British Columbia Service desk support Jobs – 1311 Openings This Week

IT Support Technician
Vancouver Airport Authority —Vancouver, BC
- $68,515–$89,549 a year
- Full-time
- Maintenance
- High school diploma or GED
- Analysis skills
Jr. IT Support Specialist
Watson Gloves —Burnaby, BC
- $53,000–$63,000 a year
- Full-time
- Maintenance
- Windows
- Computer networking
- Paid time off
IT Help Desk Support II
Delta Intelligent Building Technologies (Canada) Inc. —Surrey, BC
- $73,000–$90,000 a year
- Full-time
- Hybrid work
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Dental Receptionist / Treatment Coordinator
MacKenzie Dental Centre —Revelstoke, BC
- From $25 an hour
- Full-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Dental care
- Life insurance
Quick apply
Sales Associate
Sandtronic Business Systems —Williams Lake, BC
- $46,000–$54,000 a year
- Weekends as needed
- CRM software
- Customer service
- Computer literacy
- Store discount
- Dental care
Quick apply
6d
Events Manager
Black Rock Oceanfront Resort —Ucluelet, BC
- $60,000–$67,000 a year
- Weekends as needed
- Heavy lifting
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Event Sales Representative
Go Sales —Lower Mainland, BC
- $46,500.00–$85,634.24 a year
- Full-time
- English
- In-person
- Flexible schedule
Quick apply
Assistant Manager - Kamloops
Sentinel Storage —Kamloops, BC
- $18.25–$19.00 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Fitness Coach
Tropos Fitness Club —Victoria, BC
- $25–$45 an hour
- Full-time
- CPR Certification
- Google Suite
- Customer service
- Dental care
Quick apply
5d
Front Office Manager
Executive Hotels & Resorts —Whistler, BC
- $63,000–$65,000 a year
- Weekends as needed
- Microsoft Outlook
- Inventory control
- English
- Dental care
- Vision care
Quick apply
Jr. Software Support (Vancouver Island residents ONLY)
Plexxis Software —Victoria, BC
- $62,500–$82,500 a year
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's
Quick apply
Outside Sales Representative – Stone & Countertops
VQW stone —Richmond, BC
- $2,000–$10,000 a month
- Full-time
- Business development
- Construction experience
- In-person
Quick apply
11d
Store Manager - Kamloops
Sentinel Storage —Kamloops, BC
- $21–$23 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Service Technician
TDMicronic —Surrey, BC
- $35–$40 an hour
- Overtime
- Maintenance
- Assembly
- Programmable logic controllers
Quick apply
6d
Human Resources Manager
Aisling Baile —Invermere, BC
- $50,000–$70,000 a year
- Full-time
- Recruiting
- In-person
- Training & development
- Disability insurance
- Dental care
Quick apply
5d
Field Service Technician (Victoria)
BFG Enterprise Services —Victoria, BC
- Weekends as needed
- Microsoft Outlook
- Bachelor's
- No university degree
Quick apply
Client Care Coordinator FT/PT
Garibaldi Veterinary Hospital —Squamish, BC
- $20–$23 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Front desk
- Dental care
- Vision care
Quick apply
3d
Personal Trainer/Group Fitness Instructor
F45- Point Grey —Vancouver, BC
- $27–$30 an hour
- Part-time
- CPR Certification
- Customer service
- Public speaking
- Flexible schedule
Quick apply
Assistant Manager
Sentinel Storage —Richmond, BC
- $19–$20 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Client Service & Administrative Assistant (Wealth & Insurance)
Financial (Insurance and Investment) Firm —Richmond, BC
- $18.25–$25.00 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply

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IT Support Technician

Vancouver Airport Authority -
Vancouver, BC

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Job details

Full-time
$68,515–$89,549 a year

Qualifications

French
Desktop support
Class 5 Licence
ITIL Certification
System administration
Operating systems
Incident management
Maintenance
High school diploma or GED
Analysis skills
Continuous improvement
Computer hardware
Client services
Ticket management systems
Written report writing
Customer service orientation
Customer support
Mobile devices

Full job description

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Office Systems is an integral part of the IT support we provide to all YVRAA internal and external clients. Due to the varied types of systems supported it provides a great opportunity to learn and grow within YVRAA.

Position overview

Are you an experienced IT professional who possesses strong technical skills, analytical skills, a team-focused positive attitude, a customer-first mindset and a passion for providing a high-level customer experience?

We have a permanent, full-time opportunity for IT Support Technician in the Office Systems Department. Reporting to the Manager, Technology Services, the successful candidate will provide first level customer service and technical support to YVRAA employees and YVRAA external clients conduct system administration and support the continuous improvement of the customer service provided by the IT Support Desk team.

Key responsibilities include:

Be the first point of contact for all technical support inquiries, such as answering emails and incoming calls, and provide support to all internal employees and external clients for a wide range of technical, network and operating systems, such as airport applications, hardware, mobile devices, and other wireless technologies
Document all calls, incidents and requests in the IT service management tool
Compile monthly reports related to IT operations
Complete documented employee onboarding, offboarding and cross-boarding procedures
Support IT equipment lifecycle tasks including deploy, upgrade, repair, recommission, replace, inventory updates & recycling, including laptops, desktops & mobile devices
Conduct routine maintenance on shared IT services like AV equipment, printers and shared workstations

Key qualifications include:

Minimum two years of recent related experience working in an IT service capacity, providing customer service and technical support in a networked environment, supplemented by a high school diploma or GED equivalent and a certificate or program completion in information systems; or an equivalent combination of training and experience
Experience working in an IT Service Desk, Help Desk, or similar technical support environment, including the use of ticketing systems to log, track, and manage incidents and service requests, is preferred.
Proven ability to communicate effectively verbally and in writing, to prepare knowledge-based articles and other technical documentation
Excellent knowledge of the range of diagnostic utilities used as well as the methods, practices, procedures, standards, concepts and best practices (ITSM and ITIL) applied in the work; experience with ITIL Foundation v3 or later accreditation is an asset
Ability to assess the nature of requests, troubleshoot problems, and provide first level remote support, while monitoring various alarms & alerts and escalating incidents as required
Experienced in providing advice, information and assistance in the use of software applications, hardware and technology services
Possess a valid Class 5 BC Driver’s License

Although not required, French language skills are an asset as we are committed to providing bilingual services to our visitors and passengers. Candidates who do not speak French are still strongly encouraged to apply.

Onsite shift work is required as this role supports the operation on a 24-hour basis. These are rotational 10-hour shifts on a 4-on, 3-off cycle.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $68,515 to $89,549 per annum, based on 40 -hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity. At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at [email protected].

Apply Now

Refine Your Search

service desk support jobs in british columbia

IT Support Technician

Jr. IT Support Specialist

IT Help Desk Support II

Dental Receptionist / Treatment Coordinator

Sales Associate

Events Manager

Event Sales Representative

Assistant Manager - Kamloops

Fitness Coach

Front Office Manager

Jr. Software Support (Vancouver Island residents ONLY)

Outside Sales Representative – Stone & Countertops

Store Manager - Kamloops

Service Technician

Human Resources Manager

Field Service Technician (Victoria)

Client Care Coordinator FT/PT

Personal Trainer/Group Fitness Instructor

Assistant Manager

Client Service & Administrative Assistant (Wealth & Insurance)

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