Brampton, On Client services occupations Jobs – 129 Openings This Week

Bilingual Service Administrator (English/French)
Diploma Healthcare Group —Mississauga, ON
- $48,000–$60,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
8d
Account Specialist
The Grandmothers Touch —Mississauga, ON
- $45,000–$50,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Program Manager - Bilingual (English & French)
Unisync Group Limited —Mississauga, ON
- $70,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Customer Account Coordinator
XTL Transport, Logistics, Distribution —Brampton, ON
- Full-time
- Bilingual
- Customer service
- Communication skills
Quick apply
Inside Sales & Support
Rimex Supply Ltd. —Milton, ON
- Immediate opening
- Sales
- No university degree
- Organizational skills
- Dental care
- Employee assistance program
Quick apply
Inside Sales Rep (Bicycle)
Live to Play Sports Group Inc —Etobicoke, ON
- $42,800–$55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Work from home
Quick apply
Customer Account Coordinator
XTL Transport, Logistics, Distribution —Etobicoke, ON
- Full-time
- Bilingual
- Customer service
- Communication skills
Quick apply
Customer Service Representative (Industrial Bearings) - Oakville, Ontario
Schaeffler Group —Oakville, ON
- $60,000–$80,000 a year
- Full-time
- Bilingual
- Sales
- Engineering
- Profit sharing
- Dental care
Junior Account Manager
Mindscope Staffing Software —York, ON
- $70,000 a year
- 8 hour shift
- Bilingual
- Recruiting
- Paid time off
- Work from home
Quick apply
Client Account Manager
Premium Retail Services —Mississauga, ON
- $70,000–$80,000 a year
- Weekends as needed
- CRM software
- Microsoft Excel
- Sales
Quick apply
Front Desk/Customer Service Representative
Career1 Inc —Etobicoke, ON
- $19–$20 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
1d
Customer Service Representative (Bilingual)
Lactalis Canada —Mississauga, ON
- From $62,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Microsoft Office
- Tuition reimbursement
Quick apply
Senior Customer Service Representative - Fastfrate Group (Woodbridge)
Challenger Motor Freight Inc —Vaughan, ON
- $43,000–$53,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
Sr. Customer Care Specialist
Canadian Hospital Specialties Ltd. —Oakville, ON
- $40,000–$45,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
8d
Order Management & Customer Service Representative
Best Access Doors —Mississauga, ON
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- ERP systems
Quick apply
2d
Sales Support Specialist
ARC Document Solutions —Etobicoke, ON
- $25 an hour
- 8 hour shift
- Sales
- Customer service
- Analysis skills
Quick apply
3d
Bilingual Customer Care Representative, (French and English)
Beyond Bilingual Inc. —Mississauga, ON
- Up to $65,000 a year
- Full-time
- Bilingual
- CRM software
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
Bilingual Customer Care Representative, (French and English)
Beyond Bilingual Inc. —Mississauga, ON
- Up to $65,000 a year
- Full-time
- Bilingual
- CRM software
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
Customer Service Representative
Tristar Coatings Ltd —Brampton, ON
- $40,000–$42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Dental care
- Life insurance
Quick apply
Support Specialist
Distributors India Worldwide —Brampton, ON
- $22.40–$26.40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Flexible schedule
Quick apply
9d

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Bilingual Service Administrator (English/French)

Diploma Healthcare Group
Mississauga, ON

Quick apply

Job details

Permanent | Full-time
$48,000–$60,000 a year
8 days ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
English
Microsoft Office
Administrative experience
High school diploma or GED
Analysis skills
Organizational skills
SharePoint
Customer support
College diploma
Communication skills

Full job description

The Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland

Somagen Diagnostics Inc. was founded +30 years ago in Edmonton and has grown steadily to become Canada’s largest independent provider of medical diagnostic technology to laboratories, hospitals and clinics. Somagen is the exclusive Canadian distributor for many of the world’s most respected diagnostic product suppliers such as Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has consistently achieved sustained growth even through challenging economic times.

Vantage Endoscopy and AMT Surgical are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI Suite, GI Clinics and Hospital Operating Rooms across Canada.

The Service Administrator is a vital member of the Technical Services team. This role is responsible for coordinating and managing service requests, work orders, and field activities for Somagen Diagnostics, AMT Surgical, and Vantage Endoscopy.

