New Opportunity - Future Hiring Need
About Us
At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.
The Opportunity
We are seeking a Pricing & Sales Coordinator – Agri Vertical to support the execution and continuous improvement of our Sea Freight Agricultural Team. In this role, you will provide sales support and customer service while acting as a liaison between internal teams and external customers.
In addition, you will manage customer rate inquiries and service requirements, resolve rate-related discrepancies, and update and maintain customer quotations and internal pricing systems.
What You’ll Do
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Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints specializing in Sea Export Pricing.
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Meet with, maintain, and assist management with strong rapport with customers and ocean carrier representatives.
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Ensure business relationships and services levels are maintained with customers and vendors.
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Participate in various customer/vendor appreciation events (including meetings, luncheons, etc.) to assist in the retention of current customer base and vendor partnership.
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Assist with the negotiation of favorable pricing and other conditions (free times, validity period surcharges, handling fees credit terms, etc.) with shipping lines and/or Ocean colleagues.
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Assist with providing volume forecasts, securing allocations with carriers, monitoring rate levels and space situation for the Canadian operation.
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Assist with the development and defining of appropriate price guidelines and bid strategies, maintain and update all tariffs/customer quotations.
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Ensure accurate filing system(s) are maintained.
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Prepare various reports, Excel spreadsheets/matrix to analyze KWEC’s rates as they compare to competitors and marked activities. Audit reports as required.
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Support Sales and Operations Team and assist with effective price reviews on large and/or new opportunities.
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Keep updated on all trades and current market conditions.
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Maintain product knowledge and regularly monitor industry-pricing practices, particularly for major competitors and distributors.
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Assist the division/department manager in the effective maintenance of the companies ISO Policies.
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Comply with all safety policies, practices and procedures.
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Report all unsafe activities to Management and/or Human Resources.
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Provide back up support within department during busy periods, vacations and unexpected employee absences.
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Participate in proactive team efforts to achieve departmental and company goals.
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Model best practices and contribute to team development through the sharing of knowledge and expertise.
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Perform all other job-related duties as required by management.
What You Bring
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Formal Academic Training in related field of study from two-year college or technical school or 2 to four years related experience and/or training; or equivalent combination of education and experience – ideally in a similar position with a freight forwarder.
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Ability to write routine reports and correspondence.
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Ability to speak effectively before groups of customers or employees of the organization.
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
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Ability to create spreadsheets/matrix to interpret data.
Why Join KWE?
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Fast-paced, dynamic environment with a great team
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Opportunity for advancement
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Generous bonus program linked to company & individual success
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Competitive and equitable compensation packages
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Comprehensive group benefits
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Company paid pension program
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Accessible and inclusive work environment
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Flexible / hybrid work arrangements
If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!
KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email [email protected].
For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/
