Toronto, On Guest services representative Jobs – 68 Openings This Week

Hospitality Manager
Escape Manor —Toronto, ON
- From $21 an hour
- Part-time
- Hospitality
- Bar
- Restaurant management
- Flexible schedule
Quick apply
10d
New Vehicle Sales Representative - Parkway Honda (PWH)
WEINS Auto Group —Toronto, ON
- $80,000–$120,000 a year
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply
New Vehicle Sales Representative - Don Valley North Toyota (DVNT)
WEINS Auto Group —Markham, ON
- $50,000–$100,000 a year
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply
Genesis Experience Manager (Sales Consultant) - Genesis Markham (GEM)
WEINS Auto Group —Markham, ON
- $50,000–$100,000 a year
- Management
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply
New Vehicle Sales Representative - Lexus of Richmond Hill (LRH)
WEINS Auto Group —Richmond Hill, ON
- $80,000–$130,000 a year
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply
Pre-owned Vehicle Salesperson - Don Valley North Toyota (DVNT)
WEINS Auto Group —Markham, ON
- $50,000–$100,000 a year
- Sales
- Tuition reimbursement
- Employee assistance program
Quick apply
Guest Services Representative - RBC Amphitheatre
Live Nation —Toronto, ON
- $18.50 an hour
- Part-time
- Customer service
- Communication skills
Guest Services Representative
QuadReal Property Group —Toronto, ON
- $17.60 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
14d
Guest Services Representative - Rogers Stadium
Live Nation —Toronto, ON
- $18.50 an hour
- Part-time
- Customer service
- Communication skills
2026 Call Centre Representative
Canadian National Exhibition —Toronto, ON
- $17.60 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Access
7d
Guest Service Representative
Marriott International, Inc —Toronto, ON
- $24.06–$30.08 an hour
- Full-time
- Hotel
Customer Service Representative - VR Arcade
Levelup Reality —Toronto, ON
- From $17.60 an hour
- Part-time
- Customer service
- Public speaking
- No experience needed
Quick apply
1d
Temporary Customer Service Representative - 16 York
Impark —Toronto, ON
- $18.97 an hour
- Immediate opening
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick apply
1d
Guest Service Agent/Night Audit
Courtyard by Marriott Toronto Airport —Toronto, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Temporary Customer Service Representative - Lakeridge Health Oshawa
Impark —Toronto, ON
- $18.97 an hour
- 8 hour shift
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick apply
1d
Tour Manager (Freelance)
Senior Discovery Tours —Toronto, ON
- $250–$300 a day
- Weekends as needed
- Customer service
- Public speaking
- Hotel
- Flexible schedule
Quick apply
2d
Customer Success Representative (CSR)
Seal Swimming —North York, ON
- From $18 an hour
- Part-time
- Childcare
- CPR Certification
- Customer service
Quick apply
Temporary Customer Service Representative - Lakeridge Health Ajax (Morning)
Impark —Toronto, ON
- $18.97 an hour
- Seasonal
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick apply
1d
Safety Ambassador - RBC Amphitheatre
Live Nation —Toronto, ON
- $18.50 an hour
- Part-time
- Customer service
- High school diploma or GED
- Communication skills
Temporary Customer Service Representative - Lakeridge Health Ajax (Afternoon)
Impark —Toronto, ON
- $18.97 an hour
- 8 hour shift
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick apply
1d

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guest services representative jobs near toronto, on

Hospitality Manager

Escape Manor -
Toronto, ON

Quick apply

Job details

Permanent | Part-time | Full-time
From $21 an hour
10 days ago

Qualifications

Hospitality
Food handling
Restaurant management
Supervising experience
Team management
Guest services
Chef
Food safety
Leadership
Smart Serve

Full job description

Hospitality Manager Job Description

JOB SUMMARY: The Hospitality Manager is responsible for working in conjunction with the General Manager to manage all aspects of the business, including the overall in-house guest experience, reservations, escape rooms, axe-throwing, bar and lounge service (main focus), responsible alcohol service (as applicable), inventory management, systems management, maintenance and upkeep of facilities, promoting guest reviews and sales initiatives, and managing day-to-day employment matters. This role requires a hands on approach as well as an individual who thrives in fast-paced environments.

