Bracebridge, On Desktop support technician Jobs – 2 Openings This Week

AV / IT Smart Home Technician
McNair Electric Ltd. —Bracebridge, ON
- $27–$35 an hour
- Weekends as needed
- Heavy lifting
- Schematics
- Customer service
- Dental care
- Paid time off
Quick apply

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AV / IT Smart Home Technician

McNair Electric Ltd.
Bracebridge, ON

Quick apply

Job details

Permanent | Full-time
$27–$35 an hour

Qualifications

Heavy lifting
Schematics
Customer service
CCTV
English
Electrical wiring
Quality assurance
Driving
CompTIA Network+
Computer networking
Blueprint reading
Communication skills
Driving Licence

Full job description

McNair Electric is seeking an experienced and meticulous AVIT Smart Home Technician to join our dynamic team. This role is crucial for the installation, configuration, and maintenance of high-end residential systems, including sophisticated audio-video (AV), robust IT networking, and advanced smart home automation. The ideal candidate will blend strong IT networking fundamentals with expertise in modern AV integration, focusing on delivering a superior client experience.

Core Responsibilities System Deployment & Configuration

Install, configure, and commission residential AV systems, encompassing dedicated home theaters, distributed audio/video solutions, and outdoor entertainment areas.
Specialized focus on installing, programming, and commissioning Lutron control systems, including lighting (e.g., RadioRA 3, HomeWorks) and automated motorized shades.
Deploy and configure high-performance residential IT networks (routers, switches, WAPs), ensuring reliable connectivity for all smart home devices.
Integrate and program core smart home automation platforms (e.g., Control4, Crestron, Savant).
Execute professional-grade structured cabling, wire management, and equipment rack construction.
Install and integrate various sub-systems, such as security cameras (CCTV), access control, and HVAC integration.

Service & Troubleshooting

Diagnose and efficiently resolve technical issues across hardware, software, and network components, providing both on-site and remote support.
Conduct routine system updates, maintenance, and comprehensive testing to ensure optimal performance (including shade alignment and keypad configuration updates).
Perform thorough post-installation quality assurance checks.

Client Experience & Documentation

Provide exceptional customer service and maintain a professional demeanor while working in high-end private residences.
Thoroughly educate clients on the operation of their new systems, including using lighting scenes and shade controls.
Maintain precise project documentation, including IP logs, wiring schematics, and daily progress reports.

Required Skills & Qualifications

Experience: 2+ years of verified experience in AV installation, IT networking, or smart home automation.
Lutron/Shade Expertise: Proven, hands-on experience with wiring, installation, and programming of automated lighting and motorized window treatments (specifically Lutron products).
Networking: Strong foundational knowledge of IP networks, including subnetting, VLANs, and robust Wi-Fi deployment strategies.
Technical Cabling Proficiency: Skilled in terminating various low-voltage cables (Cat6, Coax, speaker wire, fiber optics).
Tools & Safety: Proficiency and safety in using both hand and power tools.
Professional Attributes: Excellent problem-solving capabilities, strong written and verbal communication skills, and a high degree of discretion.
Prerequisites: Valid driver’s license, a clean driving record, and the ability to pass a mandatory background check.

Preferred Skills

Industry Certifications: Lutron Certifications (e.g., Shading Solutions, RadioRA, HomeWorks), CEDIA certifications (e.g., Cabling & Infrastructure Technician), or IT certifications (e.g., CompTIA Network+).
Platform Experience: Direct programming or installation experience with Control4, Crestron, Savant, or Ubiquiti.
Reading Schematics: Ability to accurately read and interpret architectural blueprints and complex wiring diagrams.

Working Conditions & Physical Demands

Ability to lift and safely carry equipment up to [e.g., 50 lbs].
Comfortable working in varying conditions, including on ladders, in attics, and in crawl spaces (especially for high-bay lighting and shade mounting).
Required flexibility for occasional evening or weekend work based on project demands.

Job Types: Full-time, Permanent

Pay: $27.00-$35.00 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Vision care

Application question(s):

Valid driver's license, with a clean driving record

Experience:

AVIT : 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

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AV / IT Smart Home Technician

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