Barrie, On It support technician Jobs – 21 Openings This Week

IT Director - Infrastructure and End-User Support
Garaga —Barrie, ON
- Full-time
- Hybrid work
- Bilingual
- Azure
- English
- Profit sharing
- Disability insurance
Quick apply
10d
Network Systems Administrator
IUOE Local 793 & OETIO —Oro-Medonte, ON
- $85,000–$95,000 a year
- Full-time
- Azure
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Accounting Software Implementation Specialist
BAI Bragonier & Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- English
- Accounting
- Disability insurance
- Dental care
Quick apply
Deskside Support Analyst, FoxWise
Compugen Inc —Ontario
- $21–$38 an hour
- Full-time
- Hybrid work
- Computer Science
- Windows
- No university degree
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply
10d
Desktop Support Technician
Bill Gosling Outsourcing Corp. —Barrie, ON
- $40,000–$43,000 a year
- Full-time
- Windows
- High school diploma or GED
- IT
Quick apply
Network Administrator
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Barrie, ON
- $70,000–$90,000 a year
- Overtime
- Bilingual
- Spanish
- Azure
- Profit sharing
- Employee assistance program
Quick apply
Technical Staff
Lakehead University —Barrie, ON
- $49,851.18–$92,279.23 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
IT Student (Co-op Term)
Albarrie Canada Limited —Barrie, ON
- $20 an hour
- Full-time
- Computer Science
- Internship / Co-op
Quick apply
13h
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$70,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Leadership
- Dental care
- Paid time off
Co-op Student, Business Technology Support
Metrolinx —Canada
- $21.77 an hour
- Full-time
- Oracle
- Microsoft Office
- Travel
1d

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Network Systems Administrator
IUOE Local 793 & OETIO —Oro-Medonte, ON
Must have a valid license and regular access to a vehicle. Mapping and validating the existing technical infrastructure and assisting in the design and…
$85,000–$95,000 a year
Quick apply
Accounting Software Implementation Specialist
BAI Bragonier & Associates Inc —Ontario
Fully remote — furniture and monthly home office allowances included. Participate in research, analysis and documentation as apps release new features, then…
$85,000–$115,000 a year
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IT Infrastructure Specialist
Safran Landing Systems Canada Inc. —Ajax, ON
MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it. Education and/or certifications: All items listed below will be…
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Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
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IT Director - Infrastructure and End-User Support

Garaga -
Barrie, ON

Quick apply

Job details

Permanent | Full-time
10 days ago

Qualifications

Microsoft Windows Server
Bilingual
French
Azure
Management Information Systems
English
Windows
Project management
Bachelor's
Continuous improvement
Team management
ITIL
Virtualization
IT support
Computer networking
IT
Linux
Information Technology

Full job description

Career Opportunity as IT Director - Infrastructure and End-User Support

Help align our technology initiatives with the needs of the business as IT Director - Infrastructure and End-User Support

Are you a passionate leader who loves to innovate and leave your mark? Do you have IT experience and feel inspired by the idea of mentoring a solid young team? We have the perfect challenge for you!

We're looking for a team player to join us as IT Director – Infrastructure and End-User Support. This role offers a unique opportunity to make a real impact in a fast-growing company and help shape where our organization is headed.

Reporting to the Vice-President of Finance & Administration, you will be responsible for the performance, stability, and evolution of Garaga's technology environments, as well as the effectiveness of the IT support provided to internal users. You will lead two essential teams – infrastructure and end-user support – and play a central role in bringing our IT operations to life. Along the way, you'll help align our technology initiatives with the needs of the business, so every solution moves us forward.

Employee benefits :

Deferred Profit-Sharing Plan - 4% employer contribution (DPSP);
Registered Retirement Savings Plan;
Free virtual healthcare services;
Group Insurance Plan (Medical, Paramedical, Disability and Life);
Employee & Family Assistance Program (EFAP);
Recognition of years of service;
Several activities organized by the social club (participation is always on a voluntary basis), drawings for all kinds of cultural and sports events as well as $100 credit for clothing items per year;
Well-designed integration program for new employees.

