Brossard Qc Guest experience leader Jobs – 77 Openings This Week

Customer Care Specialist - (M/W)
Dayuse —Montréal, QC
- $43,000–$50,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- English
- Hotel
Quick apply
Spa Guest Services Manager
Everwild —Montréal, QC
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Windows
- Dental care
- Vision care
Quick apply
Guest experience Manager
McDonald's —Brossard, QC
- From $45,000 a year
- Full-time
- Merchandising
- Restaurant management
- Team management
- Dental care
- Vision care
Guest Experience Leader
McDonald's —Brossard, QC
- $17.10 an hour
- Serving
- Sales
- Customer service
- Flexible schedule
AE - Sales Leader (Full-Time)
American Eagle Outfitters —Brossard, QC
- Full-time
- Merchandising
- Recruiting
- Training & development
AE - Sales Leader
American Eagle Outfitters —Brossard, QC
- Full-time
- Merchandising
- Recruiting
- Training & development
Full-Time Guest Experience Leader
McDonald's —Brossard, QC
- From $16.60 an hour
- Full-time
- Serving
- Sales
- Customer service
- Flexible schedule
Hospitality Leader
RH —Montréal, QC
- Weekends as needed
- Inventory management
- Sanitation
- Restaurant management
Quick apply
5d
General Manager
Patty Slaps —Montréal, QC
- $50,000–$60,000 a year
- Weekends as needed
- Sales
- Data analysis skills
- English
Quick apply
Guest Service Agent Pat-Time Aloft Montreal Airport
Silver Hotel Group —Montréal, QC
- $22.66 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Tuition reimbursement
Quick apply
Associate Hospitality Leader
RH —Montréal, QC
- Weekends as needed
- Inventory management
- Sanitation
- Restaurant management
Quick apply
6d
Assistant General Manager
Patty Slaps —Montréal, QC
- Weekends as needed
- Sales
- Inventory management
- Sanitation
Quick apply
Office Experience - Reception (Montreal)
Zurich Insurance —Montréal, QC
- $43,000–$48,000 a year
- Hybrid work
- Microsoft Word
- English
- High school diploma or GED
Seasonal Sales Associate
BURTON —Montréal, QC
- Weekends as needed
- Customer service
- Guest services
Restaurant Manager
A&W Canada —Montréal, QC
- Part-time
- Inventory management
- Customer service
- Team management
- Flexible schedule
Quick apply
Assistant Manager
A&W Canada —Montréal, QC
- From $20 an hour
- Part-time
- Inventory management
- Customer service
- Team management
- Flexible schedule
Quick apply
Seasonal Sales Associate
Burton Snowboards —Montréal, QC
- Weekends as needed
- Customer service
- Guest services
Director of Operations
Marriott International, Inc —Montréal, QC
- $140,000–$185,000 a year
- Full-time
- Sales
- Hotel
- Bachelor's
Office Manager
VML Canada (English) —Montréal, QC
- Hybrid work
- English
- Front desk
- Cleaning
Quick apply
11d
Gallery Support Associate
RH —Montréal, QC
- Full-time
- Heavy lifting
- Inventory management
- Merchandising
Quick apply

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Customer Care Specialist - (M/W)

Dayuse -
Montréal, QC

Quick apply

Job details

Contract
$43,000–$50,000 a year

Qualifications

CRM software
French
Customer communication
Hotel and accommodations experience
Client inquiry handling
English
Complaint handling
Hotel guest services experience
Continuous improvement
Task prioritization
Customer service orientation
Front desk
Guest services
Guest issue resolution
Communication skills
Client interaction

Full job description

Position based at WeWork in Avenue des Canadiens-de-Montréal, Montreal

ABOUT DAYUSE

Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for a quiet workspace, a relaxing break, or a unique experience. By transforming hotels into daytime living spaces, we've generated nearly one billion euros in business volume for our 9,000 partners across 29 countries.

IMPORTANT INFORMATION

This is not a standard customer support role.

As a Customer Care Specialist at Dayuse, you will be the direct voice of a global brand operating in 29 countries — handling real-time inquiries from guests with high expectations, across phone and email, in a shift-based environment that includes evenings (until 9 PM) and rotating weekends.

We are looking for someone who has already navigated demanding customer-facing situations — whether in hospitality, travel, luxury retail, or a similar high-standards environment — and who genuinely thrives under pressure with a calm, solution-oriented mindset.

This role is a strong fit if you:

Have prior experience in guest relations, front desk, or customer care (1+ year preferred)
Are fully bilingual in English and French, with strong written and verbal communication
Are comfortable with shift schedules, including evenings and weekends
Are based in or willing to relocate to Montréal
Are familiar with North American service culture and its expectations

YOUR FUTURE TEAM

You will join our international Customer Care team based in Montreal. We are the central point of contact between Dayuse and its American-based users. Our core mission is to ensure every interaction is seamless, efficient, and positive, upholding the high standard of service our brand is known for.

YOUR IMPACT

As a Customer Care Specialist, you are the voice of Dayuse. Your primary responsibility is to deliver an exceptional and reliable support experience for our customers (B2C). In a fast-growing global market, your role is critical to maintaining customer loyalty, directly contributing to our continued success.

YOUR DAY-TO-DAY MISSIONS

Act as the main point of contact for guests, efficiently managing reservation modifications, special requests, and inquiries by phone and email.
Resolve issues effectively, handling customer feedback, complaints, and complex situations with diplomacy and precision using our CRM tools.
Uphold our service standards by ensuring a 100% response rate, guaranteeing a best-in-class customer experience with every interaction.
Collaborate with Account Managers and other departments to drive continuous improvement initiatives.

WHAT SUCCESS LOOKS LIKE

In your 1st month: You will master our internal tools and processes, confidently handling your first customer inquiries independently.
Within 3 months: You will be fully autonomous in managing all types of requests, consistently meeting our customer satisfaction targets and proactively suggesting process improvements.

YOUR PROFILE

We are looking for a service-oriented individual with a passion for problem-solving.

You are perfectly bilingual in English and French (written and spoken).
Previous experience in hospitality (front desk, guest relations) or a similar customer-care role is a strong asset.
You are an excellent communicator with a natural sense of diplomacy and empathy.
You are familiar with the North American business culture and its service expectations.
You are dynamic, responsive, and can effectively prioritize tasks in a fast-paced environment.
You are proficient with digital tools
You align with our core values: Plurality, Ambition, Merit, Humility, and Service Excellence.

WHAT WE OFFER

Contract: Full-time, permanent position.
Flexibility: Hybrid work model (up to 2 days/week remote).
Compensation: A competitive package including a base salary and a variable component.
Benefits: A comprehensive healthcare plan.
Schedule: Shift-based work to cover our international markets (includes evenings until 9 pm and rotating weekends)
Work Environment: Modern and collaborative offices at WeWork on Avenue des Canadiens-de-Montréal.
Culture & Team: A multicultural, dedicated, and supportive team that is passionate about our product and celebrates success together.

RECRUITMENT PROCESS

A first call with Milo, Talent Acquisition Specialist.
A video questionnaire
A final interview with Delphine, Head of Customer Care.

A NOTE ON OUR APPLICATION PROCESS

At Dayuse, we believe in diversity and human potential. We do NOT use AI to screen resumes. Every application is reviewed by our internal recruiters to ensure equal opportunity and prevent discrimination.

If you are ready to be the voice of Dayuse and deliver an exceptional customer experience, apply now!

Quick apply

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