Ajax, On Government Jobs – 84 Openings This Week

Customer Service Representative, Recreation
Town of Ajax —Ajax, ON
- $34.47–$37.15 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Wellness program
2d
Letter Carrier - Delivery Agent
Canada Post —Ajax, ON
- $23.81 an hour
- Temporary
- Bilingual
- Heavy lifting
- Customer service
11d
Roads Maintenance Worker
Town of Ajax —Ajax, ON
- $36.29–$38.98 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Construction
- Wellness program
Part Time Pre-School Assistant
Town of Ajax —Ajax, ON
- $19.00–$20.66 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- Working with children
- Wellness program
14d
Part Time Program Leader, General/Drop-In Programs
Town of Ajax —Ajax, ON
- $19.00–$20.66 an hour
- Part-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Wellness program
12d
Part Time Inclusion Support
Town of Ajax —Ajax, ON
- $19.00–$20.66 an hour
- Part-time
- CPR Certification
- Heavy lifting
- High school diploma or GED
- Wellness program
14d
Part Time Custodian, McLean Community Centre/St. Francis Centre
Town of Ajax —Ajax, ON
- $29.18–$31.74 an hour
- Part-time
- CPR Certification
- Writing skills
- High school diploma or GED
- Wellness program
11d
Crossing Guard
The Town of Whitby —Whitby, ON
- $21.30 an hour
- Part-time
Customer Service / Information Services Attendant
City of Markham —Markham, ON
- $18.13 an hour
- Temporary
- CPR Certification
- Customer service
- High school diploma or GED
Quick apply
4d
Part Time Program Leader, Youth Spaces
Town of Ajax —Ajax, ON
- $19.00–$20.66 an hour
- Part-time
- CPR Certification
- Working with children
- First Aid Certification
- Wellness program
14d
Curatorial Assistant, Collections Review - Museum
City of Markham —Markham, ON
- $20.99 an hour
- Temporary
- Microsoft Office
- Organizational skills
- Computer skills
Quick apply
10d
Works Technician 2 - Operations
The Regional Municipality of Durham —Whitby, ON
- $45–$50 an hour
- Temporary
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
5d
Aquatics Assistant
The Corporation of the City of Markham —Markham, ON
- $17.60 an hour
- Temporary
- CPR Certification
- First Aid Certification
- Leadership
Quick apply
12d
Intent to Return - 150 Day Temporary Arena Maintenance Labourer
City of Markham —Markham, ON
- $30.04–$30.49 an hour
- Temporary
- CPR Certification
- Microsoft Outlook
- High school diploma or GED
Quick apply
6d
150 Day Temporary Arena Maintenance Labourer
City of Markham —Markham, ON
- $30.04–$30.49 an hour
- Temporary
- CPR Certification
- Microsoft Outlook
- High school diploma or GED
Quick apply
6d
Maintenance Contracts Coordinator
Town of Ajax —Ajax, ON
- $45.34–$48.04 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Wellness program
Part Time Squash Convenor
Town of Ajax —Ajax, ON
- $20.81–$22.62 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Wellness program
Curatorial Assistant, Exhibition Coordinator - Museum
City of Markham —Markham, ON
- $20.99 an hour
- Temporary
- Writing skills
- Research
- Microsoft Office
Quick apply
10d
Fitness Specialist - Fitness Centres
City of Markham —Markham, ON
- $23.22 an hour
- Temporary
- CPR Certification
- Microsoft Outlook
- Customer service
Quick apply
Regular Full-Time Skilled Labourer - Turf/Forestry
City of Oshawa —Oshawa, ON
- $35.43–$37.29 an hour
- Weekends as needed
- Communication skills
10d

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Customer Service Representative, Recreation

Town of Ajax -
Ajax, ON

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Job details

Full-time
$34.47–$37.15 an hour
2 days ago

Qualifications

Accounts receivable
CPR Certification
Microsoft Excel
Microsoft Outlook
Accounts payable
Customer service
Analysis skills
Database management
Presentation skills
First Aid Certification
Leadership
Communication skills
Time management

Full job description

Department

Recreation & Culture

Job Type

Regular

Number of Positions

Affiliation

Non-Union

Compensation Range

$34.47 - $37.15

Job Summary

Reporting to the Supervisor of Customer Service, the Customer Service Representative achieves an exceptional level of customer service, resolving the majority of client issues, complaints and requests. Communicates with facility staff, instructors and other organizational contacts to ensure customer service needs are met and all activities and functions proceed as scheduled. Promotes and facilitates the sale of Town of Ajax programs, activities, facility rentals and memberships. Supports and mentors part-time Customer Service Representatives, promoting teamwork through encouragement and leadership. Manages Accounts Receivables and verifies Accounts Payable. Performs numerous other administrative tasks in a timely manner, according to Department policies and procedures.

