Why Join Mountainscape?
At Mountainscape, we craft unforgettable experiences — from corporate gatherings to custom weddings and premium event rentals — all set against the breathtaking backdrop of the Rockies. We thrive in a fast-paced, hands-on environment where collaboration is key, and client satisfaction is everything.
Every wedding is a new adventure, and no two days are ever the same — which is exactly how we like it. Our team comes together to make magic happen, whether it is a mountaintop wedding or a large-scale corporate celebration. If you are a proactive, detail-oriented professional who enjoys solving challenges on the fly, working with passionate people, and celebrating big wins together, you will feel right at home here.
About the Role
Mountainscape Wedding Planners ensure smooth facilitation of all aspects of their client's wedding day. They ensure the results exceed expectations. The wedding planner organizes and coordinates all types of wedding-related events, including elopements, rehearsals, ceremonies, decor installations, wedding receptions, and pre- and post-wedding activities. In essence, the wedding planner flawlessly executes every detail, ensuring the wedding couple has a carefree, idyllic, mountain wedding experience.
The successful candidate will have previous event planning or event management experience and a demonstrated passion for delivering superior customer service, bringing both operational skill and a guest‑centric mindset to the role.
What You Will Be Doing
- Connect couples with the Creative Director to design a vision.
- Prepare and organize operations documents including timelines, critical paths, scopes of work, and venue/vendor bookings.
- Develop and nurture positive relationships with clients, vendors, and venues.
- Coordinate all wedding elements from start to finish, in a lead or supporting role, following Mountainscape procedures.
- Use planning experience to anticipate and mitigate challenges and resolve on-site issues.
- Ensure events run on schedule and align with each client’s vision.
- Maintain safety, security, and first aid readiness for all parties involved.
- Support the sales process by attending meetings, site visits, and consultations to secure future wedding bookings.
- Maintain friendly, professional communication with clients, colleagues, and industry partners.
- Provide clear onsite leadership and direction to operations teams and vendors.
- Manage client information accurately, ensuring all requirements and requests are documented and actioned.
- Record post-event feedback and share insights with the team.
What You Bring to the Team
- 2+ years of proven event management experience as either a Wedding Planner or Special Event Manager (hospitality, catering, or events preferred).
- Proven ability to lead complex event operations through advanced organizational strategies and systems.
- Demonstrated leadership in guiding cross-functional teams, driving operational excellence, and fostering a collaborative, high-performance event culture.
- A deep commitment to delivering exceptional, high-impact events that leave lasting impressions, driven by a genuine passion for excellence and client satisfaction.
- Detail-oriented leadership with a commitment to quality, ensuring every element of event execution meets the highest standards.
- Strategic decision-making ability grounded in Mountainscape’s core values, with a proven track record of making sound judgments under pressure to drive successful event outcomes.
- Ability to lead collaboratively within cross-functional teams while also operating independently with sound judgment and minimal oversight.
- Advanced conflict resolution and de-escalation skills, with a proven ability to manage high-pressure situations and maintain positive stakeholder relationships.
- Excellent communication, presentation, and stakeholder engagement skills, with the ability to foster strong relationships across clients, vendors, and cross-functional teams.
- Exceptional strategic planning capabilities with a demonstrated ability to proactively identify and mitigate risks to ensure seamless event execution.
- Accountability to maintain Mountainscape’s service standards, ensuring every detail supports the successful delivery of the client’s vision.
- Proficiency with Google Docs/Sheets and project management tools.
- Demonstrate excellent verbal and digital communication in English; additional languages are an asset.
- Creative problem-solving mindset with the ability to lead teams through challenges and implement effective, high-impact solutions under pressure.
- Demonstrated leadership in managing event budgets, ensuring alignment with financial guidelines to support cost-effective and high-impact execution.
- Experience with decor and lighting installations, or visual merchandising.
- Valid driver’s license and clean abstract; experience with delivery vehicles is an asset.
- Flexibility – evening and weekend work are common during peak seasons.
- Polished and professional presence — our clients expect the best, and your ability to deliver a high-touch client experience sets the tone for their event.
- Standard First Aid and/or CPR certification is an asset.
- A valid Class 5 driver’s license is required.
Your Work Schedule
Weddings and events do not always stick to a 9-to-5 — and neither do we! While a typical week is around 40 hours, you will need to be flexible. Evening and weekend shifts are part of the magic, and yes, overtime may be required when things get busy. We will keep you in the loop with your schedule, and you will always know what is coming.
What You Get Back
- Extended health & dental coverage — because your well-being matters
- Staff discounts — enjoy discounts on rentals and services
- Team events & celebrations — we work hard and celebrate harder
- Tuition Reimbursement Program – to sharpen your skills and knowledge
- Long service awards – because we celebrate commitment to our team
Work Environment
- Work will be a combination of office and on-site event execution
- Work comfortably at heights and use ladders safely and effectively
- Lift and handle loads of up to 25kg on a regular basis
- Support weekend and evening events with flexibility and reliability
- Contribute to a fast-paced, collaborative, and client-focused team culture
Our Commitment to Equality
Mountainscape is committed to fostering a diverse, inclusive, and respectful workplace. We welcome and encourage applications from all qualified individuals, regardless of race, colour, ancestry, place of origin, religious beliefs, gender identity or expression, age, physical or mental disability, marital or family status, source of income, or sexual orientation. We believe a diverse team strengthens our ability to create exceptional experiences for our clients.
Join Us!
At Mountainscape, every day is an opportunity to make magic — for our clients and for each other. If you are passionate about events and thrive in a dynamic, supportive environment, we cannot wait to meet you.
Pay: $26.00-$28.00 per hour
Benefits:
- Company events
- Extended health care
Ability to commute/relocate:
- Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you legally able to work in Canada for a minimum of 18 months?
Work Location: In person
