Alberta Customer insights analyst Jobs – 92 Openings This Week

HRIS Senior Analyst - Edmonton - Temporary 1 year
Keolis Canada —Edmonton, AB
- Hybrid work
- Bilingual
- Microsoft Excel
- English
Quick apply
Product Development and Administrative Coordinator
SUM Canada Enterprises Ltd —Calgary, AB
- $20–$22 an hour
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Disability insurance
- Dental care
Quick apply
Revenue Operations Analyst (Finance- Temporary Full Time)
H2 Safety —Calgary, AB
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
1d
Data & Reporting Analyst
Source Atlantic Limited —Calgary, AB
- $65,000–$75,000 a year
- Immediate opening
- Azure
- Data analysis skills
- Finance
- Designated paid holidays
- Disability insurance
13d
Senior SuccessFactors Analyst
Inter Pipeline Ltd. —Calgary, AB
- Full-time
- Analysis skills
- Bachelor's
- Human resources
2h
Data Analyst
GitHub, Inc. —Alberta
- $83,900–$155,700 a year
- Remote
- Engineering
- Data analysis skills
- Finance
14d
Data Analyst
GitHub —Alberta
- Remote
- Engineering
- Data analysis skills
- Finance
14d
Senior Data Analyst
Forward Financing —Alberta
- $114,000–$144,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer Science
- SQL
- Dental care
- Vision care
13d
AI Solutions Analyst - Contact Center Technologies
NRG —Calgary, AB
- Azure
- Computer Science
- AWS
Quick apply
Application Support Analyst
Enverus —Calgary, AB
- Full-time
- Microsoft Excel
- English
- Bachelor's
Supply Chain Business Analyst
ROBINSON —Edmonton, AB
- $57,000–$75,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Engineering
- Wellness program
Manager, Strategic Planning & Operational Performance
Superior Propane —Calgary, AB
- $116,000–$145,000 a year
- Full-time
- Hybrid work
- Engineering
- English
- Finance
- Employee assistance program
Quick apply
Operations Communications Analyst
TC Energy —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
13d
Revenue Operations Analyst
New Standard Partners LLC —Calgary, AB
- $84,928–$127,392 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- ERP systems
- Dental care
Quick apply
Integrations Analyst
Chata.ai —Calgary, AB
- Full-time
- Hybrid work
- Computer Science
- Schematics
- English
- Dental care
- Paid time off
Quick apply
12h
Junior Analyst
Foothills Creamery LTD —Calgary, AB
- Microsoft Excel
- ERP systems
- SQL
Quick apply
6d
Customer Support Analyst, SaaS / Technical Support — Red Deer
AbaData —Red Deer, AB
- Full-time
- CRM software
- English
- Communication skills
- Paid time off
Quick apply
Strategic Analyst, Emerging Technology
BMO Financial Group —Calgary, AB
- $61,600–$113,900 a year
- Full-time
- Financial services
- AI
- Tuition reimbursement
- Life insurance
Business Analyst
Government of Alberta —Edmonton, AB
- $76,613–$100,492 a year
- Monday to Friday
- Computer Science
- Customer service
- Master's degree
Senior Analyst, Portfolio Strategy
Forward Financing —Alberta
- $135,000–$170,000 a year
- Full-time
- Remote
- Microsoft Excel
- SQL
- AI
- Dental care
- Vision care

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customer insights analyst jobs near alberta

HRIS Senior Analyst - Edmonton - Temporary 1 year

Keolis Canada -
Edmonton, AB

Quick apply

Job details

Qualifications

Bilingual
French
Microsoft Excel
English
Change management
Analysis skills
Database management
Project management
Bachelor's
Data management
Human resources
Payroll
ServiceNow
HRIS
Customer support
Pivot tables
Communication skills

Full job description

Under the direction of the HRIS Manager, the Senior HRIS Analyst supports the ongoing digitalization of Keolis Human Resources systems and processes through the maintenance, configuration, and enhancement of HR technology tools. This role focuses on ensuring data accuracy, improving system efficiency, supporting integrations, and providing analytical insights to drive informed decision-making across the organization. The Senior HRIS Analyst works under the direction of the HRIS Manager and collaborates with HR, leadership, and other critical business partners to deliver effective, compliant, and user-friendly HRIS solutions.