Job Duties Include

The following responsibilities and duties of this position include but are not limited to:

Provide exceptional level of service to clients, receiving customer feedback, resolving complaints immediately when possible and referring others to appropriate personnel.
Front desk agent for all sections within the department; providing accurate response to public inquiries, creating positive first contact experiences for all users.
Respond to numerous phone calls daily, reply to voice mails and emails promptly – monitor [email protected] to ensure customer service standards are met.
Provide up-to-date information of all Town activities, programs, memberships, events.
Process sales and registrations, update subsidy accounts, and perform all cash transactions accurately and efficiently.
Enhance client experience by offering alternative solutions in collaboration with program coordinators. Research and offer alternatives to resolve client issues.
Ensure security, integrity and confidentiality of data collected at the front desk.
Ensure that all information updated and accurate, including work instructions, binders, fee sheets, schedules, and all promotional material.
Verify accuracy of transactions through analysis, reports, and quality checks.
Provide support, coaching and mentoring to part-time CSRs. Demonstrating leadership, integrity and professional ethics at all times.
Assist in new employee training and orientation; guide new employees through ActiveNet, review work instructions, demonstrate procedures, train on relevant policies, model appropriate interactions with customers, review job related materials.

Qualifications/Skills

One year type Business Certificate within Recreation & Leisure Services, Business Administration (emphasis on accounting is an asset), or Office Software.
Minimum 2 years progressively responsible experience in relevant field.
Experience in the municipal public sector.
Municipal sport and recreation experience in large multi-use recreation centres.
Excellent experience in front line customer service, preferably in a recreation environment.
Proficient experience in accounts payable and receivable management required.
Advanced experience and knowledge of the ActiveNet recreation software.
Proficient knowledge of Word, Excel, Outlook, internet use and other related technologies.
Currently hold Standard First Aid with CPR C certification.
Ability to independently prioritize responsibilities and multi-task.
Proven interpersonal and leadership skills.
Superior organization, time management and planning skills.
Excellent oral and written communication skills, including presentation skills.
Able to provide a clear Criminal Reference Check, including Vulnerable Sector Search that is current (completed within the last 6 months), upon hire.

Nice to Have

Excellent analytical skills and experience with budgets are a definite asset.
Experience with database management an asset.

What is Offered to Staff

Compensation: We offer competitive pay that reflects the responsibilities of the position.
Hours of Work: This is a unionized position that works 35 hours per week. The Customer Service Representative will work rotating shifts including days, evenings, and up to 6 Saturdays, between the hours of 5:15 a.m. to 10:30 p.m. This position can be shifted at the Ajax Community Centre, McLean Community Centre and the Audley Recreation Centre as needed. The hours of work are in accordance with the CUPE Collective Agreement.
Benefits: The Town offers full-time staff a comprehensive benefit package with paid sick, vacation and personal leave days; Employee & Family Assistance Program; Health & Wellness Program, Town of Ajax Fitness Centre Combo Membership; plus a defined benefits pension (OMERS pension - https://www.omers.com/ ).

How to Apply

If this opportunity matches your interest and experience, please click the “Apply” button and apply by 11:59 p.m. on the closing date:

June 25, 2026

Vacancy Statement

All job postings issued by the Town of Ajax are intended to fill existing vacant positions unless otherwise stated.

Are you a current Town of Ajax employee?

If you are a current Town of Ajax, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

Equal Opportunity Employer

The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.

If you would like to request content in an alternate format, please contact Human Resources by emailing [email protected] .

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

Artificial Intelligence (AI)

We utilize AI solely for the purpose of anonymizing the application process to help ensure fairness and equity. Please note that AI is not used to screen candidates or make decisions regarding their suitability for any role.

Apply Now

Refine Your Search

government jobs in ajax, on

Customer Service Representative, Recreation

Letter Carrier - Delivery Agent

Roads Maintenance Worker

Part Time Pre-School Assistant

Part Time Program Leader, General/Drop-In Programs

Part Time Inclusion Support

Part Time Custodian, McLean Community Centre/St. Francis Centre

Crossing Guard

Customer Service / Information Services Attendant

Part Time Program Leader, Youth Spaces

Curatorial Assistant, Collections Review - Museum

Works Technician 2 - Operations

Aquatics Assistant

Intent to Return - 150 Day Temporary Arena Maintenance Labourer

150 Day Temporary Arena Maintenance Labourer

Maintenance Contracts Coordinator

Part Time Squash Convenor

Curatorial Assistant, Exhibition Coordinator - Museum

Fitness Specialist - Fitness Centres

Regular Full-Time Skilled Labourer - Turf/Forestry

I want to receive the latest job alerts for government in ajax, on

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