Position Title: Human Resources Generalist
Position Type: Full-time, on-site
Position Location: 145 East Drive, Brampton
Requisition ID: 2199
Who We Are
Sofina Foods Inc. is a privately held, Canadian-based leader in food manufacturing, headquartered in Markham, Ontario. Founded in 1995, the company has grown into a global enterprise with over 18,000 employees across Canada, the United Kingdom, Ireland, Germany, and France. In Canada, Sofina produces a diverse portfolio of pork, beef, turkey, chicken, and seafood products under well-known brands including Lilydale®, Mastro®, San Daniele®, Janes®, Exceldor®, Butterball®, Saha®, Grannys®, Cuddy®, and Fletcher's®.
Guided by our Core Values of Integrity, Respect, and Accountability, Sofina's vision is to be the most successful food company in the world. The company pursues that vision through four Guiding Principles: Entrepreneurial Spirit, Family Values in Business, a Disciplined Approach, and Social Responsibility.
What Does It Mean to Be a Sofina Builder
At Sofina, we call our people Builders, which reflects a shared belief that every role, at every level, contributes to moving the company forward, and it is grounded in our Blueprint, the framework that unites our Vision, Mission, Core Values, and Guiding Principles.
Being a Builder means taking ownership, acting with integrity, and believing there is always a better way. It also means giving back. Through the Sofina Foundation, our employees and partners come together to support programs that champion children and strengthen the communities where we live and work. Wherever you sit in the organisation, the Blueprint connects you to a common purpose and a shared standard of excellence.
Role Overview
Reporting to the Senior Manager, Human Resources, the Human Resources Generalist plays a critical role in supporting plant operations by partnering with employees, supervisors, and leadership to deliver HR programs and initiatives that align with Company objectives. Supporting both salaried and unionized hourly employees, the Human Resources Generalist serves as a trusted advisor on a broad range of human resources and labour relations matters, including employee relations, attendance management, workplace investigations, disability and accommodation support, and the interpretation and administration of the Collective Agreement.
The role collaborates closely with operational leaders and union representatives by maintaining a strong presence on the plant floor. The role helps proactively build relationships, coach leaders, supports employee engagement, and helps to foster a positive, respectful, and productive workplace.
Key Responsibilities
- Responsible for end-to-end support of assigned client groups, comprised of hourly and Operations leadership.
- Sound understanding of the Collective Agreement. Participates in grievance meetings, fact gathering, settlement discussions, and preparation of grievance responses and resolutions. Partners with operational leadership to proactively identity and address employee relations concerns while maintaining productive union relationships.
- Conducts and supports workplace investigations involving harassment, discrimination, violence, policy violations, attendance concerns, misconduct, safety incidents, and collective agreement disputes. Prepares investigation documentation, findings summaries, recommendations, and management communications.
- Provides day-to-day coaching and guidance to supervisors and managers regarding employee relations matters, performance management, corrective action, attendance, accommodation, and collective agreement administration.
- Administers the Attendance Management Programs to ensure consistent application and timely response.
- Analyzes HR metrics and trends to identify risks, opportunities, and recommendations that support operational effectiveness and employee engagement.
- Coordinates and supports H&S and operational leaders on non-occupational, disability or medical leaves including regular follow-up to the employee and providing updates to supervisors of return to work. Ensures compliance with human rights, employment standards, privacy obligations, and company policies.
- Maintains a presence on the plant floor to engage and connect with employees across various shifts.
- Organize training sessions and employee engagement activities as required.
- Act as liaison for employee benefits, payroll inquiries and preparation of job reference letters, ensuring timely follow up.
- Assists with HR audits, employee record keeping and timely reporting within the HRIS systems.
- Identify, prepare and deliver training/communications to supervisors and management on various topics.
- Supports the operation by reporting on location based KPIs.
- Provide support to the plant recruitment, retention and engagement activities, both hourly and salary.
- Provide administrative support as required.
Key Knowledge and Experience
- Diploma or Certificate in Human Resource Management or equivalent experience in Human Resources, holding a CHRP designation a strong asset
- Minimum 3–5 years progressive Human Resources experience, including experience in a unionized manufacturing environment.
- Excellent communication, conflict resolution and analytical skills.
- Strong skills in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and Kronos.
- Strong organizational skills – ability to prioritize, plan and execute;
- Entrepreneurial spirit – ability to take ownership of assigned client groups.
- Self-motivated, strong hands-on work ethic..
- Hiring Range: CAD $56,523 to $75,458
- Bonus: This position is eligible for a bonus up to 7% of base salary subject to the plan terms and conditions.
- Please note that the expected hiring range provided is derived from a group of like roles within Sofina. The final offer amount for this role will be dependent on geographical region, applicable experience, skillset of the candidate and internal equity.
- This position is currently an active vacancy.
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Sofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.
