Requisition ID: 262356
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Scotiabank continues to be an industry leader for Payments technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.
The Role
The Scrum Master (Level 7) is an Individual Contributor responsible for enabling effective Agile delivery within Core Banking Technology teams. This role acts as a servant leader, facilitator, and delivery enabler, ensuring that Agile principles are consistently applied while delivering high‑quality, compliant, and predictable outcomes.
Operating in a highly complex and regulated Core Banking environment, the Scrum Master partners with Product Owners, Engineering teams, Architects, and cross‑functional stakeholders to remove impediments, manage delivery risks, and drive continuous improvement across the delivery lifecycle. This role will report to Engineering Manager/ Delivery Lead. Hybrid work environment in Scarborough office. Occasional non‑standard hours may be required to support releases and delivery timelines.
What You’ll Do:
1. Agile Delivery Execution
- Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, Retrospectives) and ensure adherence to Agile best practices.
- Track delivery progress across the project lifecycle and ensure timely execution of deliverables and milestones.
- Maintain alignment between team capacity, sprint commitments, and delivery goals.
2. Impediment & Risk Management
- Identify, escalate, and remove impediments impacting team velocity and delivery outcomes.
- Maintain risk trackers and proactively communicate risks, issues, and dependencies to leadership.
- Engage stakeholders (e.g., Risk, Legal, Audit) to ensure delivery compliance and minimize operational exposure.
3. Stakeholder & Dependency Management
- Coordinate with upstream/downstream teams to manage cross‑team dependencies and ensure end‑to‑end delivery alignment.
- Provide regular status updates and communicate risks, blockers, and progress across stakeholders.
- Facilitate resolution of conflicts, ambiguities, and competing priorities across stakeholder groups.
4. Agile Coaching & Team Enablement (IC Influence)
- Coach team members on Agile principles, values, and best practices to improve delivery maturity and self‑organization.
- Foster a high‑performing, collaborative, and psychologically safe team environment.
- Lead by example to promote accountability, transparency, and continuous learning.
5. Metrics, Reporting & Continuous Improvement
- Monitor team performance using Agile metrics (e.g., velocity, throughput, delivery predictability) and communicate insights.
- Prepare dashboards, reports, and progress charts to support data‑driven decision making.
- Identify process improvement opportunities and lead continuous improvement initiatives across delivery teams.
6. Governance, Audit & Compliance
- Ensure all activities align with enterprise governance frameworks, regulatory standards, and audit requirements.
- Support audit readiness by maintaining documentation, traceability, and adherence to internal controls.
- Operate in alignment with the Bank’s risk culture, policies, and Code of Conduct expectations.
Qualifications
Education & Certifications
- Bachelor’s degree or higher in Engineering, Computer Science, Business, or related field.
- Certified Scrum Master (CSM, PSM) required; advanced Agile certifications (SAFe, LeSS) are an asset.
What You'll Bring:
Education & Certifications
- Bachelor’s degree or higher in Engineering, Computer Science, Business, or related field.
- Certified Scrum Master (CSM, PSM) required; advanced Agile certifications (SAFe, LeSS) are an asset.
Skills & Competencies
- Strong Scrum facilitation, coaching, and servant leadership skills.
- Excellent communication skills (technical + executive‑level articulation).
- Strong analytical, problem‑solving, and risk management capabilities.
- Proficiency with Agile tools (Jira, Confluence, dashboards).
- Ability to influence without authority in a matrixed environment.
What's in it for you?
- You’ll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow delivery focus. This role offers exposure to a wide range of technologies, problem domains, and stakeholders.
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
