Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
This posting is for an existing permanent vacancy and is actively being recruited for.
Title: Team Leader - Facilities
Reports To: Maintenance Supervisor- Facilities
Shift: 7:00am to 3:30pm
Job Purpose: The Facilities Maintenance Team Leader is responsible for ensuring the effective execution of general building and property maintenance across multiple manufacturing locations. Reporting to the Facilities Supervisor, this role leads a team of maintenance technicians in the repair, adjustment, and troubleshooting of building systems and related equipment. The Team Leader ensures that preventative and corrective maintenance tasks are completed safely, efficiently, and in compliance with OHSA regulations and company standards. This position serves as the on-site point of coordination, ensuring work is prioritized and completed as directed, while supporting a safe and functional work environment across all facilities.
Key Responsibilities:
- In conjunction with the Facilities Supervisor, assess, plan and assign daily activities to Maintenance Associates ensuring maintenance and repair work is completed safely, effectively, and on time.
- Delegate and coordinate work assignments based on associate skills, experience, and operational priorities
- Collaborate with team members to review and plan upcoming tasks; provide hands-on support with advanced technical issues or complex maintenance problems
- Inspect completed work for quality, safety, and compliance with specifications and standards
- Evaluate building systems, infrastructure, and facilities to determine required maintenance or repairs
- Assist with the planning and execution of facility improvement projects, including renovations, space planning, and equipment upgrades
- Manage and perform hands-on maintenance of HVAC, plumbing, electrical, mechanical, fire alarm, and general building systems
- Troubleshoot, diagnose, and resolve issues involving facility infrastructure, applying skills in plumbing, carpentry, drywall, and welding
- Perform and ensure timely completion of scheduled preventative maintenance tasks per ISO standards, including safety systems, fire extinguishers, and emergency lighting
- Operate powered and manual tools and equipment in compliance with OSHA and company safety policies
- Support proper handling and disposal of facility recycling, refuse, and hazardous waste materials
- Maintain a clean, safe, and organized work environment in accordance with 5S and continuous improvement practices
- Monitor and maintain building automation systems to optimize energy usage and system performance
- Respond promptly to urgent maintenance requests and emergencies to minimize disruptions
- Accurately document maintenance activities, inspections, resource use, and work orders using a CMMS or other tracking systems
- Support new associate onboarding by assisting in training and orientation for maintenance team members
- Provide informal coaching and guidance to junior technicians or contractors on maintenance procedures and safety protocols
- Track and log associate hours, materials, and supplies used for operational and inventory purposes
- Coordinate and conduct regular safety meetings; ensure adherence to company safety policies and regulatory requirements (OHSA, EPA, fire codes, etc.)
- Maintain facility exteriors, ensuring grounds are kept tidy and walkways, entrances, and parking areas are clear of snow, ice, and debris during applicable seasons
- Ensure Work Orders and approved Small Project Request are scheduled, assigned, and completed in a timely manner
- Escalate serious performance or discipline issues appropriately; address minor associate concerns directly
- Other duties as assigned to meet department and operational goals
Education & Experience:
- High School Diploma or GED required; A technical degree or certification in HVAC, electrical, mechanical systems, renovation techniques, building maintenance, or construction technology is strongly preferred.
- 3-5 years of relevant hands-on experience in general maintenance or construction trades (e.g., plumbing, carpentry, drywall, welding) may be considered in lieu of formal post-secondary education.
- 2 years’ experience in a leadership role (ie. Team Lead, Lead Hand, Foreman, Supervisor).
- Experience in facilities maintenance in a manufacturing environment with office space preferred.
- Valid “G” class Ontario Driver’s License. Forklift experience an asset.
- Strong working knowledge of Microsoft Office and digital reporting tools.
- Ability to read blueprints, schematics, and technical manuals
- Strong knowledge of commercial building systems (HVAC, electrical, plumbing, BMS, fire safety)
- Experience using CMMS for work orders and maintenance tracking
- Working knowledge of employment, safety, and regulatory standards (ESA, Human Rights, OHSA, NFPA, ADA, Ontario Building Code)
- Ability to safely operate powered and manual tools and equipment
- Mechanical aptitude for troubleshooting and repairing building systems
- Able to work independently and lead a team, adapting to changing priorities
- Clear communicator with good documentation skills
- Must have a good understanding of manufacturing principles and a good understanding of types of machinery and processes used at Wolf Steel
At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:
Benefits, Health, Well-being & Support
- Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company!
- Long Term Disability Protection
- Well-being support programs and virtual medical visits
- Employee & Family Assistance Program for mental health and well-being (EAP)
Career Growth & Development
- Training Allowance and continuous learning opportunities and programs
- Leadership development and mentorship programs
- Clear pathways for advancement
Culture & Community
- Appreciation events, raffles, and team building activities
- Napoleon Cares – A fund sponsored by Associates to help Associates in times of need
Financial Security
- Competitive total compensation package, inclusive of bonus opportunity
- Retirement savings plan with matching Company contributions (RRSP/DPSP)
- Exclusive Associate discounts on our award-winning products
Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.
We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.