Key responsibilities of the IT Director - Infrastructure and End-User Support:

Technology infrastructure

Ensure the stability, performance, and availability of IT systems (networks, servers, storage, multi-site connectivity).
Oversee technology evolution projects (modernization, migrations, platform upgrades).
Deploy robust, scalable solutions that comply with best practices.

End-user IT support

Lead the IT support team in managing requests (tickets), system access, hardware deployment, and incident resolution.
Optimize IT service processes, including response times, documentation, and user experience.
Foster a customer-oriented service culture within the IT teams.

Team management

Engage, develop, and supervise the infrastructure and support teams.
Define roles, responsibilities, training plans, and performance measures.
Foster a culture of accountability, continuous improvement, and collaboration.

Business continuity and operational compliance

Ensure the implementation and maintenance of business continuity/disaster recovery (BC/DR) plans for critical systems.
Manage IT operational compliance, including access, backups, and technical documentation.
Coordinate the execution of internal and external IT audits within your scope.

IT governance and strategic alignment

Participate in the IT steering committee and contribute to aligning infrastructure and support with organizational objectives.
Collaborate with the other IT directors to ensure the consistency of Garaga's digital ecosystem.

Skills required for the IT Director - Infrastructure and End-User Support position:

Bachelor's degree in management information systems, information technology, or a related field.
Minimum of 10 years of IT experience, including at least 5 years in team management.
Proven experience managing complex technology infrastructures (networks, servers, multi-site).
Experience managing end-user IT support services and improving the internal customer experience.
Knowledge of Microsoft environments (AD, Windows Server, O365, Azure) and of best practices in networking, storage, and virtualization.
Knowledge of ITIL frameworks or equivalents.
Engaging leadership and a strong sense of accountability, collaboration, and continuous improvement.
Excellent skills in communication, explaining technical concepts, and documentation.
Strong command of English (written and technical) required; French considered an asset.
Regular presence at the office preferred (hybrid or on-site model).

GARAGA, THE BENEFITS OF A LARGE COMPANY. THE SUPPORT OF A TIGHT-KNIT TEAM. THE BEST OF BOTH WORLDS!

Small is Beautiful!

Allowing all the flexibility and room to manoeuvre that you are looking for. The co-presidents are young, think big, and have the means to achieve their ambitions. They are at the forefront of the market in terms of products and technology; they want to become leaders in terms of employer brand and employee experience.

Be Part of Something Big

Strength in numbers and experience! The Big Garaga Team, it's more than 1500 people in 4 plants (Barrie (ON), St-Georges (QC), Bemidji and Ponca City in the US). A Canadian family business that has been thinking big for over 40 years.

Entrepreneurship at its best! A corporate culture of generosity, respect, and recognition.

https://www.garaga.com/ca/job-offer/it-director

Garaga is an equal opportunity employer and applies an employment equity program for women, Indigenous peoples, visible minorities, and persons with disabilities. We are committed to building and maintaining a diverse workforce where everyone feels valued, respected, and included.

Diversity. Inclusivity. Collaboration. Garaga is an Equal Opportunity Employer.

Benefits:

Company events
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Work from home

Education:

Bachelor's Degree (required)

Experience:

IT support: 10 years (required)
Team management: 5 years (required)

Language:

Bilingual (preferred)

Work Location: Hybrid remote in Barrie, ON L4N 8X9

Quick apply

Refine Your Search

it support technician jobs in barrie, on

IT Director - Infrastructure and End-User Support

Network Systems Administrator

Accounting Software Implementation Specialist

Deskside Support Analyst, FoxWise

3rd Line Network Support Engineer Relocation to Bermuda

Desktop Support Technician

Network Administrator

Technical Staff

IT Student (Co-op Term)

Technical Support Supervisor - Automotive

Co-op Student, Business Technology Support

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