About TLC Alert Nursing and Home Care Services
For over 30 years, TLC Alert Nursing and Home Care Services has been more than just a staffing agency, we have been a trusted partner to families and health care facilities across Ontario. Our reputation has been built on reliability, responsiveness, and genuine care. While we have deep experience in facility staffing and travel nursing, we are now growing our home care presence in the GTA to better support clients and families at home.
We believe that everyone from seniors wishing to age in place to adults and families navigating care for their loved ones deserves high-quality, compassionate support at home. This role is an important part of helping us deliver on that commitment.
This is an opportunity to join us at an important stage of growth and help shape clinical quality, caregiver support, and the foundations of a growing home care program. We are looking for someone who wants to grow with us and take on a role that may expand in scope and opportunity over time. If you enjoy combining clinical leadership with hands-on support and want to make a meaningful impact, we would love to hear from you.
We are seeking an experienced, compassionate, and organized Registered Nurse (RN) to join our team as a Clinical Care Supervisor.
This is a part-time role at 20 hours per week, with the potential to grow into a full-time position as our home care division expands. We are looking for someone who is excited to grow with us and help build strong clinical foundations for this service.
This is a remote, work-from-home position that combines clinical oversight, caregiver support, client assessments, care planning, training, quality improvement, and clinical compliance. The role includes remote administrative work as well as in-person travel for client assessments, supervisory visits, and other care-related needs. As the division grows, the balance of remote work and travel may evolve based on client and operational needs.
While travel for this role will be focused mainly within the GTA, the clinical oversight responsibilities extend across Ontario. The primary focus of this role is providing clinical oversight and support across our home care division, while also supporting RNs, RPNs, and PSWs delivering care at client facilities across Ontario. In regions outside the GTA, including areas such as Simcoe and Muskoka, local nurses may complete assessments and supervisory visits under the oversight of this role.
Key Responsibilities
- Complete initial and ongoing client assessments
- Develop and update individualized care plans
- Review care plans with caregivers before the start of service
- Monitor charting and documentation in the company’s care documentation system
- Identify clinical red flags, safety concerns, and changes in condition
- Conduct occasional in-home supervisory and drop-in visits while caregivers are on shift
- Provide coaching, clinical guidance, and additional caregiver training as needed
- Support quality assurance through chart review and documentation follow-up
- Oversee the development and implementation of orientation materials, clinical policies, procedures, standards and best practices
- Provide clinical oversight and support across the home care division, while also supporting RNs, RPNs, and PSWs delivering care at client facilities across Ontario.
- Provide support related to clinical investigations, risk management, incident response, and performance management processes
- Support and supervise local nurses completing assessments and supervisory visits outside the GTA
- Help ensure consistency in care planning, documentation, and clinical standards across service regions
- Stay current with legislation, regulations, and practice standards related to caregiver roles, and help ensure policies, training, and care practices remain aligned with current requirements
- Communicate with clients, families, caregivers, facility contacts, local nurses, and internal team members
- Help address caregiver performance or duty-related concerns in facility settings when they arise
- Escalate clinical, service, or safety concerns appropriately
- Ensure appropriate infection prevention and control practices, PPE management, and emergency response protocols are maintained across all service areas.
- Maintain compliance with the Ontario Occupational Health and Saftey Act and organizational health and safety practices
- Provide support in staff recruitment, onboarding, retention, coaching, management, and succession planning.
- Develop and maintain collaborative relationships with healthcare partners, community organizations, government agencies, and regulatory bodies
- Represent the organization as a clinical leader at community presentations, partners meetings, industry events, and business development initiatives in collaboration with the business development team
- Other duties as assigned
Qualifications
- Bachelor’s Degree in Nursing (BScN, BN) is required
- Current registration in good standing as an RN in Ontario
- 3–5 years of recent nursing experience, including supervisory experience supporting or overseeing PSWs, nurses, or other care staff, preferably in home care, long-term care, or a related setting
- Strong assessment, care planning, clinical judgment, and problem-solving skills
- Strong technical proficiency and comfort using electronic documentation systems and digital tools, proficient with Office 365 environment
- Familiarity with Surge Learning is an asset
- Strong English verbal and written communication skills
- Strong interpersonal skills and critical thinking skills
- Organized, reliable, and able to work independently
- Valid driver’s license and access to a reliable vehicle are required
- Based in the GTA and able to travel locally, with occasional travel outside the GTA
- Daytime availability required, with occasional evening and weekend availability
Schedule and Work Arrangement
- Part-time, 20 hours per week to start
- Remote, work-from-home position with a combination of administrative responsibilities and in-person clinical support
- Travel within the GTA required for client assessments, supervisory visits, and other in-person care needs
- Bi-Monthly meetings at our Downtown Toronto office
- Occasional travel outside the GTA may be required for home care client visits or facility support
- Clinical oversight responsibilities extend across Ontario
- As the role and division grow, the balance of work-from-home responsibilities and travel may evolve based on client and operational needs
- Potential for this role to expand into a full-time position
Compensation
- $45.00/hour
- Mileage reimbursement
- If the role expands into a full-time position, compensation would be reviewed based on scope, responsibilities, and overall compensation structure
Note: TLC Alert Nursing is an equal opportunity employer committed to inclusive and accessible hiring practices in compliance with AODA. We provide accommodations throughout the recruitment process, kindly let us know how we can support you. Only selected candidates will be contacted; no phone calls please. Please note, we do not use artificial intelligence systems in screening or selecting applicants.
Pay: $45.00 per hour
Application question(s):
- Are you authorized to work in Canada?
- Do you have valid driver’s license and a reliable vehicle?
- Do you have at least 3-5 years of recent nursing experience with supervisory responsibility in home care, long-term care, or a related setting?
- Are you currently based in the Greater Toronto Area (GTA) and able to travel within that area, with occasional travel outside the GTA?
Work Location: In person