KEY RESPONSIBILITIES / MANAGEMENT TASKS:

Manage all aspects of the operation under the guidance of the General Manager
Learn the business and understand immersive entertainment trends and tastes
Develop a strategy to establish Escape Manor as a recognizable brand in Toronto
Develop and report on financial budgets, forecasts and other operational targets
Attend local networking events as necessary and develop community relationships
Lead by example and be a resource to all members of the team
Create a culture of camaraderie and service excellence
Create synergy amongst the various departments and cross-train to the extent possible
Hire, train, and maintain an exceptional team (using HR files)
Schedule employees and determine optimal staffing levels
Have oversight on, and create development plans for, leaders and front-line staff
Establish and execute ongoing performance management programs
Work with ownership on new menu ideas, staff incentives and monthly targets
Manage labour costs in accordance with budget
Keep the venue in pristine shape, including front and back of house areas
Monitor and manage lounge, escape rooms and axe-throwing areas
Develop kitchen facilities and operations with chef/kitchen manager
Check washrooms, storage and food service areas for cleanliness
Maintain and continuously improve lounge activations and escape rooms
Be an expert on brand standards, systems (POS, HR) and software and marketing tools
Ensure venue is fully stocked with all necessary supplies and backups
Ensure operational systems and delivery standards are being upheld
Create and manage menus and F&B offerings
Work with vendor representatives to develop strong account relationships
Run table checks and engage guests in the lounge and axe-throwing areas
Implement responsible alcohol service protocol and culture
Monitor bar and floor cleanliness and flow
Monitor bar for cocktail standards and proficiency
Manage all FOH inventories, ordering and deliveries
Control all in-house cash and manage cash drops
Seek networking opportunities to grow the brand
Support local sales and events initiatives
Directly support corporate marketing functions and manage venue-specific digital channels
Generate fun and relevant media content for Toronto and other corporate uses
Increase social media presence to hit all Manor Social Media Benchmarks
Daily review and response to site-specific guest correspondence (email, voicemail)
Pre-intro to any larger groups coming in that week
Follow-up thank you and feedback call to all larger groups
Assist in leading the guest recovery strategy
Promote and respond to guest reviews on socials
Develop and distribute marketing collateral as appropriate
Other management tasks as assigned or required from time to time

Additional pay: Tips

Pay: From $21.00 per hour

Benefits:

Company events
Discounted or free food
Flexible schedule
On-site parking

Ability to commute/relocate:

Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

Hospitality: 3 years (required)

Licence/Certification:

Smart Serve (required)

Work Location: In person

Quick apply

Refine Your Search

guest services representative jobs in toronto, on

Hospitality Manager

New Vehicle Sales Representative - Parkway Honda (PWH)

New Vehicle Sales Representative - Don Valley North Toyota (DVNT)

Genesis Experience Manager (Sales Consultant) - Genesis Markham (GEM)

New Vehicle Sales Representative - Lexus of Richmond Hill (LRH)

Pre-owned Vehicle Salesperson - Don Valley North Toyota (DVNT)

Guest Services Representative - RBC Amphitheatre

Guest Services Representative

Guest Services Representative - Rogers Stadium

2026 Call Centre Representative

Guest Service Representative

Customer Service Representative - VR Arcade

Temporary Customer Service Representative - 16 York

Guest Service Agent/Night Audit

Temporary Customer Service Representative - Lakeridge Health Oshawa

Tour Manager (Freelance)

Customer Success Representative (CSR)

Temporary Customer Service Representative - Lakeridge Health Ajax (Morning)

Safety Ambassador - RBC Amphitheatre

Temporary Customer Service Representative - Lakeridge Health Ajax (Afternoon)

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