British Columbia Accommodation manager Jobs – 4824 Openings This Week

Guest Relations Manager
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $32–$40 an hour
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Dental care
- Work from home
Quick apply
Operations Manager
Procon —Terrace, BC
- $175,000–$210,000 a year
- Full-time
- PMP
- Engineering
- ERP systems
- Paid time off
- Employee assistance program
Quick apply
Senior Surveyor Fly in Fly Out
Confidential —British Columbia
- From $40 an hour
- Overtime
- CAD
- Data analysis skills
- Analysis skills
- Wellness program
- Tuition reimbursement
Quick apply
Plumbing Lead
Tasu Construction —Squamish, BC
- $44–$48 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Supervising experience
Driver/Merchandiser
Coca-Cola Canada Bottling Limited —Terrace, BC
- $37.41 an hour
- Full-time
- Merchandising
- In-person
- Dental care
Quick apply
Project Administrator
JDS Energy & Mining Inc. —Wells, BC
- $35–$40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Lodge Manager
Bella Coola Heli Sports —Bella Coola, BC
- $310 a day
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Inventory management
Quick apply
Banking advisor
National Bank of Canada —Kelowna, BC
- $55,200–$66,900 a year
- Full-time
- English
- Analysis skills
- Financial services
- Wellness program
- Employee assistance program
Fixed Operations Manager
Island Owl Mazda —Campbell River, BC
- $80,000–$125,000 a year
- Full-time
- Sales
- Inventory management
- Maintenance
- Dental care
Quick apply
Project Coordinator
Amrize —Vancouver, BC
- $38.50–$43.50 an hour
- Civil engineering
- PMP
- Engineering
- Dental care
- Tuition reimbursement
4d
Events Manager
Black Rock Oceanfront Resort —Ucluelet, BC
- $60,000–$67,000 a year
- Weekends as needed
- Heavy lifting
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Senior Insurance Advisor
Westland Insurance Ltd. —Surrey, BC
- $26.60–$33.25 an hour
- Full-time
- Mentoring
Quick apply
Pharmacist
CareRx —Victoria, BC
- $60–$65 an hour
- Weekends as needed
- Medication administration
- Customer service
- Windows
- Dental care
Quick apply
Pharmacy Manager
Loblaw Companies Limited —Vernon, BC
- $56.55–$73.15 an hour
- Full-time
- Sales
- Customer service
- Bachelor's
Assistant General Manager - Operations
Best Western Plus Valemount Inn and Suites —Valemount, BC
- From $50,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Wellness program
- Dental care
Quick apply
Manager, Insurance Programs
BC Housing —Burnaby, BC
- $96,964–$119,779 a year
- Full-time
- Microsoft Powerpoint
- Research
- Finance
Kitchen Manager
TACOS LA CANTINA VILLAGE —Whistler, BC
- Up to $52,000 a year
- Weekends as needed
- Inventory control
- Sanitation
- Restaurant management
- Store discount
- Dental care
Quick apply
4d
Manager, Safety and Security
Armstrong Collective —Kamloops, BC
- $94,000–$114,000 a year
- On call
- Supervising experience
- First Aid Certification
- Continuous improvement
- Disability insurance
- Dental care
Artistic Director
Arts On View Society / Hermann's Jazz Club —Victoria, BC
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- Research
- Organizational skills
- Contracts
Quick apply
Refrigeration Engineer / Maintenance Technician
UCLUELET HARBOUR SEAFOODS —Ucluelet, BC
- $30–$35 an hour
- Full-time
- Maintenance
- Assembly
- Bachelor's
- Dental care
- Vision care
Quick apply
14d

I want to receive the latest job alerts for accommodation manager in british columbia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

accommodation manager jobs near british columbia

Guest Relations Manager

Gostlin Keefer Lake Lodge -
Keefer Lake, BC

Quick apply

Job details

Permanent | Full-time
$32–$40 an hour

Qualifications

CRM software
Hospitality
Sales
Customer service
Coaching
Databases
Schedule management
Continuous improvement
Team management
Quality Control
Program coordination
Forecasting
Marketing campaign performance tracking
Recruiting
Organizational skills
Contracts
Front desk
Lead Tracking
Training & development
Guest services
Marketing experience
Leadership
Guest issue resolution
Delegation
Communication skills
Marketing
Team coordination
Hotel experience
Business process improvement
Performance evaluation

Full job description

Job Summary

Gostlin Keefer Lake Lodge is seeking an experienced and proactive Guest Relations Manager to lead the Guest Relations department at our luxury, off-grid, lakeside mountain lodge in British Columbia.

This role oversees all guest communications including pre-arrival coordination, booking administration and processes, and on-site guest experience across Catskiing programs, Weddings, Corporate Retreats, and Private Events.

