Brockville, On Member services representative Jobs – 5 Openings This Week

CSR - Customer Service Representative
Sauve Heating & Air Conditioning Ltd. —Prescott, ON
- $20–$25 an hour
- Full-time
- Bilingual
- Spanish
- Sales
- Dental care
- Paid time off
Quick apply
2d
Store Associate
Giant Tiger —Prescott, ON
- $17.60 an hour
- Part-time
- Customer service
- Communication skills
- Store discount
- Profit sharing
Customer Service Representative
BMO Financial Group —Prescott, ON
- $34,750–$44,900 a year
- Part-time
- Sales
- No experience needed
- Communication skills
- Tuition reimbursement
- Life insurance
Bilingual Customer Service Team Lead / Supervisor – Remote
Beyond Bilingual Inc. —Canada
- $200–$700 a month
- Weekends as needed
- Remote
- Bilingual
- Management
- Customer service
Quick apply

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Outside Sales Representative | Company Leads
Magic Windows & Doors —North York, ON
A valid driver’s license and daily access to a vehicle. Consultative or in-home sales experience (home improvement, software, financial services, etc.).
$225,000–$300,000 a year
Quick apply
7d
Customer Service / Sales Rep (Bilingual: French/English) On-Site
Concentrix —Oshawa, ON
Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs.
$24.56–$30.70 an hour

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CSR - Customer Service Representative

Sauve Heating & Air Conditioning Ltd.
Prescott, ON

Quick apply

Job details

Full-time
$20–$25 an hour
2 days ago

Qualifications

Bilingual
Spanish
Multilingual
Sales
Customer service
Upselling
English
Administrative experience
Analysis skills
HVAC
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience. This role involves handling inquiries, processing data entry, and assisting with sales efforts in a fast-paced environment. Bilingual skills in English and Spanish are highly valued to effectively communicate with diverse clientele. The CSR will play a vital role in maintaining customer satisfaction and fostering long-term relationships.

Duties

Respond promptly and professionally to customer inquiries via phone, email, or chat, demonstrating excellent phone etiquette and communication skills
Assist customers with account information, product details, and troubleshooting issues
Perform accurate data entry to update customer records and transaction details
Identify opportunities for upselling additional products or services to enhance customer experience
Analyze customer feedback and interactions to identify trends and improve service quality
Support sales initiatives by promoting relevant products or services through effective communication and upselling techniques
Maintain detailed documentation of customer interactions and transactions for record-keeping purposes
Collaborate with team members to resolve complex issues and ensure customer satisfaction

Skills

Strong communication, with the ability to convey information clearly and professionally
Proficiency in data entry with attention to detail to ensure accuracy of customer records, experience with Service Titan a huge asset.
Excellent analysis skills to interpret customer needs and identify sales opportunities
Experience in sales, including upselling techniques, to promote products or services effectively
Multilingual capabilities are a plus for engaging a diverse customer base
Demonstrated ability to handle multiple tasks efficiently while maintaining a positive attitude
Knowledge of phone etiquette and customer service best practices
Ability to work well within a team environment and adapt quickly to changing priorities

Pay: $20.00-$25.00 per hour

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have experience with Service Titan?
Do you have any admin experience in HVAC

Experience:

CSR: 1 year (preferred)

Work Location: In person

Quick apply

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member services representative jobs in brockville, on

CSR - Customer Service Representative

Store Associate

Customer Service Representative

Bilingual Customer Service Team Lead / Supervisor – Remote

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