Waterloo On Desk manager Jobs – 60 Openings This Week

Conference Registration & Housing Manager
Global Planning Solutions —Ontario
- $55,000–$65,000 a year
- Full-time
- Remote
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
9d
Project Sales Executive (1046)
Fire Safety and Protection —Cambridge, ON
- $75,000–$115,000 a year
- Full-time
- CRM software
- Sales
- Engineering
- Disability insurance
- Dental care
Quick apply
Sales Account Manager (1023)
Fire Safety and Protection —Cambridge, ON
- $49,000–$78,600 a year
- Full-time
- CRM software
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Bilingual Retail Helpline Analyst
Home Hardware Stores Limited —St. Jacobs, ON
- $52,400–$68,800 a year
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- Customer service
- Disability insurance
- Dental care
10d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Health and Safety Manager
Fuze HR Solutions Inc. —Guelph, ON
- Up to $120,000 a year
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Profit sharing
- Wellness program
Quick apply
Associate Optometrist - Cambridge, ON
EssilorLuxottica —Cambridge, ON
- Part-time
- Communication skills
- Time management
- Paid time off
Facility Sales & Operations Manager
Kitchener Self Storage —Kitchener, ON
- $45,000–$60,000 a year
- Weekends as needed
- Sales
- Customer service
- In-person
- Store discount
- Paid time off
Quick apply
3d
Security Guard
Security Concepts —Kitchener, ON
- $17.60–$19.00 an hour
- Part-time
- CPR Certification
- English
- First Aid Certification
- Flexible schedule
Quick apply
Security Dispatcher
Securitas Security Services —Cambridge, ON
- $21.44–$26.08 an hour
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
5d
Manager, IT Client Experience
Miller Thomson —Waterloo, ON
- $108,915–$136,143 a year
- Full-time
- Hospitality
- Management
- Leadership
- Disability insurance
- Dental care
Manager - IT Service Management
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Hybrid work
- Management
- Salesforce
- Agile
- Disability insurance
- Dental care
Software Engineer
Gateway Services Inc —Guelph, ON
- $70,000–$75,000 a year
- Weekends as needed
- Computer Science
- Master's degree
- AWS
Quick apply
Sales Associate Part Time - KITCHENER W
The Home Depot Canada —Kitchener, ON
- $18.60–$19.60 an hour
- Part-time
- High school diploma or GED
- Travel
- No travel
5d
Management in Training - Browns Conestoga Mall
Browns Shoes —Waterloo, ON
- $18.75–$25.00 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Dental care
- Employee assistance program
Quick apply
2d
ETHICS SUBMISSION ASSISTANT SD
Probity Medical Research Inc —Waterloo, ON
- $25 an hour
- Full-time
- Microsoft Office
- Bachelor's
- No university degree
Quick apply
Member Services Assistant (Part-Time, Contract)
Cambridge Public Library —Cambridge, ON
- From $28.62 an hour
- Part-time
- Microsoft Word
- Google Suite
- Customer service
- Paid sick leave
Quick apply
1d
Senior Buyer
Magellan Aerospace —Kitchener, ON
- $68,000–$88,000 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee assistance program
Major and Institutional Giving Manager
The Food Bank of Waterloo Region —Kitchener, ON
- $88,074.54–$110,094.83 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
- Paid time off
- Employee assistance program
Quick apply
Manager, Technical Services
Guelph General Hospital —Guelph, ON
- $115,947–$144,943 a year
- Full-time
- Azure
- PMP
- IT
- Disability insurance
- Dental care
Quick apply

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Conference Registration & Housing Manager

Global Planning Solutions
Ontario

Quick apply

Job details

Full-time
$55,000–$65,000 a year
9 days ago

Qualifications

Bilingual
French
Contract management
Financial reporting
Logistics
English
Microsoft Office
Hospitality Management
Organizational skills
Business
Communication skills
Negotiation
Time management

Full job description

THE ROLE

As the Registration and Housing Manager, you will play a pivotal role in creating and overseeing registration and housing portals for conferences organized by Global Planning Solutions. Your responsibilities will include coordinating delegate communications related to registration and accommodations, managing housing logistics, and negotiating and administering hotel contracts. You will also handle financial reconciliation of registration revenue and oversee the onsite registration desk for select events. Collaborating closely with your conference team under the guidance of your conference manager, you’ll also have the opportunity to travel to ensure a seamless onsite experience for attendees.

