Burnaby, Bc Director of customer service Jobs – 26 Openings This Week

Director of Marketing & Communications
Lock Search Group —Metro Vancouver Regional District, BC
- $135,000–$150,000 a year
- Hybrid work
- Marketing
- Project management
- Bachelor's
11d
Director of Sales
Goldbeck Recruiting —Delta, BC
- $180,000–$200,000 a year
- Hybrid work
- Sales
- Engineering
- ERP systems
- Paid time off
Quick apply
Director, Inventory Management
Fresh Tracks Canada —Vancouver, BC
- $145,000–$165,000 a year
- Full-time
- Hybrid work
- Inventory management
- Analysis skills
- Presentation skills
- Paid time off
- Employee assistance program
Quick apply
Director, Implementations and Professional Services
Fatigue Science —Vancouver, BC
- $150,000–$170,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer science
- PMP
- Dental care
- Vision care
Quick apply
7d
Senior Director, Client Services
Dentsu —Vancouver, BC
- $119,000–$190,000 a year
- Full-time
- Sales
- Marketing
- SQL
- Disability insurance
- Dental care
(Remote) Director of Support and Managed Services
Harris Computer Systems —Burnaby, BC
- $90,000–$120,000 a year
- Full-time
- Remote
- Sales
- Bachelor's
- Continuous improvement
- Dental care
- Vision care
Director, Consulting Services - Financial and Consumer Services
CGI —Vancouver, BC
- $110,000–$210,000 a year
- Full-time
- Computer Science
- Finance
- Master's degree
Quick apply
Senior Director Business Enablement
Trail Appliances Ltd. —Richmond, BC
- Engineering
- ERP systems
- Master's degree
Quick apply
Senior Director, Bargaining & Member Services
UFCW 1518 —New Westminster, BC
- $128,500–$142,500 a year
- Full-time
- Management
- Microsoft Office
- Bachelor's
- Dental care
Director, Broadway Subway Enterprise Activation
TransLink —Metro Vancouver Regional District, BC
- $133,680–$200,520 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
- Dental care
12d
Head of Accounts
Orium —Vancouver, BC
- $130,000–$160,000 a year
- Remote
- CRM software
- Sales
- Leadership
Quick apply
Director of Education
Sylvan Learning - Newton, BC —Surrey, BC
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
Director, Food Service
Yen Bros —Vancouver, BC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
Director, Fintech & Risk Analytics
Jobber —Vancouver, BC
- $203,200–$274,900 a year
- Full-time
- Hybrid work
- Engineering
- Finance
- Master's degree
Director and Practice Lead, Data Engineering
TELUS Digital —Vancouver, BC
- $211,000–$302,000 a year
- Full-time
- Hybrid work
- Business development
Director of Engineering
The Coaches Site —Vancouver, BC
- $120,000–$150,000 a year
- Full-time
- Remote
- Presentation skills
- APIs
- Budgeting
Quick apply
Center Director - Mathnasium Learning Centre
Mathnasium —Surrey, BC
- $50,000–$55,000 a year
- 8 hour shift
- Sales
- Customer service
- High school diploma or GED
- Paid time off
Quick apply
Director and Practice Lead, Platform Engineering
TELUS Digital —Vancouver, BC
- $211,000–$302,000 a year
- Full-time
- Hybrid work
- Business development
Associate Creative Director (Copy)
VML Canada (English) —Vancouver, BC
- $90,000–$140,000 a year
- Hybrid work
- Microsoft Powerpoint
- Word processing
- Writing skills
Quick apply
Associate Creative Director (Copy)
VML —Vancouver, BC
- $90,000–$140,000 a year
- Hybrid work
- Microsoft Powerpoint
- Word processing
- Writing skills
Quick apply

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director of customer service jobs near burnaby, bc

Director of Marketing & Communications

Lock Search Group -
Metro Vancouver Regional District, BC

Apply Now

Job details

$135,000–$150,000 a year
11 days ago

Qualifications

Marketing
E-commerce
Project management
Bachelor's
Digital marketing
Communications
Budgeting
Business
Google Analytics
Leadership
Marketing
Customer acquisition

Full job description

Director of Marketing & Communications

Greater Vancouver, BC (Hybrid)

Our client is a well-respected, multi-site national wholesale distribution organization with a strong brand, and reputation across the country as an employee-centric organization. With years of success in the Canadian market, they pride themselves on producing and providing exceptional customer service and products to the industrial, commercial and residential contractor marketplace, while always putting their clients and employees first. They have retained Cameron Lappin from the Lock Search Group to partner in their search to find a strategic, results-driven Director of Marketing & Communications to lead the development and execution of a national marketing strategy that drives revenue growth, strengthens brand awareness, and enables sales success.

