About Portage Mutual: Where Your Talent Makes a Difference
Imagine a workplace where your contributions are not only valued but also directly impact the lives of Canadians. At Portage Mutual Insurance, we’re more than just a trusted national property and casualty insurer—we’re a community of passionate individuals dedicated to serving our policyholders since 1884. Owned by our policyholders, we proudly offer competitive home, auto, commercial, and farm insurance products 100% through our broker network across Canada. Join a company rooted in tradition, driven by innovation, and powered by a people-first culture.
Why Portage Mutual?
At Portage Mutual, we believe that our people are our greatest asset. Here, you’ll find:
- Total Rewards: We care about your well-being and financial security. That’s why we offer a competitive salary, incentive plan, comprehensive health benefits, a pension plan and generous paid time off, including personal days.
- Career Growth & Development: Propel your career forward with access to diverse learning resources, tuition reimbursement for relevant programs, and bonuses recognizing your achievements in pursuing insurance designations.
- Flexibility: We support work-life integration by offering a flexible environment where you can choose to live wherever you prefer in Canada. Enjoy the freedom to select remote, in-office, and hybrid work arrangements that best suit your lifestyle.
- Inclusivity and Belonging: Be a part of a supportive and diverse team that embraces your unique perspective and empowers you to succeed. We’re dedicated to creating a workplace where every employee feels welcomed, valued and respected.
- Making a Difference: Find purpose in your career by aligning with an organization that shares your values and is committed to making a difference in the communities we serve.
The Opportunity: Personal Lines Property and Casualty Underwriter
As a Personal Lines Property and Casualty Underwriter, you’ll play a crucial role in supporting our underwriting team by:
- Evaluating basic to moderately complex personal and casualty insurance risks in line with company guidelines and risk appetite.
- Learning and applying underwriting practices and risk assessment techniques under the guidance of senior underwriters.
- Assisting with data analysis to support sound underwriting decisions.
- Building strong working relationships with brokers and internal teams to ensure service excellence and regulatory compliance.
We're looking for a detail-oriented, enthusiastic team player who embodies our company values and is committed to providing top-notch service.
What You’ll Do:
- Assist in the evaluation and underwriting of new and existing business, renewals and endorsements, focusing on basic to moderately complex personal and casualty insurance risks.
- Support the maintenance of the portfolio by adhering to underwriting standards and referring risks exceeding delegated authority to senior underwriters.
- Collaborate with other departments to understand key trends and support strategic recommendations, contributing to positive outcomes for clients, brokers, and the company.
- Participate in the follow-up on outstanding recommendations to support effective risk management, ensuring implementation.
- Support market research efforts to identify emerging trends and assist in developing innovative product offerings.
- Develop and maintain relationships with other departments and external stakeholders under supervision to enhance broker and client service.
- Communicate and clarify underwriting business rules and guidelines to brokers under the direction of intermediate and senior underwriters, ensuring a shared understanding and adherence to established standards.
- Address inquiries and provide prompt, clear responses to brokers through verbal and written channels, facilitating effective and efficient communication under supervision.
- Contribute to a superior broker experience characterized by confidence, responsibility, and professionalism, reinforcing the company’s reputation for excellence in the industry.
- Stay current with industry trends, emerging developments, and regulatory changes to ensure underwriting practices remain compliant and competitive.
- Support the company’s representation as a subject matter expert at industry events, forums, and conferences to enhance the company’s reputation and deepen industry engagement.
What You’ll Bring:
- 1-2 years related experience is required.
- Basic understanding of risk analysis, pricing strategies, and product development across key segments such as personal and casualty insurance.
- Familiarity with risk selection methodologies, insurance contracts, rating models, and sources of risk information is preferred.
- Working knowledge of related areas including claims, risk management, and accounting is an asset.
- Proficient in the MS Office Suite, Guidewire and other related systems.
- Ability to establish and maintain professional relationships with brokers and internal partners.
- Ability to work with internal teams and brokers to deliver excellent service and optimal underwriting outcomes.
- Attentive listener with the ability to respond to broker needs clearly and professionally.
- Developing leadership skills, with a desire to be mentored and trained.
- Strong analytical capabilities, with a desire to learn risk assessment and management techniques.
- Focuses on accuracy, thoroughness, and meticulousness in all aspects of work.
- Ability to work independently while effectively collaborating within a team environment.
- Open to change, with a focus on continuous improvement and personal development.
- Bachelor’s degree in finance, business, or a related field or an equivalent combination of education and experience.
- CIP designation completed, actively in progress, or willing to work towards.
This hybrid position is based in Edmonton, Alberta in-office 2–3 days per week.
The targeted pay range for this position in the following location is:
Canada – Alberta: $53,400 - $66,800 CAD / Annual
This is an 12-month fixed-term opportunity
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role and level. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
Portage Mutual uses artificial intelligence and automations in its recruitment practices for activities that may include searching for qualified candidates, screening applications, preparing interview questions, recording interviews, drafting transcripts and other administrative tasks. AI is never used for decision making purposes.
Ready to Make an Impact?
If you’re seeking a rewarding career with a company that values its employees and is committed to making a difference, we invite you to apply! If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply!
Portage Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.
Please submit your resume and cover letter!
We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).