Additionally, the HRIS Senior Analyst will manage and maintain accurate HR data through regular auditing, ensure the operational integrity of the HRIS system, and support data entry processes. This person will also be responsible for maintaining and updating existing reports for various end users and troubleshooting any system issues as they arise strong UKG experience is needed for this role .

Key Accountabilities:

System Configuration and Maintenance

Support HRIS configuration, integrations and setup of workflows, business rules, and data tables in UKG
Assist with testing, validation, and deployment of HRIS system updates and releases
Perform regular data audits to maintain system accuracy and compliance
Support with the maintenance and troubleshooting of integrations between HRIS and external systems
Collaborate with IT and internal partners when needed to ensure system security and data integrity

Data Management and Security

Maintain master data tables (locations, job codes, cost centers, earnings/deductions tables)
Support in the management of user access rights and security in compliance with data protection guidelines
Conduct routine data quality checks and resolve discrepancies
Developing and implementing new processes and systems for efficient HR management, while managing auditing efforts on HR processes and documents to ensure data integrity
Propose HRIS design, application, and processes based on functional requirements from the Centers of Excellence

Process Improvement and Support

Collaborate with HR and business units to identify and support process improvement opportunities
Assist with system enhancements, testing, and training related to new processes
Document configuration changes, system processes, and standard operating procedures
Support HRIS setup during acquisitions or new site mobilizations

Maintenance and Development Solutions

Able to perform root cause analysis and propose HRIS design improvements, policies, and procedures with support of the HCM Manager
Test HRIS application development against HR and business requirements
Define, document, and upgrade HRIS application system processes and systems to comply with changes in working conditions and regulations
Update, maintain, create non-employee specific data value tables

Knowledge and Experience:

4+ years of HR systems experience, with UKG Pro, UTA, or Core HR/Payroll. Mandatory.
Working experience as an HRIS Administrator or similar role.
Experience in HRIS configuration, data auditing, and reporting
Strong technical aptitude with HR software, preferable UKG Pro and database management.
Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis).
Hands-on experience with integrations between HR and vendor systems.
Self-motivated and highly analytical, with keen attention to detail and a strong aptitude for working with numbers.
Knowledge of Canadian data privacy and HR compliance standards.
Bilingual French/English written and spoken.

Preferred:

Experience in HR Systems implementations and maintenance.
Experience in company acquisitions, building integrations between systems, building processes, training users on new systems/processes, and an understanding of project management and change management processes.
Knowledge of case management systems (ServiceNow, Salesforce).
Bachelor’s degree or equivalent experience.
Experience working with transportation.

Skills:

Strong analytical and problem-solving skills with high attention to detail.
Strong verbal and written communication skills.
Cross-functional collaborator with proven ability to partner with all levels of the organization and leverage networks and an overall great team player.
Strong understanding or aptitude to understand HR Systems, integrations, reporting and metrics.
Strong understanding of project management processes to maintain system integrity, including the ability to independently research and resolve issues using resources such as UKG's customer support and internal teams.
Understanding or aptitude to understand all Centers of Excellence in HR – Recruiting, On-Boarding, HRIS, Benefits, Comp, Goal Setting, Learning, etc.
Exceptional customer service focus with a strong bias for action.
Strong problem-solving capabilities and ability to drive action.
Proven ability to partner effectively with HRIS team members to provide guidance and support to achieve shared goals and complete HRIS tasks.
Ability to manage multiple priorities in a fast-paced environment.
High data analysis capability and ability to use data to solve problems.

Work Requirements

This position is hybrid and will be a part of the Keolis Canada office and can be based in Edmonton or Terrebonne.

Quick apply

Refine Your Search

customer insights analyst jobs in alberta

HRIS Senior Analyst - Edmonton - Temporary 1 year

Product Development and Administrative Coordinator

Revenue Operations Analyst (Finance- Temporary Full Time)

Data & Reporting Analyst

Senior SuccessFactors Analyst

Data Analyst

Data Analyst

Senior Data Analyst

AI Solutions Analyst - Contact Center Technologies

Application Support Analyst

Supply Chain Business Analyst

Manager, Strategic Planning & Operational Performance

Operations Communications Analyst

Revenue Operations Analyst

Integrations Analyst

Junior Analyst

Customer Support Analyst, SaaS / Technical Support — Red Deer

Strategic Analyst, Emerging Technology

Business Analyst

Senior Analyst, Portfolio Strategy

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