Fluent in both English and French, the Service Administrator acts as a central point of contact for internal teams and external customers, ensuring timely and accurate processing of service requests, equipment returns, and preventative maintenance schedules. The role involves creating and managing service documentation, dispatching field representatives, issuing RMAs, preparing quotes, and maintaining compliance with vendor bulletins.

Success in this position requires exceptional organizational skills, attention to detail, and the ability to prioritize multiple urgent tasks in a fast-paced environment. The ideal candidate is customer-focused, analytical, and adept at multitasking, with strong communication skills in both official languages. Experience with Microsoft Office, ERP/order entry systems, and a background in service or customer support are assets.

The Service Administrator plays a central role in delivering outstanding service and operational support, ensuring a seamless experience for both internal teams and external customers. This position directly contributes to the organization’s reputation for quality and service excellence.

What you’ll do:
This role is responsible for a variety of functions that include but are not limited to:

Receive, document, prioritize, and resolve service requests from internal teams and external customers, ensuring prompt and effective action.
Create and manage Service Work Orders for incoming loaners, demo devices, new equipment inspections, and medical device repairs or preventive maintenance.
Assign and schedule service calls for Field Service Representatives (FSRs), support weekly planning to ensure timely completion of field activities.
Issue Return Material Authorizations (RMAs) for customer equipment requiring service.
Respond professionally to customer inquiries via phone and email, providing clear and timely information.
Review, close, and invoice Service Work Orders, maintaining accurate records throughout the process.
Coordinate with the Service Centre team to issue Picking Slips for equipment ready for customer return.
Allocate and track service loaners, ensuring availability and proper documentation.
Create, update, and maintain preventative maintenance schedules for all active Service Agreements.
Prioritize and dispatch FSRs or Application Specialists, opening cases, allocating resources, and defining service timelines according to established procedures.
Facilitate compliance reporting for Vendor Service Bulletins, ensuring all documentation is completed accurately and on time.
Prepare and deliver service quotes to internal stakeholders and external customers.
Proactively follow up with customers after service completion to ensure satisfaction and communicate next steps.
Support FSRs with parts ordering, transfers, and logistics as needed.
Complete all required internal reports with accuracy and timeliness.
Manage and maintain the service records database.
Perform other duties as assigned by your supervisor.

Requirements:
The successful individual will possess the following skills and qualifications:

Administrative certification or College Diploma; experience in customer service or technical service is preferred.
2–3 years of experience in a Service Centre or customer service role is an asset.
Bilingual proficiency in English and French, with excellent verbal and written communication skills.
Exceptional attention to detail; highly organized and able to prioritize multiple urgent requests in a fast-paced environment.
Strong analytical and problem-solving abilities.
Demonstrated customer service orientation.
Ability to work independently and collaboratively within a team.
Positive attitude and resilience under pressure.
Proven ability to multitask and adapt in a dynamic environment

Preferred Skills & Certifications

Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook) is required.
Experience with ERP/order entry systems such as Spire, Microsoft AX, and SharePoint is preferred.
Mechanical, electronic, or scientific knowledge is considered an asset.

What’s in it for you:

Diverse and dynamic teams with challenging and exciting work
An opportunity to have a real impact on our business.
A great range of social activities
Employee referral program
And so much more!!

Hours and Locations:

Flexible 7.5-hour shift within office hours 8:00 AM – 5:00 PM.
Mississauga (Meadowvale area)
During onboarding and training, you will be required to work onsite five days per week; following this period, the role will transition to a hybrid schedule with three days per week in the office.

Health & Safety Responsibilities: The successful candidate is expected to support and comply with all workplace health and safety requirements, including:

Maintaining safe systems of work for manual handling, vehicle movements, storage, and equipment use (if applicable).
Reporting incidents, near misses, and unsafe conditions and assisting with investigations.
Follow site rules, safe working procedures, and use PPE as required.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check and references.

This job posting is an existing vacancy

We rely on people, not algorithms. Our recruiters personally review every application no AI screening is used at any stage.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) 2005, should you require any accommodation during the recruitment process, please indicate this on your application and we will gladly work with you to meet your accessibility needs.

If you are interested in working for a progressive and dynamic company with solid growth potential, in a field that has a direct impact on the lives of our employees, hospital staff and patients, we would like to hear from you on how you can contribute and grow with us!

Pay: $48,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Education:

Secondary School (required)

Experience:

Service Work Orders : 2 years (required)
Customer service: 2 years (required)
Service Centre: 3 years (required)

Language:

French (required)

Work Location: Hybrid remote in Mississauga, ON L5N 5S2

Quick apply

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