Reporting to the Chief Revenue Officer (CRO), this leadership role is responsible for translating business objectives into measurable marketing initiatives that generate demand, increase customer engagement, and support long-term commercial growth. The successful candidate will oversee brand strategy, digital marketing, e-commerce, sales enablement, communications, and employer branding while partnering closely with Sales, Operations, Finance, Procurement, and IT to deliver integrated business results. This is an ideal opportunity for a marketing leader who combines strategic vision with a hands-on approach and a passion for building high-performing teams.

Key Responsibilities

Develop and execute strategic marketing plans that drive revenue growth, customer acquisition, retention, and market expansion.
Lead integrated demand generation campaigns across digital, email, social media, web, events, and trade shows to generate qualified leads and maximize ROI.
Partner with Sales and Procurement to identify target markets, support product launches, develop strategic campaigns, and deliver effective sales enablement tools.
Leverage customer insights, market research, competitive intelligence, and performance analytics to optimize marketing strategies and business decisions.
Oversee e-commerce performance by improving product visibility, customer experience, search optimization, and conversion rates.
Manage marketing budgets, vendor partnerships, and co-op funding to maximize marketing investment and commercial results.
Measure and report marketing performance using CRM, Google Analytics, and other reporting tools to evaluate pipeline, lead conversion, and revenue impact.
Lead employer branding, recruitment marketing, and internal communications to strengthen organizational engagement and brand awareness.
Provide leadership, coaching, and cross-functional collaboration to build a high-performing marketing team and support company-wide initiatives.

Qualifications & Experience

Bachelor's degree in Marketing, Business, Communications, or a related field.
7+ years of progressive marketing leadership experience in B2B environments.
Proven success developing and executing integrated marketing strategies that drive revenue growth, customer acquisition, and brand awareness.
Experience leading digital marketing, demand generation, e-commerce, sales enablement, events, and brand management initiatives.
Strong knowledge of CRM platforms, marketing automation, Google Analytics, performance reporting, and marketing ROI.
Demonstrated experience managing marketing budgets, analyzing business performance, and making data-driven decisions.
Strong commercial acumen with advanced analytical, financial, and strategic planning capabilities.
Exceptional communication, presentation, stakeholder management, and cross-functional leadership skills.
organized with excellent project management skills and the ability to manage multiple priorities in a fast-paced environment.
Results-oriented leader who demonstrates ownership, accountability, continuous improvement, creativity, and hands-on execution..

The anticipated base salary range for this position is $135,000 - $150,000 annually. The actual base salary for this position may depend on various factors including, but not limited to, the candidate’s qualifications, skills, experience and work location. Your base pay is only one part of your total compensation package, as this position will also be supported with a strong bonus incentive plan, extended benefit plan, RRSP Match, & hybrid work environment.

If you are seeking a leadership role with a collaborative, flexible, employee-centric company, this may be the perfect fit. Please submit your resume to Cameron Lappin, a Senior Recruitment Consultant with Lock Search Group, using the “Apply” button.

linkedin.com/in/cameron-lappin-bb0a607b

Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.

#LSG40

Apply Now

Refine Your Search

director of customer service jobs in burnaby, bc

Director of Marketing & Communications

Director of Sales

Director, Inventory Management

Director, Implementations and Professional Services

Senior Director, Client Services

(Remote) Director of Support and Managed Services

Director, Consulting Services - Financial and Consumer Services

Senior Director Business Enablement

Senior Director, Bargaining & Member Services

Director, Broadway Subway Enterprise Activation

Head of Accounts

Director of Education

Director, Food Service

Director, Fintech & Risk Analytics

Director and Practice Lead, Data Engineering

Director of Engineering

Center Director - Mathnasium Learning Centre

Director and Practice Lead, Platform Engineering

Associate Creative Director (Copy)

Associate Creative Director (Copy)

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