Faculty/Department Faculty of Arts Unit Arts-Student Services Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1 Position Summary
Are you a detailed administrative professional that thrives on providing top tier customer service? Join us as our new term Administrative Assistant!
The Faculty of Arts Student Services Office supports over 1800 undergraduate students in attaining their academic goals by assisting them with registration, program advising, and records maintenance. The incumbent provides a range of administrative support services (including front-line) to students and visitors in a very busy team environment, and often under pressing deadlines.
Reporting to the Academic Program Coordinator, the incumbent works as a resource for students and facilitates their success in the Faculty of Arts. As such, this position provided exemplary customer service, responds to students needs and issues with sensitivity, efficiency, and with intercultural awareness. As part of a team of three, the incumbent has responsibility for the coordination below and provides back up in the other areas. The incumbent manages the workload with consideration for shifting priorities, peak periods, and with firm deadlines.
What You’ll Do:
- Guiding students, in-person, by phone, and email, on academic program requirements, registration, and Faculty/University policies and procedures;
- Assessing the need for an arranging academic advising;
- Assisting in the delivery of advising sessions for students;
- Resolving and trouble-shooting registration problems;
- Checking eligibility for, and coordinating special approvals and permissions for deferred exams, compassionate withdrawals, letters of permission, applications to restricted program;
- Organizing key academic processes such as convocation, academic action, and the archival of student records;
- Preparing agendas, minutes, and other resources for Faculty committees, including Student Appeals, Academic Program Development, and other ad hoc committees;
- Supporting recruitment and retention activities, including generating letters/emails to potential, incoming, and current students, participating in campus events;
- Administrative support for the Associate Dean (Undergraduate), Academic Program Coordinator, and Academic Advisors; and
- Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success!
Why Join Us?
At the University of Regina, we’re more than just a campus – we’re a community!
Join our team and enjoy:
- Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff.
- Professional Growth: We support your development, offering opportunities for advancement and learning.
- Work-Life Balance: We value your well-being and know your personal life is most important!
- Dynamic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
- Innovation Culture: We encourage fresh ideas and innovative thinking.
- CUPE 5791 – Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more!
Position Requirements
What You’ll Bring to this Position:
- Graduation from Grade 12, supplemented by the successful completion of a one-year business certificate or other post-secondary education;
- Three years minimum of experience providing administrative support directly related to the duties listed above;
- A combination of education and experience may be considered.
Skills That Will Ensure Your Success in the Role
- Demonstrated knowledge of, and skill with, Microsoft Office software (specifically Word, Excel, and Outlook) and video conferencing software;
- Demonstrated experience in the use of Advisor (Degree Audit), CASPUR, document management systems (Content/Slate), and a complex database such as: Banner Student Module or equivalent complex database experience;
- Knowledge and demonstrated experience in the application of policies and processes of the University of Regina and the Faculty of Arts programs, requirements and regulations;
- Experience in scheduling meetings and appointments for senior executive and staff;
- Demonstrated experience in providing administrative support in all aspects of meeting coordination;
- Experience in records management and tracking of information;
- Must have experience providing superior customer service;
- Demonstrated knowledge of appropriate methods to deal with confidential material;
- Create, compose, and edit a variety of written and electronic material;
- Demonstrated initiative in managing workload;
- Demonstrated ability to deal effectively and sensitively with people;
- Demonstrated excellence in oral and written communication;
- Keen attention to details;
- Must be able to work under pressure, handle a multiplicity of tasks and on-going interruptions;
- Proven ability to work as part of a team;
Physical Demands
None
Pay Grade CUPE Phase 4 Salary Range 44,262.40 - 59,768.80 Annually Status Term Work Hours
This is an on-campus position.
Monday to Friday 8:15 a.m. to 4:30 p.m.
Infrequent evenings and/or weekend work may be required for special activities.
Duration (if Term/Temporary) 2-year term with the possibility of extension or to be made permanent Full-Time/Part-Time Full Time Preference Posting No Preference Target Posting Not Targeted
Additional Information
Job Close Date
06/08/2026
Special Application Instructions
We know imposter syndrome can get in the way, but we truly value diverse perspectives. Don’t hesitate to apply – submit your application today!
Safety Statement
The University is committed to maintaining a safe and healthy workplace and strengthening a culture of safety across the campus community. All employees share responsibility for contributing to a safe working environment.
Diversity Statement
The University of Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. The University welcomes applications from all qualified individuals, including individuals within the University’s employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by The Saskatchewan Human Rights Code, 2018.
