Server
Maurya’s Rest.Bar.Banquet | 165 Victoria st. | 250 - 377 - 4969
Position summary:
In this position you are responsible for providing table service as per Maurya’s standards. As a server you must not only take orders but be sociable and interact with guests to create a service-forward attitude and fun environment. You must deliver food to tables at the correct times and by communicating with chefs and team members so they are made on time and served with correct sides. As a server you have side duties and a checklist to maintain including tasks like making cutlery wraps, stocking glasses, cleaning tables, etc.
Following your checklist daily to maintain the server station setup, front of house stations, and cleaning tasks is mandatory. Collaborating with the kitchen crew and servers is mandatory, as well as maintaining knowledge of Indian cuisine (only while working with us). This is a role that requires self direction to prioritize certain tasks daily and stay on top of your checklist. Multi-purpose and multi-tasking is an asset.
About Maurya's:
Established 2004, we are a family-owned local business in the heart of downtown Kamloops. We are not your average Indian restaurant! We are growing the Maurya’s brand rapidly by the day. Our mission is to create Far From Ordinary experiences for our “guests” — a contemporary approach to Indian regional cuisine, flair of global inspiration, 5 star service, and a mix of culture & tradition in our craft cocktails.
Our core values, mission, and vision are the backbone of our business and guide our hiring process. We work in dozens of verticals, and are looking for all sorts of talent in the f&b industry as well as partnerships, suppliers, marketers etc.
Key Objectives:
1. You must complete our FOH Helper/Takeout Expediter position (server's helper and takeout (expo) training) before working as a server to ensure smooth flow of learning our menu and basic processes.
2. Deliver drinks, plates, starters, and mains in a timely manner to tables according to our service procedures.
3. Complete server side duties according to the checklist including tasks like polishing cutlery/glasses, cleaning tables, making cutlery wraps, stocking bar glasses etc.
4. Check dishes before delivery for accuracy, presentation and temperature.
5. Hosting, greeting, and seating tables. Telling daily features to tables.
6. Have comprehensive knowledge of our menu, Indian cuisine, spices, craft cocktails, alcohol, liquor, and spice level ranges.
7. Walk to the front of the house when you hear the door alarm to check if there's a customer picking up food or a delivery driver ready to pick up food. Follow the greeting process, scripts and payment process and give them their correct takeout orders to maintain fast service.
9. Bus and sanitize tables. Clear dishes with the trolley and take them to the dish pit. Spray and sanitized booths and tables. Inspect the premises according to quality and sanitation standards and assist in cleaning.
10. Keep the servers stations area clean and setup organized.
11. Be sociable with guests in a formal style. Communicate clearly to guests in a friendly and outgoing manner. We are about enthusiastic and top-notch service.
12. Be able to answer phone calls according to the phone script.
13. Must abide with enhanced covid protocols, maintain personal hygiene, and adhere to food safe practices. Includes wearing a hairnet, proper attire, scent-free etc as per business requirements.
14. Complete full and proper closing of front of house by following checklist and putting away the patio.
15. Prepares and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered
16. Maintain inventory/prep and control of bar stock
Schedule:
- 5 - 8 hour shift, up to 12-20 hours per week.
- Evening shift usually 12-9pm or 5-9pm but may vary.
- 2-4 days a week.
- Weekends.
Key competencies:
- Willingness to learn
- Time pressured
- Is comfortable with repetitive work
- Multitasking
- Multipurpose
- Collaborative teamwork
- Following up
- Self-starts on tasks
Education/experience:
- MUST have worked in a restaurant setting.
- MUST be communication forwarded and sociable.
- Understand operations of kitchen and front of house through previous jobs
- Experience of 3 months hospitality minimum is an asset
- Knowledge and understanding of Indian cuisine
Physical Requirements:
Standing and walking for periods of time.
Is physically capable of working in a fast-paced environment and safely lifts heavy loads.
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maurya's recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume!
Job Type: Part-time
Pay: $18.25 per hour
Benefits:
Application question(s):
Do you have any up-selling and/or sales experience?
Do you have serve it right and are you knowledgeable about mostly craft cocktails, wines, beers, and alcoholic drinks?
Have you had any restaurant serving, banquet, waiting or hospitality experience before? If so, how many months/years?
This is a part-time position around 12-20 hours a week, does that work for you (afternoon & evening shifts usually 5-9pm but may vary)?
Work Location: In person
