Position Title: Supportive Living Manager
Department: Supported Living
Position Type: Full-Time (40 Hours/Week)
Schedule: 8:30 AM – 4:30PM, Monday – Friday, must be flexible to work after hours, evenings and weekends to support the 24/7 operations, evening and weekend on-call support.
Salary Range: 65K to 75K
**This is not a remote position**
Community Living Burlington is a social-profit charitable organization serving the communities across the Halton region since 1955. Our mission is to enrich the quality of life of people with a developmental disability and promote their full and meaningful inclusion in the community.
Position Summary:
We are seeking a dynamic and compassionate Supportive Living Manager to lead a dedicated team in delivering high-quality, person-centered care. In this role, you will provide strong leadership, foster a culture of collaboration, and empower staff to support individuals with developmental disabilities in achieving their goals and living fulfilling lives. You will work closely with families, community partners, and interdisciplinary teams to ensure seamless, inclusive services. The ideal candidate brings proven leadership experience, excellent communication skills, and a collaborative approach that inspires teamwork, accountability, and continuous improvement.
Come join a team where we take pride in making a meaningful impact on peoples lives everyday!
As part of Supported Living, the Supportive Living Manager is fully responsible for the efficient operation of assigned programs that provide supports for individuals who have an intellectual and/or physical disabilities or dual diagnosis. This includes accountability for the performance and staffing of programs, quality assurance measures (MCCSS QAM), budgets, and administrative duties.
Key Responsibilities
- Is accountable for the health, safety and physical wellbeing of all the individuals supported and staff in the homes.
- Ensures the individuals supported have choice and responsive person-centred planning in accordance with the values, guiding principles and policies of CLB.
- Is responsible for ensuring that teams, programs and services meet quality, health and safety, organizational, legislated and Collective Agreement requirements.
- Demonstrates a thorough understanding of the developmental services sector, its changing nature and the Organization’s mandate.
- Exemplifies and leads a team to fulfil the CLB’s Mission, Vision and Values and demonstrate respect for the dignity and confidentiality of individual participants, families.
- Provide coaching and direction to all direct reports supervised in a unionized environment.
- Promote positive collaboration among team members, locations and departments to best meet and evolve supports across the organization.
- Responsible for the adherence by all staff to the policies and procedures of reporting and investigating allegations of abuse and serious occurrence reporting.
- Responsible for providing leadership and support in the direction of quality assurance in accordance to MCCSS’s standards and in accordance to CLB’s policies and procedures
- Actively participates and is responsible for recommendations with respect to hiring, discharging and corrective discipline to the Director of Human Resources or designate
- Work closely with the Human Resources team and scheduler to meet recruitment needs in the program (participate in the interviewing and on-boarding process).
- Accountable for programs and staff operating in compliance to Ministry of Children, Community and Social Services quality assurance measures, to the Occupational Health & Safety Act, with the CLB’ policies, procedures, values, visions and health and safety program.
- Develop and manage budgets to ensure policy compliance and budget management.
- Accountable for work schedules in accordance with the collective agreement and Employment Standards Act and accurately reviewing and approving the daily approvals on a scheduling system by each payroll deadline.
Qualifications
- University Degree or College Diploma in the Human Services, Social Services, Psychology or other related field.
- Minimum 5 years of demonstrated experience at the management level in a unionized environment
- Demonstrated knowledge of health and safety requirements for 24-hour support home facilities.
- Excellent problem solving skills that can be applied in multiple situations.
- Must provide a satisfactory police clearance with vulnerable sector search.
- Valid G Driver’s License, maintenance of an acceptable driving record, and regular access to an insured and reliable vehicle.
- Excellent written and oral communication skills.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Accommodations are available for all parts of the recruitment process. Applicants are requested to contact Human Resources and encouraged to make their accommodation needs known in advance.
Individual compensation and placement of this role in the range is based on different factors unique to each candidate, including but not limited to relevant experience, skills, demonstrated competencies, and internal equity as they relate to the role.
Job Types: Full-time, Permanent
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
Application question(s):
- Are you able to provide proof of vaccination against Covid-19 (2 doses)?
Education:
- Bachelor's Degree (preferred)
Experience:
- Management: 3 years (preferred)
- Developmental Disability: 3 years (preferred)
Licence/Certification:
- G Driver's License (preferred)
Work Location: In person
