Lead Customer Success Manager
GE Vernova —Calgary, AB
- $112,500–$168,700 a year
- Full-time
- Remote
- Customer service
- Bachelor's
- Contracts
- Relocation assistance
Client Success Manager
Absorb —Calgary, AB
- Full-time
- Remote
- Customer service
- Salesforce
- Project management
- Dental care
- Paid time off
5d
Customer Success Manager - SMB
Karbon —Calgary, AB
- $63,000–$70,000 a year
- Remote
- Salesforce
- Presentation skills
- Bachelor's
- Disability insurance
- Paid time off
Quick apply
12d
Senior Customer Success Manager
Karbon —Calgary, AB
- $85,000–$97,000 a year
- Remote
- CRM software
- Travel
- AI
- Dental care
- Vision care
Quick apply
12d
Customer Success Manager- Falcon Shield (Remote, CAN)
CrowdStrike —Alberta
- $95,000–$125,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's
- No university degree
2d
Client Success Manager I
Avetta, LLC —Calgary, AB
- Hybrid work
- Salesforce
- Microsoft Office
- Bachelor's
- Dental care
- Paid time off
Quick apply
8d
Client Success, Manager
Long View Systems —Calgary, AB
- $106,400–$139,650 a year
- Hybrid work
- Mentoring
- Budgeting
- Training & development
2d
Account Manager - Canada Remote
EventMobi —Calgary, AB
- Full-time
- Remote
- Salesforce
- Bachelor's
- Negotiation
- Dental care
Client Account Manager
MNP —Calgary, AB
- English
- Presentation skills
- Continuous improvement
11h
Strategic Account Manager
DealerPILOTHR —Calgary, AB
- $50,000–$65,000 a year
- Full-time
- Remote
- Business development
Quick apply
Client Success Manager / vCIO
IT Partners —Calgary, AB
- $70,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Customer Success & Growth Lead
CanBiocin Inc. —Edmonton, AB
- $56,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Presentation skills
- Mileage reimbursement
- Disability insurance
Quick apply
Bilingual Senior Customer Success Manager (STE - 12 month contract, French/English)
Hootsuite —Edmonton, AB
- $80,000–$112,000 a year
- Contract
- Remote
- Customer service
- English
Quick apply
6d
Account Manager
NES Internal —Calgary, AB
- Business development
- Recruiting
- Communication skills
- Designated paid holidays
- Dental care
Key Account & Regional Sales Manager
Ingersoll Rand —Edmonton, AB
- Full-time
- Up to 50% travel
- Marketing
- Salesforce
- Dental care
- Paid time off
Sales Account Manager
Keyloop —Calgary, AB
- Travel
- Contracts
- Communication skills
10d
Account Manager
Powerflex Supply —Calgary, AB
- Full-time
- Hybrid work
- CRM software
- High school diploma or GED
- Communication skills
Quick apply
Regional Account Manager
Critical Environment Technologies Canada Inc. —Calgary, AB
- Full-time
- Remote
- Up to 50% travel
- Engineering
- Business development
- Dental care
- Vision care
Quick apply
Account Manager
Liftex, a division of Brunswick Lift Rental Ltd. —Edmonton, AB
- Full-time
- CRM software
- High school diploma or GED
- Business development
- Designated paid holidays
- Disability insurance
Quick apply
13d
Account Manager
White Cap Canada —Edmonton, AB
- Customer service
- Master's degree
- Business development

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customer success manager jobs near alberta

Lead Customer Success Manager

GE Vernova -
Calgary, AB

Apply Now

Job details

Full-time
$112,500–$168,700 a year

Qualifications

Pricing
Customer retention
Customer service
Key account management
Oil & gas
Process improvement
Technical support
Bachelor's
Customer relationship management
Customer service orientation
Contracts
Cross-functional collaboration
Business
Account management
Cross-functional communication

Full job description

Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Roles and Responsibilities

Drive overall post-sales relationship with assigned accounts including activities such as training, professional services, technical support, renewals, expansion, and advocacy. Collaborate cross-functionally to shepherd customers through the onboarding process by providing clear guidance about next steps, maintaining open lines of communication, and connecting customers to the appropriate internal resources.
Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

Required Qualifications

10 years' experience in Customer Success Management.
Proven ability to drive Software Adoption and Realize Customer outcomes
Bachelor's degree from an accredited university or college in STEM or Business

Desired Characteristics

Proven Ability to lead account engagements, drive software renewals, and realize customer value
Working Experience in the Power and Oil and Gas Vertical
Able to drive Enterprise Account improvements and leverage cross functional teams
Experience managing account commercials, including pricing, profitability, and contracts is an asset.

For candidates applying to a Canadian-based position, the pay range for this position is between 112,500.00 - 168,700.00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: 10% AIP

This posting is for an existing vacancy.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

Apply Now

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customer success manager jobs in alberta

Lead Customer Success Manager

Client Success Manager

Customer Success Manager - SMB

Senior Customer Success Manager

Customer Success Manager- Falcon Shield (Remote, CAN)

Client Success Manager I

Client Success, Manager

Account Manager - Canada Remote

Client Account Manager

Strategic Account Manager

Client Success Manager / vCIO

Customer Success & Growth Lead

Bilingual Senior Customer Success Manager (STE - 12 month contract, French/English)

Account Manager

Key Account & Regional Sales Manager

Sales Account Manager

Account Manager

Regional Account Manager

Account Manager

Account Manager

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