Banff, Ab Receptionniste Jobs – 3 Openings This Week

Night Auditor
The Malcolm Hotel —Canmore, AB
- From $22 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Night Auditor
Spring Creek Resorts —Canmore, AB
- $20–$25 a day
- Full-time
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Life insurance
Relief Night Auditor, Elk & Avenue Hotel
Pursuit Collection —Banff, AB
- $19 an hour
- Full-time
- Hotel
- Front desk

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Ballantrae Dental (Smiles Canada) —Ballantrae, ON
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Night Auditor

The Malcolm Hotel -
Canmore, AB

Quick apply

Job details

Full-time
From $22 an hour

Qualifications

Customer service
High school diploma or GED
Front desk
Computer skills
Communication skills
Hotel experience

Full job description

The Night Auditor is responsible for running the front desk during the night, assisting guests with any request, inquiries, and complaints. The Night Auditor completes the daily audits and balances the day.

REQUIREMENTS

This position requires individuals to have excellent communication and customer service skills, a pleasant phone manner, and good computer and problem-solving skills. Knowledge of the surrounding area and attractions is a definite asset. The successful candidate must be comfortable working alone on the overnight shifts dealing with high pressure of emergency situations. Previous Hotel Front Desk Night Audit experience and knowledge of OPERA would be considered an asset. The minimum educational requirement for this position is a high school diploma or equivalent.

DUTIES

The duties of this position include, but are not limited to:

Greet customers, listens to understand requests, responds with appropriate action, and provides accurate information such as outlet hours and local attractions.
Completes the registration, check-in, and check-out procedures.
Assists guests in making payments by accepting multiple forms of payment and ensures accurate completion of the task.
Promptly answers the telephone-using positive and clear communication.
Remains calm and alert, especially during emergency and/or heavy hotel activity.
Completes audit of daily transactions, balancing the day. (Including F&B if required)
Performs security walks throughout the premises during shift.
Fields guest complaints and inquiries, conducting thorough research to develop the most effective solution and negotiate results.
Resolving complications such as relocations or credit concerns.
Assist AGM with balancing of accounts during month end process.
Liaise with events team and overnight houseman.
Complete daily checklist and clearly communicate through daily pass on with colleagues.

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care

Experience:

Hotel Front Desk/Night Audit: 1 year (required)

Work Location: In person

Quick apply

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Night Auditor

Night Auditor

Relief Night Auditor, Elk & Avenue Hotel

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