Brantford, On Guest services Jobs – 76 Openings This Week

Guest Services Representative
Comfort Inn Brantford —Brantford, ON
- $18.46 an hour
- Part-time
- Hotel
- High school diploma or GED
- Phone etiquette
Quick apply
Medical Aesthetician
Blush Medical Aesthetics —Brantford, ON
- $20–$25 an hour
- Part-time
- Sales
- Customer service
- Sanitation
- Store discount
- Flexible schedule
Quick apply
Hostess/Host - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $17 an hour
- Temporary
- Serving
- Hospitality
- Customer service
- Store discount
Quick apply
Assistant Manager
Montana's —Brantford, ON
- $50,000–$60,000 a year
- Full-time
- Sales
- Bachelor's
- Food service
Quick apply
Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- $15 an hour
- Weekends as needed
- Microsoft Word
- Serving
- Bar
- Store discount
Quick apply
Seasonal Server (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- From $15 an hour
- Temporary
- Serving
- Customer service
- Hotel
- Store discount
Quick apply
Housekeeper/Room Attendant
Killarney Mountain Lodge —Ontario
- $17.60 an hour
- Full-time
- Hospitality
- Hotel
- High school diploma or GED
Quick apply
Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- From $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Store discount
Quick apply
Server
Montour-Huff Holdings/ UMAMI —Caledonia, ON
- $17.60–$19.00 an hour
- Part-time
- Serving
- Customer service
- Food service
Quick apply
Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
Server
Killarney Mountain Lodge —Ontario
- From $17.60 an hour
- Temporary
- Serving
- Bar
- Customer service
- Wellness program
Quick apply
3d
Sommelier / Wine Director
TALENT INC. Recruitment —Ontario
- $80,000–$120,000 a year
- Full-time
- Serving
- Hospitality
- Customer service
Quick apply
8d
Team Member
Firehouse Subs Brantford —Brantford, ON
- From $17.60 an hour
- Part-time
- Sales
- Customer service
- Basic math
- Store discount
Quick apply
Team Member
Tim Hortons —Brantford, ON
- $17.60 an hour
- 12 hour shift
- In-person
- Dental care
- Flexible schedule
Quick apply
Restaurant Server
Symposium Cafe Restaurant & Lounge - Brantford —Brantford, ON
- $17.60 an hour
- Part-time
- Serving
- Bar
- Sanitation
Quick apply
Crew Member
Tahini's Restaurants —Brantford, ON
- $17.60–$18.00 an hour
- Part-time
- Serving
- Customer service
- English
- Store discount
Quick apply
5d
Cashier / Kitchen Help
81 Kitchen —Brantford, ON
- From $17.60 an hour
- Part-time
- Sales
- Customer service
- Basic math
Quick apply
4d
Dispensary Sales Associate (P/T)
True North Construction Company —Brantford, ON
- $17.70–$18.50 an hour
- 8 hour shift
- Sales
- Customer service
- Basic math
- Profit sharing
Quick apply
3d
Server/Bartender
Shoeless Joe's Sports Grill —Brantford, ON
- From $17.60 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Store discount
Quick apply
Customer Service Representative
Funvilla —Ancaster, ON
- $17.60–$18.60 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
5d

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Guest Services Representative

Comfort Inn Brantford -
Brantford, ON

Quick apply

Job details

Part-time
$18.46 an hour

Qualifications

High school diploma or GED
Phone etiquette

Full job description

The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

Major Duties and Responsibilities

Registers guests and assigns rooms, accommodating special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Files room keys.
Knows how to use front office equipment.
Processes guest check-outs.
Posts and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.
Reads and initials the pass-on log and bulletin board daily, and is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Coordinates guestroom maintenance work with the engineering and maintenance division.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Duties associated with Guest Service Representative’s position including but not limited to the above.

Minimum Qualifications and Skills

High school graduate or equivalent.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must be available for various shifts, weekdays and weekends.
Excellent organizational, written and oral communication.
Proficient/familiarity with Opera would be an asset.
Night Audit experience is an asset.

Mental Effort

Mental and visual concentration during computer work daily, for accuracy in data entry and editing.
Mental effort required in multi-tasking and handling interruptions that require refocusing.
Listening and mental attentiveness in fulfilling manager's requirements and accommodating guests

Physical Effort

Standing at a computer for long periods of time.

Working Conditions

Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
Frequent handling of queries and calls from guests, potential guests, and other departments.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

Quick apply

Refine Your Search

guest services jobs in brantford, on

Guest Services Representative

Medical Aesthetician

Hostess/Host - Relocate to Waterton, Alberta (Seasonal)

Assistant Manager

Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB

Seasonal Server (Lakeside Chophouse) Relocate to Waterton, AB

Housekeeper/Room Attendant

Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB

Server

Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB

Server

Sommelier / Wine Director

Team Member

Team Member

Restaurant Server

Crew Member

Cashier / Kitchen Help

Dispensary Sales Associate (P/T)

Server/Bartender

Customer Service Representative

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