Barrie, On Appointment coordinator Jobs – 4 Openings This Week

Customer Service Representative
Lifemark Health Group —Barrie, ON
- $17.60–$22.31 an hour
- Part-time
- High school diploma or GED
- Data entry
- Computer skills
Quick apply
3d
Patient Care Coordinator - Dentalcorp
Dentalcorp Canada —Innisfil, ON
- $22–$28 an hour
- Full-time
- Employee assistance program
Quick apply
10d
Director, Revenue Protection
Metrolinx —Canada
- $159,245 a year
- Full-time
- Management
- Customer service
- Master's degree
4d

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Customer Service Representative

Lifemark Health Group -
Barrie, ON

Quick apply

Job details

Part-time
$17.60–$22.31 an hour
3 days ago

Qualifications

Computer operation
Post-secondary education
High school diploma or GED
Data entry
Computer skills

Full job description

Customer Service Representative – Lifemark - Resolution Physiotherapy & IMS Clinic
Status: Permanent Part-Time
Location: 11 Victoria Street, Barrie, ON

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Customer Service Representative at Lifemark - Resolution Physiotherapy & IMS Clinic, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Customer Service Representativer who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

TheCustomer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Customer Service Representative is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Why Lifemark?

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service and maintain accurate insurance claims to third party funders
Complete data entry and billing for third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director.
Managing inventory and ordering medical and office supplies
Assisting and moving of clients from reception to therapist treatment rooms in a timely fashion and with the goal of helping therapists stay on time.
Cleaning of beds and therapeutic equipment, and managing linen supply for therapists as needed

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

#LI-DNP

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