Department: Programs & Services
Contract Type: Contract, Seasonal
Work Location: Milton, ON, L9E 0C6
CH Site: All CH Parks
Vacancy Status: Current Opening
Posting Start Date: September 1, 2026
Posting End Date: January 22, 2027
The primary responsibilities of this position include:
- Provide day-to-day leadership and oversight for the Events and Experience team, actively participating in guest service delivery. Responsible for training, scheduling, and performance management.
- Serve as a role model and mentor, guiding Events and Experience Facilitators through pre-season preparation and on-the-job development. Foster a culture of accountability and continuous improvement.
- Support with tasks related to the sale and booking of wedding/corporate event packages and special events.
- Attend site visits for weddings, corporate & film shoots, and sales
- Assist with administration required for events (quotes, communications to internal/external clients, customer service)
- Support with gathering/preparing event planning documents (permits, insurance, public health, Standard Operating Procedures)
- Identify and implement creative solutions to guest challenges.
- Assist with onsite event logistics including material coordination, health and safety, etc
- Support with setup, takedown and operation of special events and functions
- Support event facilitators with event inventory including the storage and care of event supplies and equipment
- Support with managing event budgets including expenses and revenues
- Ensure Events and Experience Facilitators deliver professional, friendly, and knowledgeable service, enhancing the guest experience. Promote awareness of park events, policies, and procedures to enrich guest interactions.
- Collaborate with all departments to assist guests with inquiries, resolve concerns, and streamline operations. Help manage lineups, alleviate bottlenecks, and address complex challenges efficiently.
- Work in accordance with the Conservation Halton’s Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals
- Other duties as assigned
- Minimum of 3 years’ experience in parks, resorts, or similar outdoor recreational settings.
- Demonstrated success in leading customer service teams, with a focus on coaching, performance management, and team development.
- Ability to provide direction and leadership to team and work with internal/external stakeholders (vendors, businesses, and organizations)
- Capable of handling challenging situations in a fast-paced environment calmly and professionally, maintaining a guest-first approach.
- Skilled at managing multiple priorities in a dynamic, outdoor setting while maintaining high service standards.
- Strong attention to detail, with effective time management and organizational skills
- Strong communication skills with a focus on customer service excellence
- Demonstrated ability to be flexible and adaptable
- Experience with event planning logistics, including pre-planning, day of, and post planning is an asset
- Experience in recreation and leisure services with a focus on events management/planning is an asset
- Proficiency with MS Office applications (Word, Excel, Outlook, PowerPoint, SharePoint) and ability to learn new systems
- Able to work outdoors in all weather conditions, on varied terrain.
- Able to lift up to 40 pounds, stand, and walk for long periods of time
- A valid Ontario Drivers Licence, minimum Class “G”, with a satisfactory Driver’s Abstract is required. *Abstract completed by Conservation Halton.
- Successful candidates are required to provide a Vulnerable Sector Check (VSS), to verify the absence of a criminal record for which a pardon has not been granted (if over 18 years old). *Cost covered by Conservation Halton up to $30.00.
- Standard First Aid & CPR an asset
- CH parks are not accessible by public transit; candidates should ensure they have reliable transportation.
- Ability to work during peak operational times including weekends, holidays, and some evenings. Ability to work flexible shifts with varying hours, depending on visitation levels.
- This role will be required to be available at times outside of regularly scheduled work hours and may include evening and weekend work to attend meetings, events and/or be available to respond to inquiries and other communication via email or phone calls.
- Starting at $24.97 per hour
- Part time and full-time hours available; hours may vary depending on availability
- The position’s expected start date is September 21, 2026
- Gain valuable job-related experience and skills working in a Conservation Area
- Free access to Conservation Halton and Conservation Ontario parks
- Season pass to Glen Eden
- Discounts on Conservation Halton/Glen Eden services, food, and merchandise
- Option to enroll in the OMERS defined benefit pension plan, with generous employer-matching.
- You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
- You will work with a creative, talented and solutions-focused team
- You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
Diversity and Inclusion – We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.
Learning and Innovation – We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.
Person-Centered Service – We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.
Collaboration – We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.
Sustainability – We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.
Integrity – We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.
Resilience – We are positive and proud of our ability to quickly and effectively respond to change.
Please visit the link to apply online and have your resume ready to complete your application: Click to apply
We thank all applicants for their interest however only those selected for an interview will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To discuss accommodations, please contact [email protected].
Pursuant to the Municipal Freedom of Information and Protection of Privacy Act, personal information provided through the recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act R.S.O. 1990, c. C.27, s. 18 (1), as amended, for the purpose of determining eligibility for employment and volunteer positions with Conservation Halton. Personal information is collected and managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
Questions about the collection of information can be directed to the Freedom of Information Coordinator, Office of the President & CEO, 2596 Britannia Road West, Burlington, Ontario, L7P 0G3, 905-336-1158 ext. 2236, [email protected].
