Client Care Supervisor - Registered Nurse or Registered Practical Nurse
opportunity to work in the community of York Region and South Simcoe
Hybrid work with some travel required for client visits.
Full-time Contract, 35 hours per week, 12 Months Contract for maternity leave coverage
Reporting to Client Services Manager – HAMP, TRRS, Service Coordination, you will be responsible to provide client care needs assessment, case management, supervision and clinical field support for in-home and community health care providers. This position has an emphasis on in- home services and includes community programs when assessment/case management is required. This position also provides support in the teaching of special tasks and transfer of controlled acts by exception to Adult Day and Assisted Living Services.
You will be working as a member of the interdisciplinary team, conducting home visits, and teaching & supervising delegated acts to Personal Support Workers. In addition, you will be responsible for clients' needs assessments, ongoing case management, and appropriate interventions in complex care situations to promote safe delivery of care. You will also foster key relationships with other related agencies and referral sources.
This is a full-time position, 35 hours per week, 8:30am - 4:30pm - Monday to Friday with occasional work outside of business hours.
What you bring to the role:
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Registered Nurse (RN or RPN) with current certificate of registration with the College of Nurses of Ontario confirmed annually.
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Degree in Nursing or Gerontology Degree preferred.
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Three to five years’ experience with seniors and/or provision of client services in the community.
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Excellent skills assessment, communication, and problem-solving skills.
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Demonstrated teaching, mentoring, and coaching skills.
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Supervisory experience preferred.
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Excellent in risk, crisis, and conflict management.
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Current CPR/first aid certification.
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Proficiency in MS Word, Excel Outlook, and data base applications (GoldCare).
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A valid Ontario drivers’ license and a vehicle are required for this position.
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Ability to work outside regular business hours (8:30AM-4:30PM) as required.
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Fluency in both official languages (English & French) and other languages, an asset.
What we offer:
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Employee Assistance Program
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Corporate discounts through Perkopolis.
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Employee Training and development programs with access to comprehensive e-learning programs.
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Staff appreciation events
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Rewards and recognition program,
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Positive culture with great emphasis on relationship-based care.
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Employee wellness programs
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Opportunities for advancement and career growth within the organization.
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Supportive team environment.
If you are seeking an opportunity to demonstrate your passion for excellence in a supportive work environment, we’d like to hear from you!
This job posting is for an existing vacancy for maternity leave coverage.
Use of Artificial Intelligence in Recruitment
At CHATS, our recruitment process consistently prioritizes people. AI tools may be employed for interview note-taking and summarizing; however, every application and interview is thoroughly reviewed by our hiring team before making any hiring decision. We are committed to leveraging technology responsibly and upholding fairness, transparency, and respect throughout all stages of recruitment.
CHATS IS AN EQUAL OPPORTUNITY EMPLOYER
CHATS is committed to creating a diverse and inclusive workforce to reflect the diversity of the community it serves. We welcome applications from all qualified candidates from diverse backgrounds. CHATS continuously strives to support individual needs and differences in our recruitment & selection process and work environment that is built on inclusivity and respect for everyone.
CHATS promotes an accessible and inclusive environment to ensure all clients, employees and volunteers feel supported, valued, and respected.
CHATS is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Our recruitment and hiring processes will be modified to accommodate disabilities, upon request.
We thank all applicants for their interest, only those selected for an interview will be contacted.
About CHATS
Since 1980, CHATS has been a leader in providing home and community services for seniors and their caregivers. We offer a full range of home care and community programs that meet the changing needs of more than 8,100 York Region and South Simcoe seniors and caregivers each year.
CHATS firmly believes that our employees drive the success of the organization. With this success in mind, we strive to create and provide an environment that offers challenging, stimulating, and rewarding career opportunities.
CHATS also believes in a client and family-centered approach that is based on compassionate care that empowers older adults and their caregivers to live their best lives at home and in their communities.
