Burlington On Customer service supervisor Jobs – 197 Openings This Week

Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- $75,000–$85,000 a year
- Weekends as needed
- Customer service
- Business development
- Presentation skills
- Store discount
- Mileage reimbursement
Quick apply
Field Sales Manager
TELUS —Hamilton, ON
- $36,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
Quick apply
Department Sales Manager, Performance
Team Town Sports —Mississauga, ON
- $45,000–$55,000 a year
- Full-time
- Customer service
- Retail management
- Leadership
Industrial Sales Representative – Account Manager
HYTORC —Hamilton, ON
- $80,000–$115,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
Used Car Manager
Leggat Chevrolet Burlington —Burlington, ON
- $70,000–$100,000 a year
- Full-time
- Inventory management
- Merchandising
- Analysis skills
- Dental care
Quick apply
13d
Finance Service Manager (Can Start ASAP)
Mississauga Hyundai —Mississauga, ON
- $120,000–$200,000 a year
- Immediate opening
- Sales
- Customer service
- Microsoft Office
Quick apply
Dealer Account Manager
Lions Auto Protection —Hamilton, ON
- $100,000–$200,000 a year
- Full-time
- Presentation skills
- Communication skills
Quick apply
Aquatics Manager
Making Waves Swim School —Milton, ON
- $65,000–$75,000 a year
- Weekends as needed
- CRM software
- CPR Certification
- Management
Quick apply
1d
Rope Access Supervisor / Trainer
Rope Access Maintenance Inc —Burlington, ON
- $42–$47 an hour
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- English
- Dental care
- Employee assistance program
Quick apply
Assistant Store Manager
Barbecues Galore —Oakville, ON
- $52,000–$65,000 a year
- Full-time
- Sales
- Leadership
- Store discount
- Dental care
Quick apply
Key Account Sales Manager
firstbox —Oakville, ON
- From $80,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Front Desk Manager - Relocate to Waterton Park AB
Waterton Glacier Suites —Ontario
- $4,500–$5,000 a month
- Temporary
- CPR Certification
- Hotel
- First Aid Certification
Quick apply
Project Manager
Paul Davis GTA West Group —Burlington, ON
- $80,000 a year
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Paid time off
Quick apply
8d
Department Sales Manager Footwear
Sporting Life —Burlington, ON
- $50,000–$55,000 a year
- Full-time
- Leadership
- Communication skills
Used Car Sales Manager
Mississauga Chrysler —Mississauga, ON
- $50,000–$150,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
5d
Marketing Channel Manager
Stanley Black & Decker —Mississauga, ON
- $80,000–$85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
Senior Manager, Sales & CRM Optimization
FirstOntario Credit Union —Hamilton, ON
- $93,677–$128,806 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee assistance program
Quick apply
7d
Retail Store Manager
Wild Fork Foods —Ancaster, ON
- $70,000–$75,000 a year
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
- Dental care
- Paid time off
8d

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customer service supervisor jobs near burlington on

Territory Operations Manager

Just Lubes Ltd. (Jiffy Lube)
Ontario

Quick apply

Job details

Permanent | Full-time
$75,000–$85,000 a year

Qualifications

Customer service
Business development
Presentation skills
Territory management
Leadership
Time management

Full job description

Just Lubes Ltd. is seeking an experienced Territory Operations Manager, preferably with a background in the automotive industry, to drive sales growth, strengthen customer relationships, and support the continued expansion of our business within an assigned territory.

In accordance with identified company goals, the Territory Operations Manager will strive to obtain best in class service, optimum efficiencies, consistency of operations, maximize profit and deliver overall operational and customer experience excellence.

To achieve these goals, the Territory Operations Manager will have experience in automotive service and Franchise Management, be passionate about providing industry leading customer service and be a Health and Safety champion, ensuring all stores follow the required policies, procedures, and regulations.

The store locations are in the GTA, Eastern, Central and Northern Ontario, so the successful candidate will need to reside within a reasonable drive to visit the stores on a regular basis.

Job Duties:

Collaborate with store teams to deliver exceptional customer experience, ensuring every customer receives outstanding service on every visit.
Work with store locations to continuously improve on key company metrics including average ticket amount, labour rates and cost of good sold (COGS).
Ensure all stores follow proper health, safety, and environmental procedures in compliance with all municipal, provincial, and federal regulations.
Train, coach and mentor store managers on policies, procedures, and proper business practices.
Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Conduct training presentations for technicians on product knowledge, store activities, and established policies and procedures.
Ensure all customer complaints are addressed and handled professionally and in a timely manner, leaving the customer with a positive resolution.
Ensure employees have clear goals and have the required training and tools to deliver.
Ensure that all staff adhere to all health and safety regulations and are equipped with and are using the proper personal protective equipment.
Evaluate employee performance and provide feedback and coaching. Determine areas needing improvement and provide additional training as needed.
Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance sales competencies.
Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
Participate in workplace inspections.
Conduct Store Visitation audits and Business reviews with store owners.
Identify & prospect for new Fleet Customers.
Coach compliance and adherence of the Franchise Agreement.

Job Requirements:

Experience in Franchise Management
Experience in the automotive service or related sector(s).
Keen understanding of operational excellence methodology.
Ability to delegate, set expectations, and monitor progress.
Ability to identify issues and implement creative and strategic solutions to overcome problems.
Ability to identify measures of performance and actions needed to improve or correct performance.
Ability to initiate and model positive change.
Ability to accept and provide constructive criticism.
Ability to build and maintain lasting working relationships.
Time management skills.
Effective leadership skills, with a strong focus on mentoring and motivation of employees.
Experience with coaching and employee development.
Experience leading and motivating teams and proven track record of exceptional customer service strongly preferred.
Experience in a supervisory or managerial role preferred.
Open availability and flexibility to work occasional nights, weekends, store openings and closings to meet the needs of the business.
Strong leadership skills.
Valid Ontario driver's license.

Work Conditions:

Attendance and participation in training.
Extended periods of standing, and other physically demanding conditions.
Flexible hours including occasional nights and weekends
High pressure and fast paced environment
Lifting, moving, or manipulating objects up to 50 lbs.
Medium to extensive travel is required to effectively support and manage the assigned territory.

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Mileage reimbursement
Paid time off
Store discount
Vision care

Experience:

Franchise Management: 1 year (required)
Automotive Service: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

customer service supervisor jobs in burlington on

Territory Operations Manager

Field Sales Manager

Department Sales Manager, Performance

Industrial Sales Representative – Account Manager

Used Car Manager

Finance Service Manager (Can Start ASAP)

Dealer Account Manager

Aquatics Manager

Rope Access Supervisor / Trainer

Assistant Store Manager

Key Account Sales Manager

Front Desk Manager - Relocate to Waterton Park AB

Project Manager

Department Sales Manager Footwear

Used Car Sales Manager

Marketing Channel Manager

District Manager (Arborist)

Assistant District Manager (Arborist)

Senior Manager, Sales & CRM Optimization

Retail Store Manager

I want to receive the latest job alerts for customer service supervisor in burlington on

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