Big Brothers Big Sisters of South Shore is a volunteer organization that provides Mentoring programs for children and youth in school and communities throughout the South Shore. We believe every young person should have the opportunity to reach their full potential through mentoring relationships with a caring adult.
The Mentoring Coordinator will report directly to the Executive Director. This individual will be responsible for supporting mentoring programs by establishing and maintaining strong internal and external relationships and ensuring sound and innovative program practices. These duties will be consistent with the Organizational and Delivery Standards as set by Big Brothers Big Sisters of Canada in conjunction with local policies.
The successful candidate will also participate in community engagement activities and assist or lead events that help with increasing agency visibility and fundraising in the community.
QUALIFICATIONS/REQUIREMENTS:
- Post secondary school diploma must be social service based;
- Experience in working with programs or services designed for the social needs of
individuals.
- Experience working with children and youth facing adversity;
- Experience and strong knowledge of databases and all Microsoft programs
including Word, PowerPoint, Outlook and Excel;
- Experience in precise documentation;
- Must present professionally and possess good judgement, tact, enthusiasm be
personable, approachable and respect confidentiality agreements.
- Successful completion of a vulnerable sector/police clearance, and three
references.
- Willingness to work flexible hours and locations.
ACCOUNTABILITIES:
- Recruitment, orientation, interview and training of clients and volunteer
mentors
- Continually assess and support the match relationship in accordance with National Standards and Agency Policy during life of match to ensure match safety, relationship development, positive youth development and volunteer satisfaction.
- Identify, address and resolve barriers to strengthen the match relationship and be able to coach mentors when barriers to the match are identified.
- Liaise and navigate with collaborative partners, local businesses
- Seek out and share potential collaborations with supervisor to achieve program goals and objectives.
- Maintain accurate and timely records for each match according to National Standards and agency policy and utilize technology to report, synthesize and input data.
- Ensure client and volunteer records are maintained in accordance with agency policy and National Standards.
- Effectively work with team during public events and other agency activities.
- Other duties as requested by the Executive Director.
COMPETENCIES:
- Strong interpersonal, written and oral communication skills, with efficiency and
attention to detail.
- Knowledge of trauma-informed practice; (willingness to train if necessary)
- Proven relationship building skills.
- Strong understanding of necessity to safeguard the confidentiality of all matters relating to the clients of the Agency.
- Demonstrated ability to work with a client centred approach.
- Cultural awareness and a commitment to program development that is inclusive,
and meets the needs of the diverse populations we serve.
- Demonstrate creativity especially in the areas of problem-solving and
programming.
- Knowledge of community and school resources.
- Good organizational and multi-tasking abilities, including the ability to meet
deadlines with high quality of work.
- Demonstrated ability to show initiative and work both independently and as part of a team.
Job Types: Full-time, Part-time
Pay: $19.00-$20.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
Work Location: In person
