Dental Patient Care Coordinator / Administrator
Practice: Dentistry at LaSalle
Location: Burlington
Website: https://www.dentistryatlasalle.com
Role Type: Full-Time or Part-Time
Role Hours: Full-time and part-time opportunities available, with excellent potential for career growth into leadership roles.
Job Overview
Dentistry at LaSalle is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.
We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator / Administrator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.
As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.
Key Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
- Maintain accurate patient records using Open Dental.
- Process patient information, insurance details, and claims according to office policies.
- Coordinate with the clinical team to ensure smooth and efficient patient flow.
- Support treatment plan coordination and financial discussions, when required.
- Complete administrative duties including filing, data entry, email correspondence, and document preparation.
- Maintain a clean, organized, and professional front desk and reception area.
- Assist with monitoring and ordering office supplies.
Qualifications
- Minimum 1 year of dental or medical administration experience (dental preferred).
- Strong knowledge of dental terminology and office procedures.
- Excellent verbal, written, and interpersonal communication skills.
- Experience with dental software is an asset.
- Ability to multitask effectively while maintaining accuracy and attention to detail.
- Professional presentation, positive attitude, and patient-centered mindset.
- Ability to work collaboratively in a busy, team-oriented clinical environment.
Practice Snapshot
Practice Name: Dentistry at LaSalle
Location: Burlington, Ontario
Operatories
- Total Operatories: 3
- Hygiene Operatories: 2
- Dentist (DDS) Operatories: 1
Clinical Team Structure
- Number of Hygienists per Day:
- Monday: 2
- Tuesday: 1.5
- Wednesday: 1
- Thursday: 2
- Friday: closed
- Saturday: 2
- Specialty Services Offered: Implant surgeries and restorations.
Office Environment & Culture
Dentistry at LaSalle is a modern, boutique family dental practice dedicated to delivering patient-centered care with a strong focus on oral health and overall wellness. Our team fosters a fun, friendly, and supportive work environment, united by a shared commitment to serving the Burlington community with compassion, professionalism, and exceptional dental care. We invite you to meet our team and experience the positive culture that sets us apart.
Technology & Software
- Practice Management Software: Open Dental
- Digital Tools: MaxAssist software, TRIOS digital scanner, digital X-rays, Guided Biofilm Therapy (GBT), and a wheelchair-accessible operatory to support patients requiring additional assistance
Neighborhood Highlights / Landmarks
Located in Burlington's Aldershot Village, the practice is situated within the LaSalle Park Retirement Community building, at the corner of Plains Road East and Waterdown Road. This convenient and well-established area offers easy access to major routes and serves a welcoming, close-knit community.
Compensation
- Pay Range: $24.00–$30.00 per hour
- Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.
Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.
If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.
Job Types: Full-time, Part-time
Work Location: In person
