Alberta Edmonton airport customer service Jobs – 41 Openings This Week

Full-Time Motorcoach Dispatcher - Edmonton
Keolis Canada —Edmonton, AB
- $23.80 an hour
- Weekends as needed
- Hospitality
- Microsoft Outlook
- Communication skills
- Dental care
Quick apply
2d
Banquet Server
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $15.50 an hour
- Full-time
- Serving
- Customer service
- Hotel
- Commuter benefits
- Dental care
11d
B&F Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $42,000–$52,000 a year
- Full-time
- Bar
- Sanitation
- Hotel
- Commuter benefits
- Dental care
2d
Security Event Guards - $18.50 per hour
Securitas Security Services —Edmonton, AB
- $18.50 an hour
- Evenings as needed
- Customer service
- English
- In-person
- Commuter benefits
Sales Associate
AerRianta International Duty-Free —Edmonton International Airport, AB
- $16 an hour
- Part-time
- Merchandising
- English
- High school diploma or GED
Quick apply
Shuttle Bus Driver | Full TIME Position
Park2Go Edmonton Airport Parking —Nisku, AB
- $18–$19 an hour
- Weekends as needed
- Customer service
- English
- In-person
- Dental care
- Vision care
Quick apply
3d
Ramp Agent (Fly in/out rotational)
Executive Flight Centre Group Ltd —Fort Mackay, AB
- Temporary
- Microsoft Word
- Customer service
- Maintenance
Quick apply
3d
Lounge Assistant
Plaza Premium Lounge Ltd —Leduc, AB
- $17 an hour
- Weekends as needed
- Serving
- Customer service
- Sanitation
Quick apply
9d
Management Trainee
Enterprise Mobility —Edmonton, AB
- $56,957 a year
- Immediate opening
- Hospitality
- Sales
- Customer service
- Profit sharing
- Dental care
3d
Security Guard ( $18.50)
Securitas Security Services —Edmonton, AB
- $18.50 an hour
- Part-time
- Customer service
- English
- In-person
- Commuter benefits
14d
Security Guard-Casual Positions
Securitas Security Services —Edmonton, AB
- Part-time
- CPR Certification
- Customer service
- Microsoft Office
7d
Automotive Detailer
DK FORD SALES LTD. —Leduc, AB
- $15–$25 an hour
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
1d
Project Manager/Estimator, SME - Alberta
Houle Electric Limited —Alberta
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Databases
Quick apply
Guest Service Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $46,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Supervising experience
- Commuter benefits
- Dental care
11d
Customer Service Specialist (Facilitator)-Bilingual (FR/EN)
Paladin Airport Security Services —Edmonton, AB
- $1 an hour
- Part-time
- English
- High school diploma or GED
Quick apply
3d
Customer Experience Leader
Indigo Books & Music —Leduc, AB
- Part-time
- Sales
- Customer service
- Merchandising
Quick apply
Referral Coordinator
LARGA LTD —Leduc, AB
- $23 an hour
- Full-time
- High school diploma or GED
- First Aid Certification
- Front desk
- Dental care
- Vision care
Head Cashier | Full Time Jobs | Park2Go Edmonton Airport
Park2Go Edmonton Airport Parking —Nisku, AB
- $18.00–$18.25 an hour
- Weekends as needed
- Management
- Computer literacy
- English
- Paid time off
Quick apply
2d
Bell Person
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $16.25 an hour
- Part-time
- Bar
- Experience working with individuals with disabilities
- Hotel
- Commuter benefits
- Dental care
Customer Return Agent - Part Time
Avis Budget Group —Edmonton International Airport, AB
- $17.25 an hour
- Part-time
- High school diploma or GED
- Communication skills
Quick apply
1d

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edmonton airport customer service jobs near alberta

Full-Time Motorcoach Dispatcher - Edmonton

Keolis Canada -
Edmonton, AB

Quick apply

Job details

Permanent
$23.80 an hour
2 days ago

Qualifications

Hospitality
Microsoft Outlook
Call center experience
Post-secondary education
Schedule management
Decision making
Client services
Transport experience
Dispatch experience
Communication skills
Team coordination
Time management

Full job description

Full-Time Motorcoach Dispatcher | Red Arrow & Ebus

Location: 15213 112 Avenue, Edmonton, AB
Employment Type: Full-Time, Permanent
Starting Wage: $23.80 per-hour
Schedule: Rotating 11-hour day and evening shifts
Benefits: Health & Dental Benefits | Paid Vacation | Discounted Travel Perks

Operations Start Here: Red Arrow and Ebus are looking for a full-time Motorcoach Dispatcher to support our day-to-day passenger transportation operations.

As a Dispatcher, you’ll play a key role in keeping our scheduled service running safely, reliably, and on time. You’ll coordinate motorcoach operators and vehicles, monitor active routes and fleet availability, respond to operational issues as they arise, and communicate with drivers, supervisors, maintenance teams, Ticket Office staff, and other departments throughout the day. This is a fast-paced operations role suited to someone who can stay organized, make sound decisions, and communicate clearly while managing multiple priorities at once.