The Guest Relations Manager leads the Guest Relations team, owns departmental systems and standards, and works closely with senior leadership, operations teams, and marketing to ensure smooth delivery and sustained growth in both guest experience and bookings.

This is a hands-on leadership role requiring strong organizational skills, attention to detail, and the ability to remain calm and solutions-focused in a dynamic, remote environment.

Key ResponsibilitiesDepartment Leadership & Team Management

Lead, and support the Guest Relations team
Set daily priorities, delegate workflows, and manage coverage during peak periods
Conduct onboarding, training, coaching, and regular performance check-ins
Maintain consistent service standards and quality control across all guest communications
Foster a positive, professional, and collaborative team culture
Identify staffing needs and participate in recruitment as required

Guest Relations & Booking Oversight

Oversee all guest inquiries, reservations, and pre-arrival coordination
Review and approve proposals, contracts, and booking documentation
Ensure accuracy of pricing, billing details, deposit tracking, and payment schedules
Manage complex or escalated guest inquiries and service recovery situations
Maintain CRM accuracy, database integrity, and reporting consistency

Sales, Marketing & Lead Growth

Collaborate with the Marketing team to support booking growth across all programs
Contribute to the development and execution of sales strategies that convert leads into confirmed bookings
Track and analyze where bookings originate (marketing channels, referrals, repeat guests, campaigns)
Maintain clean lead-source data within the CRM to support accurate reporting
Use booking and lead data to identify trends and opportunities for growth
Provide insights to leadership and marketing to help pivot marketing focus and budget based on performance and conversion data

Event, Program & Operational Coordination

Lead guest coordination for Weddings, Corporate Retreats, and Catski programs
Develop and maintain event timelines, operational documents, and guest itineraries
Collaborate with Operations, Lodge, Kitchen, and Mountain teams to align guest expectations with on-the-ground delivery
Attend and contribute to weekly operations and leadership meetings
Provide on-site leadership presence during major programs and events

Systems, Processes & Continuous Improvement

Maintain and improve departmental systems, templates, and workflows
Identify opportunities to improve efficiency, communication, and conversion rates
Ensure Guest Relations processes align with lodge operations, marketing initiatives, and seasonal priorities
Support forecasting, reporting, and performance reviews related to bookings and guest experience

On-Site Guest Experience Leadership

Act as a primary Guest Relations point of contact on-site during programs when required
Support guest arrivals, orientations, and departures when required
Lead service recovery and guest issue resolution with professionalism and discretion
Represent the lodge in a calm, confident, and polished manner at all times

Skills & Qualifications

Strong leadership experience in guest relations, hospitality, tourism, or events
Proven ability to manage and develop a team
Experience supporting or collaborating on sales and marketing initiatives
Strong organizational skills and high attention to detail
Excellent written and verbal communication skills
Comfortable working with CRM systems, lead tracking, and reporting data
Confident decision-maker with strong problem-solving abilities
Calm, adaptable, and professional under pressure
Willingness to work in a remote, rotational environment

Salary & Schedule

$32–$40 per hour, based on experience
Participation in gratuities program
Shared staff accommodation and meals provided during scheduled on-site work rotations
Combination of on-site rotational work and remote administrative days
Schedule aligned with seasonal program calendar

Why Work with Us

Senior leadership role within a year-round luxury adventure operation
Opportunity to shape guest experience, sales strategy, and team development
Work across Catskiing, Weddings, and Corporate Retreats
Staff accommodation and meals during rotations
Staff appreciation and recognition programs
Access to lodge activities including Catskiing, hiking, paddling, and more
Supportive leadership team in a breathtaking wilderness setting

Location

Keefer Lake Lodge is located in a remote backcountry setting near Cherryville, BC. Daily commuting is not feasible for most applicants. Shared staff accommodation and meals are provided during scheduled work rotations.

Ready to Join Us?

Please send your resume and cover letter to [email protected]
Subject line: Guest Relations Manager Application

Pay: $32.00-$40.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
Work from home

Work Location: Hybrid remote in Keefer Lake, BC

Quick apply

Refine Your Search

accommodation manager jobs in british columbia

Guest Relations Manager

Operations Manager

Senior Surveyor Fly in Fly Out

Plumbing Lead

Driver/Merchandiser

Project Administrator

Lodge Manager

Banking advisor

Fixed Operations Manager

Project Coordinator

Events Manager

Senior Insurance Advisor

Pharmacist

Pharmacy Manager

Assistant General Manager - Operations

Manager, Insurance Programs

Kitchen Manager

Manager, Safety and Security

Artistic Director

Refrigeration Engineer / Maintenance Technician

I want to receive the latest job alerts for accommodation manager in british columbia

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected