British Columbia Customer care specialist Jobs – 578 Openings This Week

Specialist, Billing & Customer Care
CORIX (CA) DE SERVICES LIMITED PARTNERSHIP —Vancouver, BC
- $54,500–$62,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Floater Pharmacist
Pure Integrative Pharmacy —Lower Mainland, BC
- $49–$52 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Store discount
- Profit sharing
Quick apply
Kitchen Installs Specialist
Kamloops Home Hardware Building Center —Kamloops, BC
- $30–$35 an hour
- Full-time
- Carpentry
- Construction experience
- In-person
- Store discount
- Dental care
Quick apply
Office Assistant
Squamish Medical Clinic —Squamish, BC
- $21–$24 an hour
- Immediate opening
- Customer service
- Administrative experience
- Front desk
- Dental care
- Paid time off
Quick apply
13d
IT Specialist
Nurse Next Door —Vancouver, BC
- From $70,000 a year
- Full-time
- Customer service
- High school diploma or GED
- Project management
Quick apply
Admissions Coordinator FT
Edgewood Health Network Inc —Nanaimo, BC
- $50,000 a year
- Weekends as needed
- Sales
- Salesforce
- Bachelor's
- Paid time off
- Employee assistance program
Quick apply
Operations Specialist (Full-Time)
Andre's Electronic Experts —Victoria, BC
- $40,000–$65,000 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Dental care
Quick apply
Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital
VCA Canada Animal Hospitals —Victoria, BC
- $27–$40 an hour
- Full-time
- Management
- Customer service
- Laboratory experience
- Dental care
- Tuition reimbursement
Maintenance Manager
Crown Packaging —Richmond, BC
- $95,000–$125,000 a year
- Overtime
- Microsoft Excel
- Maintenance
- In-person
- Disability insurance
- Dental care
Quick apply
Hearing Aid Specialist or Audiologist
Amplifon —Chilliwack, BC
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Hearing Instrument Specialist or Audiologist (Vancouver Island)
Amplifon —Nanaimo, BC
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Senior Digital Specialist
Eastward Media —Vancouver, BC
- $52,000–$62,000 a year
- Full-time
- Hybrid work
- HTML
- Disability insurance
- Dental care
Quick apply
Senior Operation Specialist (Bilingual Mandarin)
CTBC Bank Corp. (Canada) —Burnaby, BC
- From $50,000 a year
- Full-time
- Bilingual
- In-person
- Dental care
- Paid time off
Quick apply
Hearing Aid Specialist or Audiologist
Amplifon —Fort St. John, BC
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Hearing Aid Specialist or Audiologist
Amplifon —North Vancouver, BC
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Hearing Aid Specialist or Audiologist
Amplifon —Kamloops, BC
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Scheduling Specialist
Nurse Next Door —Vancouver, BC
- From $24 an hour
- Immediate opening
- Customer service
- Administrative experience
- Organizational skills
- Profit sharing
- Dental care
Quick apply
TELUS Sales Specialist & Technician
Worldwide —Vancouver, BC
- $50,000–$90,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Dental care
- Life insurance
Quick apply
Claims Specialist, Property (Intact Prestige)
Intact —Vancouver, BC
- $94,200–$115,200 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
- Employee stock purchase plan
Leasing Specialist & Tenant Liaison
Devonshire Properties Inc. —Vancouver, BC
- $45,000–$47,500 a year
- Full-time
- Sales
- Marketing
- Customer service
- Dental care
- Tuition reimbursement
Quick apply

I want to receive the latest job alerts for customer care specialist in british columbia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near british columbia

Specialist, Billing & Customer Care

CORIX (CA) DE SERVICES LIMITED PARTNERSHIP -
Vancouver, BC

Quick apply

Job details

Full-time
$54,500–$62,500 a year

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
High school diploma or GED
Account management
Communication skills
Time management

Full job description

The Specialist, Billing & Customer Care is responsible for supporting all meter-to-cash processes, including customer account management, billing, payment processing, accounts receivable, and collections. This role delivers timely, accurate, and professional customer service while ensuring billing integrity and compliance with utility tariffs, contracts, and regulatory requirements.

The position plays a key role in maintaining customer satisfaction and operational efficiency by managing customer inquiries, resolving billing discrepancies, and supporting continuous improvement initiatives across billing and customer care functions.

Key Responsibilities:

Customer Care & Account Management

Respond to customer inquiries promptly, professionally, and courteously.
Manage the distribution of customer notifications.
Handle customer account updates, changes, and special requirements.
Maintain ownership of the central customer inbox and coordinate communications.
Collect and analyze customer feedback to support service improvements.

Billing Operations (Meter-to-Cash)

Enter meter readings and process account adjustments accurately and on time.
Review customer bills to ensure accuracy and resolve discrepancies.
Support monthly billing cycles and ensure all billing data is complete and validated.
Utilize billing and CRM systems to manage customer accounts and transactions.

Payments & Collections

Process customer payments via EFT, online banking, and cheques.
Monitor aging reports and follow up on overdue accounts.
Work with customers to establish repayment plans within company guidelines.
Ensure accurate recording and reconciliation of payments.

Rate & Contract Administration

Implement rate changes in accordance with approved utility tariffs and contracts.
Ensure billing configurations reflect current rates and contractual terms.
Support compliance with regulatory and internal billing requirements.

Reporting & Analysis

Prepare weekly, monthly, and annual reporting for internal stakeholders.
Perform data analysis to identify trends, discrepancies, and improvement opportunities.
Support business operations with insights related to billing and customer accounts.

Process Improvement & Team Support

Identify opportunities to improve billing and customer care processes.
Assist in training new team members on systems and procedures.
Ensure all activities align with company policies, regulatory requirements, and best practices.
Support additional operational tasks and special projects as required.

Education & Experience

High school diploma required.
Minimum of 5 years of related experience in billing, customer service, or accounts receivable functions.

Knowledge, Skills & Abilities

Committed to delivering exceptional customer service through active listening, empathy, conflict resolution, and a strong focus on customer satisfaction at every interaction.
Proven ability to maintain a high level of accuracy and attention to detail in billing, data entry, payment processing, and account management.
Thorough knowledge of billing cycles, invoicing, accounts receivable management, collections processes, and utility tariffs and rate structures.
Skilled in identifying and resolving billing discrepancies and customer issues promptly to minimize impact on customer satisfaction.
Proficient in billing software, CRM systems, and Microsoft Office Suite (Excel, Word, Outlook), with the ability to adapt to new technologies and evolving processes.
Strong data analysis capabilities to interpret billing data, identify trends and discrepancies, and provide insights that support operational improvements.
Excellent verbal and written communication skills, enabling clear and professional interactions with customers and internal teams.
Strong organizational and time management skills with the ability to handle multiple priorities simultaneously while sustaining accuracy and efficiency.
Ability to work effectively both independently and collaboratively across departments, while maintaining strict confidentiality of customer information.
Familiarity with relevant regulatory requirements and a commitment to ensuring all billing activities comply with company policies, industry standards, and legal obligations.

Working Conditions

Hybrid - remote and office-based work environment.

The anticipated salary range for this position is $54,500 – $62,500 annually.

Quick apply

Refine Your Search

customer care specialist jobs in british columbia

Specialist, Billing & Customer Care

Floater Pharmacist

Kitchen Installs Specialist

Office Assistant

IT Specialist

Admissions Coordinator FT

Operations Specialist (Full-Time)

Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital

Maintenance Manager

Hearing Aid Specialist or Audiologist

Hearing Instrument Specialist or Audiologist (Vancouver Island)

Senior Digital Specialist

Senior Operation Specialist (Bilingual Mandarin)

Hearing Aid Specialist or Audiologist

Hearing Aid Specialist or Audiologist

Hearing Aid Specialist or Audiologist

Scheduling Specialist

TELUS Sales Specialist & Technician

Claims Specialist, Property (Intact Prestige)

Leasing Specialist & Tenant Liaison

I want to receive the latest job alerts for customer care specialist in british columbia

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected