Alberta Support analyst Jobs – 355 Openings This Week

Support Analyst II
403Tech —Calgary, AB
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Research
Quick apply
Support Analyst - Field
403Tech —Calgary, AB
- $50,000–$60,000 a year
- Full-time
- Maintenance
- Travel
- In-person
Quick apply
User Support Technician
Youness Canada Immigration —Camrose, AB
- $36 an hour
- Full-time
- CRM software
- Computer Science
- Research
Quick apply
Maintenance Analyst
Heavy Metal Equipment & Rentals —Fort McMurray, AB
- Temporary
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Engineering Analytics - Utilities or Transmission
Finney-Taylor Consulting Group —Edmonton, AB
- Contract
- Computer Science
- PMP
- Engineering
6d
Sr. Network Infrastructure Analyst
Pason Systems Corp —Calgary, AB
- On call
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
Test Automation Specialist
First Canadian Insurance Corporation —Edmonton, AB
- Bilingual
- Scripting
- APIs
- Tuition reimbursement
- Employee assistance program
Quick apply
IT Helpdesk Technician
Netcotech —Edmonton, AB
- $42,240–$52,000 a year
- Full-time
- Azure
- English
- Windows
Quick apply
Group Benefits Administrator III
First Canadian Insurance Corporation —Edmonton, AB
- CRM software
- English
- Research
- Tuition reimbursement
- Employee assistance program
Quick apply
Data Analyst
Four20 Premium Market Ltd —Calgary, AB
- Full-time
- Inventory management
- Analysis skills
- Presentation skills
Quick apply
D365 Functional Analyst - Finance & Operations
Associated Engineering —Edmonton, AB
- Hybrid work
- Computer Science
- ERP systems
- Finance
- Dental care
- Paid time off
D365 - Functional Analyst - Project Operations
Associated Engineering —Calgary, AB
- Hybrid work
- Software troubleshooting
- ERP systems
- Finance
- Dental care
- Paid time off
Senior Business Analyst - Technical
Boardwalk —Calgary, AB
- Full-time
- Computer Science
- SQL
- Analysis skills
Quick apply
2d
Branch Manager
AccessSMT —Edmonton, AB
- Full-time
- ERP systems
- Microsoft Office
- Business development
- Dental care
- Employee assistance program
Quick apply
Project Manager, Technology Transformation
Rohit Group —Edmonton, AB
- Computer Science
- PMP
- Engineering
D365 Data Reporting and Analytics Analyst
Associated Engineering —Calgary, AB
- Hybrid work
- Computer Science
- SQL
- Continuous improvement
- Dental care
- Paid time off
D365 Functional Analyst - Human Resources
Associated Engineering —Calgary, AB
- Hybrid work
- Computer Science
- Finance
- Continuous improvement
- Dental care
- Paid time off
Cloud Solutions Analyst
Canadian Cancer Society —Calgary, AB
- $70,000–$81,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- English
Quick apply
Underwriting Operation Analyst
ECL Group of Companies —Edmonton, AB
- Analysis skills
- Mentoring
- Training & development
Quick apply
Sales Support Analyst
Graymont —Calgary, AB
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's
9d

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support analyst jobs near alberta

Support Analyst II

403Tech
Calgary, AB

Quick apply

Job details

Full-time
$50,000–$60,000 a year

Qualifications

Desktop support
Computer Science
Enterprise software
Writing skills
Research
Windows
Technical support
Microsoft Office
Data and database experience
Databases
Bachelor's
Client services
Customer service orientation
Software testing
Customer support
College diploma
Client interaction
Active Directory

Full job description

Support Analyst II

Summary

As part of the IT team in Calgary, this individual is responsible for providing onsite support to one major client for 3 days a week in person. The remaining 2 days a week will be in office dealing with customers including support through email, support tickets and phone calls.

SPECIFIC DUTIES

Provide Tier 2 support to clients via email, support tickets and phone calls on a day to day basis.
User Setup and Maintenance in Active Directory and applications
Desktop/Laptop Setup – Troubleshooting, Installing and Configuration through Help Bench
Provide input and create user documentation
Proactive communication of application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Provide support for the testing of new and existing software applications under development or consideration for purchase.
Apply diagnostic utilities to aid in troubleshooting
Identify and learn appropriate software applications used and supported by the organization.

PERSONAL SPECIFICATIONS

Education

College diploma or university degree in the field of computer science, information systems, and/or 3 to 5 years equivalent work experience.

Experience

In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including Microsoft Suite, Window (including desktop setup, installation and deployment), and Microsoft 365
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
Able to develop and interpret technical documentation for training and end user procedures.
Knowledge of trends in technology relating to software applications.
Experience with building and maintaining databases for query and problem tracking.

Skills and Knowledge

Good understanding of the organization’s goals and objectives.
Excellent written, oral, interpersonal, and presentational skills.
Ability to conduct research into software development and delivery concepts, as well as technical application issues.
Ability to present ideas in business-friendly and user-friendly language.
Highly self motivated and directed.
Ability to absorb new ideas and concepts quickly.
Good analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Very strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Other

May require off hours support
Requires a vehicle

Work Conditions

Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some local travel may be required.

---------------------

Please attach resume, cover letter and salary expectations and send to careers @ 403tech.com

Work remotely

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Extended health care

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

Technical support: 3 years (required)
onsite: 3 years (required)

Work Location: Hybrid remote in Calgary, AB

Quick apply

Refine Your Search

support analyst jobs in alberta

Support Analyst II

Support Analyst - Field

User Support Technician

Maintenance Analyst

Engineering Analytics - Utilities or Transmission

Sr. Network Infrastructure Analyst

Test Automation Specialist

IT Helpdesk Technician

Group Benefits Administrator III

Data Analyst

D365 Functional Analyst - Finance & Operations

D365 - Functional Analyst - Project Operations

Senior Business Analyst - Technical

Branch Manager

Project Manager, Technology Transformation

D365 Data Reporting and Analytics Analyst

D365 Functional Analyst - Human Resources

Cloud Solutions Analyst

Underwriting Operation Analyst

Sales Support Analyst

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