Are you passionate about the Food & Beverage industry? Are you looking to advance your career in Food and Beverage? If you love skiing, snowboarding, mountain biking, and golfing, or simply being part of an active outdoor lifestyle, Sun Peaks Resort is calling your name.
About the opportunity:
We are actively building a talent pipeline of Food & Beverage professionals who are passionate about building their careers in the industry. We are looking to connect with individuals who provide hands-on leadership to their team to create an inviting atmosphere for guests in a variety of outlets on the Resort. You will work with the Food & Beverage Director to produce the best guest experience and guide seasoned and talented serving and support staff. If you have experience as an Assistant Manager, Outlet Manager, or Operations Manager, and/or related work experience, we would love to connect with you. Apply today!
Compensation Information: $65,000 to $80,000 per annum (depending on experience and education)
Why Sun Peaks?
- Opportunity for career progression within the Sun Peaks Resort and the broader Food & Beverage industry.
- A collaborative, creative, and positive work culture where your passion shines through; certified as a Great Place To Work® in 2026.
Physical Requirement: Medium; work activities involve handling loads up to 20kg; both in an indoor & outdoor setting.
This job position requires physical presence at the designated location.
Skills you bring with you:
- From 1-4 years of progressive F&B experiences, including 1-2 years in a leadership/management role.
- Diploma or degree in Hospitality Management, Business Administration, or related field.
- Food Safe Level 1 (minimum); Food Safe Level 2 or equivalent preferred.
- Serving it Right certification.
- First Aid certification.
- Additional leadership or supervisory training considered a strong asset.
- Experience overseeing multiple outlets or a high-volume environment (i.e. resorts, cruise ships, large hotels) considered an asset.
- Proven ability to lead and inspire diverse teams, including seasonal and returning staff.
- Strong team building, conflict resolution and mentorship abilities.
- Strong communication skills – able to liaise effectively across departments and with executive leadership.
- Strong financial acumen with proven experience managing budget, labor and food cost controls considered an asset.
- Previous experience working in seasonal or remote operations is considered an asset (understanding of logistical challenges, staffing cycles, etc.).
- Experience with both front of house and back of house operations.
- Flexibility to work evenings, weekends and holidays.
- Good working knowledge of current WSBC regulations.
Primary Responsibilities:
At Assistant Manager or Manager Level:
- Overseeing day-to-day operations of multiple outlets on the Resort.
- Ensure smooth daily operations, addressing staffing needs, service issues, and guest concerns in real-time.
- Maintain a strong leadership presence on the floor, especially during peak service times, events, and holidays.
- Provide real time and ongoing coaching and performance feedback to team members and supervisors.
- Liaises with BOH leadership (where required in absence of Sous/Jr Sous Chef) to oversee food production to ensure quality meets established standards.
- Assist with scheduling and managing daily coverage to optimize service levels and labor efficiency.
- Respond to and resolve guest complaints or concerns promptly, escalating issues as needed.
- Full Job Description to be provided when selected for an interview.
At Operations Manager Level:
- Develop and execute seasonal and year-round F&B business strategies aligned with the resort’s operational goals.
- Monitor and analyze sales trends, guest feedback, and labor costs to identify opportunities for improvement and innovation.
- Ensure alignment of F&B operations with resort-wide service standards and brand values.
- Prepare and manage annual F&B budgets in collaboration with the F&B Director.
- Track financial performance of each outlet; ensure profitability through cost controls, revenue generation, and operational efficiency.
- Analyze P&L statements, forecast revenue, manage inventory, and control waste.
- Lead and mentor the Food & Beverage Managers and outlet supervisors, creating a cohesive leadership team.
- Oversee recruitment, onboarding, and training programs in collaboration with HR and the resort’s seasonal staffing strategy.
- Ensure proper scheduling, performance management, and succession planning.
- Champion exceptional guest service standards across all F&B venues.
- Address guest concerns promptly and using feedback to drive continuous improvement.
- Full Job Description to be provided when selected for an interview.
Why join us?
We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.
Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.
No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.
The perks and benefits you’ll get to enjoy:
- Winter/Summer Season Lift, Trail and Golf passes
- Initial entitlement to three weeks of paid vacation
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Participation in our RRSP and matching DPSP programs
- Company supported training and professional development opportunities
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
- Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers
We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.
We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.
Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/7c856103-7f30-94b0-532c-d74c0ce8debe/apply?source=3769854-CS-58771