THE IDEAL CANDIDATE HAS

Solid experience in the full conference registration and housing management process, from setup to post-event reconciliation.
Extensive experience in managing housing logistics for conferences, including negotiating and managing hotel contracts, groups and room blocks.
A proven ability to negotiate favourable hotel room blocks and group rates while ensuring client needs and budget are met.
Knowledge of the EventsAIR platform.
Ability to focus on multiple projects and coordinate with various clients and internal stakeholders.
Strong understanding of conference financials and the ability to reconcile revenue.
Excellent organizational skills, with a focus on prioritization and deadlines in a fast-paced environment.
A high level of professionalism in all communications with clients, teams, and external partners.
Strong mentoring skills, supporting junior staff in professional development and setting high standards for service.
A passion for learning, testing, and sharing new knowledge with the team.
The ability to foster a welcoming and inclusive atmosphere onsite for all attendees.

THE DETAILS

HOUSING CONTRACT NEGOTIATION AND MANAGEMENT

Lead the development of housing RFPs based on the needs of the client and conference manager.
Distribute RFPs to select hotels and destinations, ensuring all potential options meet the needs of the conference attendees.
Review, summarize, and present hotel contract proposals to the client, ensuring terms and rates align with client expectations.
Negotiate with selected hotels to secure the most favourable room blocks, rates, and contract terms for the client.
Carefully review final hotel contracts and present them to the client for approval and signature.
Oversee hotel room block management, ensuring room allocations and cancellations are effectively handled throughout the event cycle.
Manage group housing
Provide ongoing support regarding housing needs and adjustments up to the event's start.

SET UP REGISTRATION AND HOUSING PORTALS

Manage the setup of both registration and housing portals, ensuring accurate integration between the two systems based on the client’s needs.
Develop clear, client-specific communication templates related to registration and housing confirmations, outstanding payments, etc.
Ensure seamless setup of financial documents, including invoices and receipts, and ensure tax, fee, and data privacy compliance.
Coordinate the internal testing of registration and housing portals, ensuring any necessary feedback is promptly addressed.
Provide monthly and final reconciliation to maintain financial accuracy.
Resolve any technical issues in a timely manner.

ONSITE PREPARATION AND REGISTRATION DESK MANAGEMENT

Prepare name badge templates and manage related inventory (badges, lanyards, etc.).
Review the registration and check-in process, ensuring all necessary supplies and equipment are available for smooth onsite operations.
Manage the training and coordination of temp staff and/or volunteers for registration desk duties.
Oversee the setup and management of the onsite registration desk, troubleshooting any issues as they arise.

GENERAL RESPONSIBILITIES

Collaborate closely with Operations to create templates and demo sites for clients
Continuously evaluate and enhance registration and housing processes in partnership with Operations
Stay up to date on industry best practices, including the latest software and data privacy regulations, ensuring all processes remain compliant and effective.

EDUCATION AND EXPERIENCE

A degree or diploma in event management, hospitality, business administration, or a related field is preferred.
Equivalent work experience in a similar role will also be considered.
Minimum 3–5 years of experience in managing registration and housing for conferences or events.
Proven track record of negotiating and managing hotel contracts and room blocks.
Solid understanding of hotel group blocks and group management
Experience in using event management platforms such as EventsAIR or similar is highly desirable.
Strong background in client communication, financial reconciliation, and onsite management.
Familiarity with working in fast-paced environments and managing multiple projects simultaneously.
Excellent English grammar skills both written and oral; bilingualism (English/French) is considered an asset
Ability to work with multiple teams and supervisors
Profound knowledge of MS Office

HOW TO APPLY

Qualified candidates are invited to submit their resume and cover letter along with salary expectations, by email to [email protected]. Please include "Registration and Housing Manager" in the subject line. Global Planning Solutions encourages applications from candidates of all backgrounds. Applicants who do not apply in the above manner will not be considered.

A BIT ABOUT US

Global Planning Solutions, formerly known as Venue West Conference Services, was founded in 1970 and has remained a cornerstone of the Canadian conference and association industry ever since. We are one of only five companies in Canada – and fewer than 200 worldwide – certified by the International Association of Professional Congress Organisers (IAPCO) to manage international congresses. Today, we continue to partner with clients across Canada and around the globe, delivering expert management for conferences, associations, and events of all sizes.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Paid time off
Work from home

Flexible language requirement:

French not required

Experience:

registration and housing manager: 3 years (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: Remote

Quick apply

Refine Your Search

desk manager jobs in waterloo on

Conference Registration & Housing Manager

Project Sales Executive (1046)

Sales Account Manager (1023)

Bilingual Retail Helpline Analyst

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Health and Safety Manager

Associate Optometrist - Cambridge, ON

Facility Sales & Operations Manager

Security Guard

Security Dispatcher

Manager, IT Client Experience

Manager - IT Service Management

Software Engineer

Sales Associate Part Time - KITCHENER W

Management in Training - Browns Conestoga Mall

ETHICS SUBMISSION ASSISTANT SD

Member Services Assistant (Part-Time, Contract)

Senior Buyer

Major and Institutional Giving Manager

Manager, Technical Services

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