Toronto, On Protection manager Jobs – 1088 Openings This Week

Customer Care Manager
Neilson Financial Services —Toronto, ON
- $75,000–$90,000 a year
- Serving
- Management
- Customer service
Quick apply
Designated Manager / Pharmacy Manager — Ontario Community Pharmacy
Fastreat AI Inc —Ontario
- Contract
- Management
- Medication administration
- Inventory management
Quick apply
9d
Chief Engineer, Boiler
Atlantic Packaging Products Ltd —Scarborough, ON
- $112,000–$143,000 a year
- Microsoft Word
- Microsoft Excel
- Management
- Dental care
- Vision care
Quick apply
Risk Modelling Services, Actuarial, P&C Manager
Pwc Canada —Toronto, ON
- $112,400–$162,400 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- In-person
Project Manager - Access & Scaffolding solutions
Action Scaffold —Mississauga, ON
- Full-time
- AutoCAD
- Sales
- Construction
- Store discount
- Wellness program
Quick apply
Customs Trade Compliance and Operations Manager
PCI Panasonic Canada Inc. —Mississauga, ON
- $72,985–$115,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Service Manager, Operations
Reliance Home Comfort —Toronto, ON
- Full-time
- Supervising experience
- Presentation skills
- HVAC
Quick apply
6d
Service Manager, Operations
Reliance Home Comfort —Richmond Hill, ON
- Full-time
- Supervising experience
- Presentation skills
- HVAC
Quick apply
6d
Fire Protection Engineering Technologist/Fire Code Consultant
FCS Fire Consulting Services LTD —Greater Toronto Area, ON
- Part-time
- Remote
- AutoCAD
- Engineering
- Presentation skills
- Work from home
- Flexible schedule
Quick apply
8d
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Senior Systems Administrator (Storage Services)
Moneris Solutions —Toronto, ON
- $99,121–$134,522 a year
- Full-time
- Hybrid work
- Windows
- Travel
- Linux
- Tuition reimbursement
- Paid time off
Senior Resource & Mining Planning Manager
Amrize Canada —Mississauga, ON
- $140,000–$165,000 a year
- Engineering
- Master's degree
- Analysis skills
- Dental care
- Tuition reimbursement
1d
Privacy Compliance Manager
IVARI —Toronto, ON
- $96,000–$132,000 a year
- Full-time
- Analysis skills
- Project management
- Communication skills
- Dental care
Quick apply
7d
Business Development Sales Manager – Canada
Inline Plastics Corp —Greater Toronto Area, ON
- From $100,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
7d
Install Manager Contractor Water heater
Reliance Home Comfort —Richmond Hill, ON
- Full-time
- Plumbing
- No university degree
- Travel
Quick apply
2d
Automotive F&I Consultant
CarHub - North York Chrysler —Thornhill, ON
- $80,000–$150,000 a year
- Full-time
- Sales
- Customer service
- Negotiation
- Dental care
- Life insurance
Quick apply
Install Manager Contractor Water heater
Reliance Home Comfort —Toronto, ON
- Full-time
- Plumbing
- No university degree
- Travel
Quick apply
2d
HACCP Coordinator
Trophy Foods Inc —Mississauga, ON
- $70,000–$75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
10h
Electrical Lead or Foreperson
Sheridan Electric Services Ltd —Greater Toronto Area, ON
- $55–$70 an hour
- Overtime
- Schematics
- Driving
- Construction
- Dental care
- Tuition reimbursement
Quick apply
7d
Technical Sales Representative
Viking Fire Protection —Toronto, ON
- $70,000–$95,000 a year
- Full-time
- Customer service
- Engineering
- High school diploma or GED
- Designated paid holidays
Quick apply

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protection manager jobs near toronto, on

Customer Care Manager

Neilson Financial Services -
Toronto, ON

Quick apply

Job details

$75,000–$90,000 a year

Qualifications

Serving
Management
Customer service
Microsoft Office
Presentation skills
Team management
Organizational skills
Leadership
Communication skills

Full job description

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations.

