Salary range: The salary range for this position is CAD $55.25 - $79.42 / hour Why Fraser Health?:
The Portfolio Manager is responsible for providing leadership in the development, implementation, optimization, and sustainment of clinical information systems within a defined clinical or service area within Fraser Health. Provides leadership to the assigned team and is accountable for meeting the team’s objectives, milestones, and project plans. Works directly with Fraser health’s clinical networks and programs. Provides direct supervision to assigned staff.
As a member of the Clinical Informatics and Digital Health leadership team, the portfolio manager is part of a coordinated effort to move forward the clinical informatics and digital health vision for FH and to work collaboratively with other team members in promoting new technologies and best practice for service delivery.
This full-time position is located at our Central City office in Surrey, BC. This role may be eligible for remote/hybrid work.
Responsibilities
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Provides leadership in the development of clinical information systems and applications including identifying opportunities to move to electronic information capture and distribution. Focused on an assigned clinical or service area, but with a regional view of clincal networks and programs, to support the adoption of clinical information systems.
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Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio and keeping abreast of the initiatives and issues within the business areas assigned and conducts strategic planning in the development of business cases, and process re-engineering initiatives.
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Provides project leadership to a variety of large, complex projects including a number of diverse disciplines and/or affecting multiple stakeholders; develops and manages project timelines; facilitates change management strategies; defines tasks; identifies, sources and manages resources such as contractors, staff or dollars; identifies and mitigates project related risks; provides guidance and direction to team members.
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Ensures project closure by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned. Ensures that projects and initiatives are aligned with the Fraser Health strategic plan.
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Work with clinical leaders, networks and program to imlement, optimize and sustain the relevant clinical information systems across the health authority.
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Manages work by selecting employees, directing, supervising, and evaluating staff to ensure effective performance. Hires, promotes and disciplines staff as appropriate.
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Interprets and administers collective agreements, if applicable, covering all bargaining unit employees. Investigates and responds to grievances of a confidential nature. Represents management up to and including Step 3 of the grievance process. Attends Third Party Hearings with the representative of the Employer.
Qualifications
Education and Experience
Bachelor's degree in Health Information Science, Computer Science, Software Engineering or a related study or equivalent combination of education, training and experience. Seven (7) years of related experience in a large complex organization including at least three (3) years' experience as a Project Manager. Experience with health
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
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Demonstrated knowledge of healthcare and clinical information systems.
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Demonstrated ability to lead, manage, plan, and implement within the area of responsibility.
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Demonstrated ability to work effectively within a highly dynamic environment.
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Demonstrated ability to be effective in an environment subject to continuous change.
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Working knowledge of applicable regulations, legislation, and collective agreements.
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Physical ability to perform the duties of the position.
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Proficiency in the use of personal computers
BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.
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Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health:
The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation of application architecture. Leads and is accountable for enterprise-wide business and clinical information systems projects; manages timelines and resources; develops project budgets provides leadership to team members and facilitates service design, transition and operations management strategies. Coordinates the work of and supervises assigned staff. Coordinates the procurement and management of external services and devises strategies to ensure long term and maximum utilization of information and technologies. Provides direct supervision to assigned staff.
Responsibilities:
- Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio by keeping abreast of the initiatives and issues within the business areas assigned and conducts strategic planning in the development of business cases, and process re-engineering initiatives.
- Provides project leadership to a variety of large, complex projects including a number of diverse disciplines and/or affecting multiple stakeholders; develops and manages project timelines; facilitates change management strategies; defines tasks; identifies, sources and manages resources such as contractors, staff or dollars; identifies and mitigates project related risks; provides guidance and direction to team members.
- Ensures project closure by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned. Ensures that projects and initiatives are aligned with the Fraser Health strategic plan.
- Manages assigned staff by selecting, supervising, and evaluating staff; assigns, evaluates and monitors work assignments; disciplines staff as necessary and initiates terminations; assesses and recommends staffing requirements; orients staff; authorize leaves of absences and approves overtime as necessary.
- Ensures the implementation of correct human resource standards and procedures by interpreting and administering the applicable collective agreements; investigates and responds to grievances of a confidential nature; represents management up to and including Step 3 of the grievance process; attends third party hearing with the representative of the Employer.
- Provides leadership to staff assigned to lead small to medium scale projects by providing guidance on project management duties, budget management, or technical issues; receives updates from assigned team leaders on project status.
- Provides input into project budget development and, once approved, manages the budget dollars by approving required contractors, purchasing software and hardware. Monitors and reports on budget variances if necessary and discusses with project sponsor as required.
- Liaises and communicates with project sponsors and stakeholders by monitoring and reporting on all phases of projects to ensure success and to increase overall quality of products implemented. Provides updates on project status and all aspects of the project as required.
- Manages assigned projects through the project management lifecycle using standard documentation methodologies such as project charters.
- Champions project management methodologies and best practices through mentoring, coaching, and communicating with team members, business units and staff. Leads, assigns and/or advises staff with regards to operational requests or issues from customer areas.
- Researches and analyzes market, technology, and industry trends and standards related to technologies for the purposes of collaboration in problem solving merging business needs. Provides recommendations on the use and evolution of applications and tools.
- Prepares, manages and evaluates the procurement of external services by participating and/or managing the RFI, RFQ, and or RFP process including creating and evaluating the RFP and funds for large enterprise-wide systems initiatives. Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
- Provides expert advice and consultation by performing or managing the research, analysis, and recommendations for proposed technology changes. Provides input into application development and into the use of new technology for inclusion in the technology architecture. Provides consultation and advice to senior management on application technology alternatives and solutions.
- Participates in assigned Fraser Health, Provincial, and Federal committees; chairs and/or leads discussion as required.
Qualifications:
Education and Experience
Bachelor's degree in Health Information Science, Computer Science, Software Engineering or a related study or equivalent combination of education, training and experience. Seven (7) years of related experience in a large complex organization including at least three (3) years' experience as a Project Manager. Experience with health and corporate information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Ability to provide leadership to a variety of large project teams in an environment that constantly changes and that has fluctuating priorities.
- Advanced knowledge of information management, business processes, technologies and applications.
- Knowledge of all components of a technical architecture and health and corporate information systems.
- Ability to translate business needs into application architecture requirements.
- Ability to quickly comprehend the functions and capabilities of new technologies.
- Demonstrated knowledge of the project management process and the systems development life cycle.
- Ability to be organized, goal-oriented, proactive, solution-oriented, pragmatic and the ability to understand the long-term and short-term perspectives.
- Diplomatic negotiation skills and the ability to influence. Understanding of and the ability to manage the political climate of the organization.
- Ability to provide input into project budget development, manage assigned dollars and estimate financial impact of application architecture alternatives.
- Demonstrated decision making ability within complex and diverse issues.
- Physical ability to perform the duties of the position.
