Brampton, On Help desk specialist Jobs – 6 Openings This Week

IT Help Desk Specialist
PLASP Child Care Services —Mississauga, ON
- $49,913–$58,083 a year
- Hybrid work
- Analysis skills
- In-person
- Communication skills
Technical Specialist
miAlert Health Care —Brampton, ON
- $25–$30 an hour
- 8 hour shift
- Analysis skills
- In-person
- Communication skills
- Dental care
- Vision care
Quick apply
3d
IT Deskside Support Analyst
Gate Group —Mississauga, ON
- English
- Windows
- In-person
5d
Sr. IT Operations Specialist (6-month contract)
Nestlé Purina —Mississauga, ON
- $90,000–$95,000 a year
- Full-time
- Computer Science
- Customer service
- Maintenance
10d
PC Tech Support Specialist ( AR 8/2011)
Karcher North America Incorporated —Mississauga, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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IT Help Desk Specialist

PLASP Child Care Services -
Mississauga, ON

Apply Now

Job details

$49,913–$58,083 a year

Qualifications

TCP
Operating systems
Analysis skills
Incident response
Task prioritization
Azure AD
Ticket management systems
Customer service orientation
IP networking
Customer support
Cybersecurity
Communication skills
Intune
Time management
Help desk
Identity & access management

Full job description

IT HELP DESK SPECIALIST

PLASP Child Care Services is a charitable organization operating on a not-for-profit basis, providing high quality early learning and child care, for children up to 12 years of age. PLASP operates programs in more than 240 schools providing before and after school care. PLASP also operates 38 full-day early learning and child care centres and 6 EarlyON locations for children from 0 – 6 years.

PLASP is committed to hiring, training, and fairly compensating staff. All Ontarians have the right to equal treatment with respect to employment without discrimination or harassment. We believe that everyone has worth and value, and that all staff are entitled to be respected, supported, and treated fairly by their co-workers and supervisors.

Reporting to the Manager IT Systems, the IT Help Desk Specialist will provide technical support, deliver efficient resolution of IT issues while maintaining strong customer service and alignment with modern cloud, security, and compliance standards.

THE POSITION INVOLVES…

Log, categorize, and manage tickets using ITSM tools (familiarity with any ticketing system required)
Support and troubleshoot Microsoft operating systems and products, business applications, remote access solutions (RDS and cloud platforms), and endpoint management tools Microsoft Intune
Troubleshoot hardware, software, and network issues; escalate issues when required with appropriate documentation and supporting details
Support employee onboarding and offboarding, including device and account setup, and the management of user accounts, password resets, MFA, and access provisioning within Microsoft Entra ID /Azure AD
Follow organizational cybersecurity policies and procedures, maintaining endpoint security posture through antivirus compliance, patch awareness, and Report security risks or suspicious activity and escalate when necessary
Support MFA and identity verification processes, and assist with basic security incident response for phishing reports and compromised accounts
Support management of security certificates, including deployment, renewal tracking, and basic troubleshooting
Participates in PLASP meetings as requested by the Manager of IT and/or Director of IT, and meets regularly with the immediate supervisor as well as internal and external stakeholders as required
Performs other duties as assigned by the Manager of IT and/or Director of IT

THE PREFERRED CANDIDATE WILL HAVE…

Diploma in IT or related field
1-2 years of experience in IT or related field
Strong interpersonal, communication, and customer service skills
Working knowledge of Microsoft operating systems, Microsoft 365, and business applications
Basic understanding of cloud platforms, networking fundamentals (TCP/IP, Wi-Fi troubleshooting), and system security
Familiarity with endpoint management tools (e.g., Microsoft Intune) and ticketing systems
Excellent time management, organizational, and task prioritization abilities
Strong analytical and problem-solving skills
Experience working with volunteers and students an asset

PLASP OFFERS…

A positive and supportive working environment
Growth and learning opportunities
Hybrid work model that embraces both on-site and remote work to support each team’s core priorities
Target Salary Range (Based on experience and qualifications): $49,913 – $58,083
An opportunity to make a difference in the lives of children

HOW TO APPLY…

To apply for this exciting opportunity, please visit Careers - PLASP. PLASP invites all applicants to submit their resume and cover letter for consideration no later than September 13, 2026.

PLASP Child Care Services is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will work with applicants requesting accommodation at any stage of the hiring process.

This posting is for an existing vacancy at PLASP Child Care Services.

Please visit www.plasp.com for more employment information.

#PCSIND

Apply Now

Refine Your Search

help desk specialist jobs in brampton, on

IT Help Desk Specialist

Technical Specialist

IT Deskside Support Analyst

Sr. IT Operations Specialist (6-month contract)

PC Tech Support Specialist ( AR 8/2011)

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