Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
This role is an in‑office position based at our [97 Front St - head office] location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
Our Enterprise Project Management Office (EPMO)team is seeking a Senior Business Analyst to enhance our project management capabilities by leveraging advanced business analysis techniques and technologies. This pivotal role involves not only supporting the research and implementation of project management tools but also performing core business analysis duties. You will be instrumental in analyzing and re-engineering business processes, gathering and defining detailed project requirements, and ensuring that solutions meet business needs. This position offers the opportunity to work closely with cross-functional teams to drive improvements, optimize workflows, and deliver strategic insights that influence project outcomes across the organization.
What will I be doing?
- Conduct thorough business process analyses to identify improvement opportunities.
- Translate complex project requirements into detailed functional specifications and user stories.
- Lead the mapping of project scope and the comprehensive gathering of business requirements to ensure all project objectives are clearly outlined.
- Collaborate with stakeholders to refine project scopes and deliver tailored solutions.
- Lead the development and integration of project management tools, ensuring alignment with business objectives.
- Evaluate and implement new technologies to support project management activities, enhancing efficiency and accuracy.
- Develop and maintain sophisticated reporting systems using tools such as Microsoft PowerBI.
- Analyze project data to derive actionable insights, monitor KPIs, and support decision-making processes.
- Ensure high standards of data integrity and accuracy in all project reporting.
- Facilitate effective communication channels between project teams, internal business departments, and external partners.
- Proactively identify and mitigate risks associated with projects and data analytics.
- Provide guidance and training on the use of project management tools and reporting platforms.
What Skills and Qualifications Do I Need?
- Possession of a post-secondary degree in Computer Science, Information Systems, Engineering, Business Process Improvement, or a related discipline, which supports a deep understanding of technical and operational aspects of project management – or a combination of education, training and experience deemed equivalent.
- Demonstrated years of experience as a Business Analyst with a proven track record in applying project management principles and practices. Experience in the transport, construction industry, or public sector is preferred, showcasing a strong ability to manage and improve complex business processes.
- Certified Business Analysis Professional (CBAP) or Certification of Capability in Business Analysis (CCBA) is highly valued. While not required, Project Management Professional (PMP) and relevant IT certifications are considered a significant asset.
- Advanced proficiency in project management tools such as Asana, Microsoft Project and MS Project for the Web, along with PowerBI. A strong foundation in utilizing these tools to conduct thorough data analysis, enhance project tracking, and improve reporting efficiencies.
- Demonstrated ability to analyze complex data to assess project performance, identify strengths and weaknesses, and drive informed decision-making processes.
- Exceptional communication skills, both oral and written, are essential for effectively articulating project updates, coordinating with various stakeholders, and ensuring that project information is conveyed clearly to both technical and non-technical audiences.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
[email protected] .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
