Brantford On Scheduler Jobs – 3 Openings This Week

Client Service Associate (CSA) - Planning & Scheduling - Full-time
VON Canada (Ontario) —Brantford, ON
- $19.61–$20.84 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- No university degree
- Designated paid holidays
- Dental care
2d
Office Administrative Assistant
General Seed Company —Alberton, ON
- From $25 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Designated paid holidays
Quick apply

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Guest Service Agent / Night Auditor - 1031
Holiday Inn Express —Brantford, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$17.60–$17.80 an hour
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Dental Receptionist
Bisson Dentistry —Guelph, ON
Handle billing inquiries, process payments, and assist with insurance claims using Epic or comparable systems.
$21–$28 an hour
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Workshop & Administrative Assistant / Field Hand
Stargate Services Inc. —Newmarket, ON
Driving Requirements: Reliable transportation and a valid G license with a clean driving record are required. Field Operations: Assist with field activities by…
$20–$25 an hour
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9d
Scheduling Coordinator (Home Care)
Carefirst Seniors & Community Services Association —Toronto, ON
Communicate and answer enquiries from clients and/or their families, home care workers, and partner organizations. Collect and verify worker timesheets.
$38,000–$43,000 a year
Quick apply

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Client Service Associate (CSA) - Planning & Scheduling - Full-time

VON Canada (Ontario) -
Brantford, ON

Apply Now

Job details

Full-time
$19.61–$20.84 an hour
2 days ago

Qualifications

Microsoft Outlook
Customer appointment booking
Call center experience
High school diploma or GED
Schedule management
Database management
Client services
Customer service orientation
College diploma
Personal Protective Equipment (PPE)
Client interaction
Team coordination
Healthcare experience

Full job description

Requisition Details:

Employment Status: Regular, Full time (1.0 FTE)
Program Name: eHomecare
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Evenings, Nights, Weekends
On-Call: No
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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Client Service Associate (CSA) - Planning & Scheduling - Full-time

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