brampton, on vendor management rogers Jobs – 7 Openings This Week

Bilingual Customer Service Representative
DCI Group of Companies - Discover Communications —Brampton, ON
- $35,000–$40,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
12d
Associate, Sponsorship Events & Client Experiences, Canada
Royal Bank of Canada —Toronto, ON
- $80,000–$115,000 a year
- Full-time
- Marketing
- Microsoft Office
- Project management
Hawker | Seasonal Part-Time | Rogers Stadium
Oak View Group —Toronto, ON
- $17.60 an hour
- Part-time
- ServSafe
- Basic math
- Cashiering
Field Marketing Manager (Maternity Leave Contract – 1 Year)
Canadian Tennis Association —North York, ON
- $70,000–$85,000 a year
- Contract
- Marketing
- Project management
- Bachelor's
Quick apply
Sanitation Supervisor
Gate Gourmet —Mississauga, ON
- Full-time
- Supervising experience
- Bachelor's
- Leadership
- Dental care
- Employee assistance program
IT ERP Business Analyst
Flynn Group of Companies —Mississauga, ON
- $85,000–$110,000 a year
- Full-time
- Oracle
- PMP
- Inventory management
- Dental care
- Employee assistance program
Quick apply

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Real Estate Team Administrator
Grace & Co - RE/MAX Hallmark Realty —Toronto, ON
A valid OREA license is a plus but not required. Ontario driver's license (required). OREA real estate license (preferred).
$75,000–$90,000 a year
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Bodyshop Assistant Manager
ProColor Collision Brampton —Brampton, ON
Proven experience in automotive or collision repair management. Knowledge of estimating systems and repair processes. Competitive salary based on experience.
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Senior Manager, Operations
Wirelessdna —Toronto, ON
Support the development and ongoing management of the landlord-facing SharePoint portal for certificate of insurance retrieval.
$100,000–$110,000 a year
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Retail Management - Manager, Operations
Wirelessdna —Toronto, ON
Lead and coordinate store renovations, kiosk upgrades, and new store openings in collaboration with internal teams and vendors.
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vendor management rogers jobs near brampton, on

Bilingual Customer Service Representative

DCI Group of Companies - Discover Communications
Brampton, ON

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Job details

Full-time
$35,000–$40,000 a year
12 days ago

Qualifications

Bilingual
French
Customer service
Post-secondary education
English
High school diploma or GED
Computer skills

Full job description

CUSTOMER SERVICE REPRESENTATIVE

Position Title: Bilingual Customer Service Representative (RPP) – In House

Main Office Location: 30 Victoria Crescent, Brampton On

Company: Discover Communications Inc.

Department: RogersDirect Fee for Fulfillment (FFF) & Rogers Preferred Program (RPP)

Description:

Are you someone who goes above and beyond to wow your customers? Do you thrive in a fast-paced, performance driven environment?

Discover Communications Inc. a primary business vendor for Rogers Communications Canada Inc. is looking for someone like you to fill a Customer Service Representative role.

Your objective will be to support new and/or our existing customer base within the full scope of our presence across regions. This will also include supporting all assigned Corporate Fulfillment accounts with the Rogers sales/service teams with respect to RogersDirect and the processing & execution of orders in association with Rogers Communications Canada Inc.

Responsibilities:

Provide superior customer service by identifying and assessing customers’ needs to achieve customer satisfaction
Responsible for “same day” shipping duties when required
Build, manage and maintain positive business relationships through open and interactive communication
Embrace change in a fast-paced, performance driven team environment
Offer technical support to customers
Coordinate with appropriate teams the timely resolution of all customer issues
Process customer orders accurately based on specifications and terms (e.g. Enterprise or Government accounts) within a timely manner
Provide post-sales support
Deal with conflict resolution with emphasis on customer retention
As required from time to time, assist with onsite device deployment activities
Back office administrative tasks; including scheduling, record keeping, review and analyse order agreements, audit program offerings and transactions for accuracy

Ability to:
- Learn the various MDM (Mobile Device Management) solutions
- Provide customers with data transfer solutions and the associated support
- Understand the array of wireless products available to better support our customer as required
- Understand and speak fluid English and French Language
Perform other job related duties as assigned or required

Minimum Qualifications:

Completed high school diploma or higher
Minimum 3 years customer service experience
Available to work on a flexible schedule; days and evenings to meet customer demand
Excellent active listening and communications skills in Bilingual of English & French
Passionate about providing world class customer service
Strong problem solving skills and ability to deal with customers tactfully and effectively in a fast paced environment
Highly organized, ability to multitask and prioritize to optimize results
Ability to work both independently and within a team environment
Strong computer skills (Windows and internet navigation) and comfort working with wireless devices
Punctual and committed to work schedules

Preferred Qualifications:

Experience in a telecommunication role
Bilingual (English & French) is mandatory
Post-secondary diploma/degree an asset

Schedule/Terms of Employment: Permanent Full Time

Travel Requirements: Minimal

Posting Category/Function: Contact Call Centre & Customer Service

Quick apply

Refine Your Search

vendor management rogers jobs in brampton, on

Bilingual Customer Service Representative

Associate, Sponsorship Events & Client Experiences, Canada

Hawker | Seasonal Part-Time | Rogers Stadium

Field Marketing Manager (Maternity Leave Contract – 1 Year)

Sanitation Supervisor

IT ERP Business Analyst

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