Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.
Position Summary
Reporting to the Vice President of Network & Revenue Management, the Business Development Coordinator supports a range of commercial, customer, and operational initiatives across the organization.
The incumbent contributes to identifying and developing new business opportunities through prospecting, customer outreach, and ongoing customer relationship management. This role supports initiatives that drive revenue growth while helping ensure customer opportunities are effectively coordinated and executed. Working with internal teams, the Business Development Coordinator helps advance business objectives and deliver a positive customer experience.
This entry-level position offers a strong foundation for career growth and provides a development pathway into a variety of roles across the organization.
Personal Characteristics
- Self-motivated and results oriented.
- Confident and comfortable engaging new customers and business contacts.
- Customer-focused with strong interpersonal skills.
- Adaptable and able to manage multiple priorities.
- Professional and detail-oriented in all communications and interactions.
- Embraces technology and continuous improvement.
- Resourceful problem-solver with a proactive approach to work.
- Promotes organizational mission and goals and influences positive workplace culture
Key Responsibilities and Accountabilities
Business Development Support
- Carry out sales/lead generation with scouting visits and customer outreach activities.
- Coordinate follow-up actions related to customer and partner discussions.
- Gather information required for charter proposals, customer requests, and business opportunities.
- Maintain up to date knowledge of company’s services and solutions to effectively communicate with customers.
- Support projects across departments.
Customer and Stakeholder Coordination
- Support relationship management activities across departments.
- Coordinate meetings and communication with customers, partners, and stakeholders.
- Respond to customer inquiries and ensure timely follow-up on action items.
- Assist with customer engagement initiatives and events.
Reporting and Administration
- Support the administration of programs, contracts, and agreements as required.
- Keep accurate records of customer interactions and appointments in CRM system.
Operations Support
- Follow up with internal stakeholders to obtain information required to support customer requests.
- Participate in cross-functional projects and continuous improvement initiatives.
- Identify and escalate issues, delays, or information gaps to the appropriate department lead to support timely resolution.
- Support departmental and organizational priorities as assigned.
Minimum Education, Experience and Certifications
- High school diploma or GED equivalent. Post secondary diploma/degree considered an asset.
- Experience in business development, sales, aviation, or customer service considered an asset.
- High proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and Word.
- Valid full driver's licence.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations.
- Indigenous and Cultural Awareness Training considered an asset.
- Available to work occasional evenings and weekends to support business and community engagement activities.
Working Conditions
- Physically able to perform all listed job duties
- Frequent travel within and outside region including overnight travel as required.
- Work performed in an office environment
- Fast pace and high energy environment; contact with staff and the public
- Manual dexterity required to use desktop computer and telephone
- This position is in office and requires attendance at the company's designated work location.
Methods and procedures described or implied in the job profile may be altered to accommodate employees.
Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.
We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.
Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.