Schedule

This position works an 11-hour rotating schedule that includes both day and evening shifts:

Day Shift: 4:00 a.m. – 3:00 p.m.
Evening Shift: 1:00 p.m. – 12:00 a.m.

The rotation follows:

3 days on / 2 days off
2 days on / 3 days off
2 days on / 2 days off

This results in 7 scheduled shifts every 2 weeks. Applicants must be available to work the full rotating schedule, including weekends and statutory holidays as scheduled.

During the initial training period, employees will follow the same rotation with adjusted training hours of 7:00 a.m. – 6:00 p.m.

What You’ll Do

Coordinate daily Motorcoach Operator and vehicle assignments.
Dispatch Operators and equipment to support scheduled passenger service and operational requirements.
Monitor active routes, vehicle status, Operator availability, and service performance throughout the shift.
Respond to delays, breakdowns, staffing shortages, service disruptions, and other operational challenges in real time.
Communicate and coordinate with Operators, Supervisors, Maintenance, Charter staff, Ticket Offices, and other departments to support safe and reliable service delivery.
Relay operational updates, assignments, and instructions using dispatch, communication, and fleet management systems.
Maintain clear and timely communication with Operators regarding route changes, service updates, operational requirements, and schedule adjustments.
Answer incoming calls and provide accurate operational information to internal departments, Ticket Offices, and passengers when required.
Troubleshoot passenger concerns and operational issues while identifying practical and timely solutions.
Assist the Charter department with coordinating Operators and equipment to fulfill charter requirements when needed.
Maintain accurate dispatch logs, operational records, and service documentation throughout the shift.

What We’re Looking For

Minimum one (1) year of experience in transportation, logistics, dispatch, customer service, or a related operational environment.
Minimum one (1) year of customer service experience in transportation, travel, hospitality, call centre, or another fast-paced service environment.
Strong problem-solving and decision-making skills with the ability to assess situations and respond appropriately.
Experience managing a high volume of telephone, email, and radio communications while balancing competing priorities.
Ability to remain calm, professional, and solution-focused when responding to service disruptions and time-sensitive operational issues.
Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills.
Strong attention to detail and the ability to accurately communicate and document operational information.
Intermediate proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to work independently while contributing effectively within a team environment.
Ability to work rotating shifts, including early mornings, evenings, weekends, and statutory holidays.
Successful completion of a Criminal Background Check.

Preferred Experience & Qualifications

Previous experience in dispatch, transportation, motorcoach operations, transit, logistics, fleet operations, scheduling, or another fast-paced operations environment.
Experience coordinating Drivers, vehicles, routes, schedules, or field-based employees.
Experience using dispatch, scheduling, fleet management, GPS tracking, or other operational software.
Knowledge of Alberta and British Columbia highways, major communities, and transportation corridors.
Experience working in a unionized environment.
Post-secondary education or training in Transportation & Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
Training in Incident Command System (ICS), emergency communications, conflict resolution, de-escalation techniques, occupational health and safety, or transportation safety.

Please note: Preference may be given to candidates with experience in dispatch, transportation, logistics, fleet operations, or other fast-paced operational environments.

Why Join Us?

Starting Wage: $23.80/hour with annual increases
Consistent Rotation: 7 shifts every 2 weeks
Work-Life Balance: Full-time hours with more days off
Paid Vacation: 80 hours annually, with increases based on service
Health & Dental Benefits: Comprehensive coverage for you and your family
Travel Perks: Discounted and standby travel on our motorcoach network
Make a Difference: Help keep passengers, Operators, and vehicles moving safely and efficiently
Stable Employment: Join an established transportation company providing essential passenger services

About Keolis: Keolis provides mobility to more than 3.4 billion passengers annually across 15 countries, operating transportation services ranging from commuter trains and automated metros to urban buses, intercity motorcoaches, airport shuttles, and shared mobility solutions. In Canada, Keolis employs approximately 1,857 people delivering passenger transportation services across the country. With the acquisition of Pacific Western Transportation’s Transit and Motorcoach divisions, Keolis has expanded its presence in Western Canada, bringing its global transportation expertise together with established Canadian brands including Red Arrow and Ebus. Each year, Keolis Canada helps more than 12 million passengers reach their destinations safely and reliably.

Quick apply

Refine Your Search

edmonton airport customer service jobs in alberta

Full-Time Motorcoach Dispatcher - Edmonton

Banquet Server

B&F Supervisor

Security Event Guards - $18.50 per hour

Sales Associate

Shuttle Bus Driver | Full TIME Position

Ramp Agent (Fly in/out rotational)

Lounge Assistant

Management Trainee

Security Guard ( $18.50)

Security Guard-Casual Positions

Automotive Detailer

Project Manager/Estimator, SME - Alberta

Guest Service Supervisor

Customer Service Specialist (Facilitator)-Bilingual (FR/EN)

Customer Experience Leader

Referral Coordinator

Head Cashier | Full Time Jobs | Park2Go Edmonton Airport

Bell Person

Customer Return Agent - Part Time

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