The Customer Care Manager, reporting to the Head of Customer Care, Canada, will be responsible for leading their team to deliver exceptional service. This role requires a proven leader with strong people management skills and a wealth of experience in overseeing service teams. The ideal candidate will thrive in a hands-on, creative, and solution-oriented environment, with a clear focus on achieving key business KPIs.

The role demands a confident and decisive leader who takes initiative while staying aligned with both business goals and partner objectives. The Customer Care Manager will guide and authorize actions taken by the service team, ensuring optimal customer support and upholding Neilson’s high service standards. A proactive, pragmatic approach is essential to effectively serve the department and maintain the excellence that Neilson is known for.

Duties and Responsibilities:

Lead team performance by conducting regular 121 meetings, coaching, and implementing improvement plans as needed.
Collaborate with Learning and Development to facilitate agent inductions and ensure ongoing team training.
Monitor and manage team KPIs, providing performance reports to the Group General Manager – Customer Care.
Ensure team behaviour aligns with company values, compliance standards, and HR guidelines.
Conduct weekly call calibrations, coaching sessions, and quality checks on communication.
Oversee leave requests, attendance, and conduct Return to Work meetings as necessary.
Address escalated complaints in line with the company’s complaints process and provide solutions for issues.
Foster a high-energy, results-driven environment by mentoring, motivating, and supporting the team.
Manage team product and process queries, ensuring continuous knowledge development.
Track and report team performance, identifying trends and areas for improvement.
Handle rota management, eLearning completion, and team-building activities

Qualifications:

Proven experience leading and managing teams to deliver outstanding customer service.
Strong ability to build and enhance team performance through guidance, coaching, and development.
Sound understanding of operational guidelines, preferably within a regulated call centre environment (e.g., verbal scripting, compliance, processes, and procedures).
Hands-on leadership experience, with the ability to manage a team effectively.
Exceptional written and verbal communication skills.
Ability to analyze business reporting metrics and deliver results against agreed KPIs.
Solution-focused with the ability to create proactive solutions for day-to-day business demands.
Life insurance industry experience is preferred, but not essential.
Intermediate/advanced proficiency in Microsoft Office.

What You Bring to the Table:

Demonstrates Neilson values in behaviour and decision-making.
Strong leadership qualities, with the ability to drive team performance and motivation.
Excellent communication and presentation skills, both written and verbal.
Detail-oriented, ensuring high standards of service are always upheld.
Passionate, innovative, and proactive, with a drive to excel.
High energy, enthusiasm, and a dynamic approach to challenges.
Adaptable and flexible, able to thrive in a fast-paced environment.
Strong organizational skills and ability to prioritize effectively.
A natural leader with coaching and mentoring capabilities.
Professional demeanour with a positive, "can do" attitude.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Base Salary Range: $75,000-$90,000

This posting is intended to fill an existing vacancy, with a headcount requirement of 1 position.

Accessibility for Job Applicants:

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer:

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.

Quick apply

Refine Your Search

protection manager jobs in toronto, on

Customer Care Manager

Designated Manager / Pharmacy Manager — Ontario Community Pharmacy

Chief Engineer, Boiler

Risk Modelling Services, Actuarial, P&C Manager

Project Manager - Access & Scaffolding solutions

Customs Trade Compliance and Operations Manager

Service Manager, Operations

Service Manager, Operations

Fire Protection Engineering Technologist/Fire Code Consultant

Department Manager, General Merchandise - Northern Canada

Senior Systems Administrator (Storage Services)

Senior Resource & Mining Planning Manager

Privacy Compliance Manager

Business Development Sales Manager – Canada

Install Manager Contractor Water heater

Automotive F&I Consultant

Install Manager Contractor Water heater

HACCP Coordinator

Electrical Lead or Foreperson

Technical Sales Representative

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