calgary, ab food service manager Jobs – 106 Openings This Week

Call Centre Manager
splitsville —Calgary, AB
- Up to $70,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
Duty Manager Lounge – Back of House (BOH) YYC
Swissport International AG —Calgary, AB
- Full-time
- Bilingual
- Management
- Sanitation
- Dental care
- Vision care
9d
Duty Manager lounge Services YYC
Swissport International AG —Calgary, AB
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Vision care
9d
Seasonal Front of House Manager - National on 10th
Concorde Entertainment Group —Calgary, AB
- Overtime
- Hospitality
- English
- Microsoft Office
- Paid time off
Welfare Services Manager (6-month opportunity in Latvia)
CFMWS —Alberta
- $111,800–$125,760 a year
- Temporary
- Bilingual
- CPR Certification
- Customer service
- Wellness program
- Disability insurance
12d
Hospitality Manager (AGM) - Native Tongues Taqueria
Native Tongues Taqueria - Britannia —Calgary, AB
- $47,500–$52,000 a year
- Full-time
- Microsoft Word
- Bar
- Microsoft Excel
- Paid time off
Quick apply
2d
Seasonal Front of House Manager - National on 8th
Concorde Entertainment Group —Calgary, AB
- Overtime
- Hospitality
- English
- Microsoft Office
Seasonal Front of House Manager - National on 17th
Concorde Entertainment Group —Calgary, AB
- Overtime
- Hospitality
- English
- Microsoft Office
- Paid time off
Front of House Manager - Major Tom Bar
Concorde Entertainment Group —Calgary, AB
- Overtime
- Hospitality
- Bar
- English
- Paid time off
FOH Supervisor
Leopold's Tavern —Calgary, AB
- From $15.50 an hour
- Weekends as needed
- Serving
- Hospitality
- Customer service
- Store discount
- Dental care
Quick apply
20h
Insurance Client Manager, Personal Lines Service
NFP Corp —Calgary, AB
- $55,000–$70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance
Quick apply
18h
food and beverage service manager
YiFang Taiwan Fruit Tea —Calgary, AB
- $36–$38 an hour
- Full-time
- English
7h
food service supervisor
Barcelos —Calgary, AB
- $36 an hour
- Weekends as needed
- English
- Bachelor's
7d
catering service manager
GREAT EVENTS CATERING INC. —Calgary, AB
- $37 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
food service supervisor
Freshii 1235 —Calgary, AB
- $29–$36 an hour
- Full-time
- English
- High school diploma or GED
13d
food services manager
MD CORPORATION O/A EDO JAPAN —Calgary, AB
- $36 an hour
- Weekends as needed
- English
- Microsoft Office
- Cashiering
Food Services Manager
Chartwell Retirement Residences —Calgary, AB
- Full-time
- Serving
- Cooking
- Food service
14d
Food Service Director
Aramark —Calgary, AB
- $65,000–$75,000 a year
- Leadership
- Restaurant experience
- Communication skills
- Tuition reimbursement
- Employee assistance program
food services manager
Mumbaaayi —Calgary, AB
- $36.50 an hour
- Full-time
- English
- Food service
- Restaurant
12d
food services manager
And Some Flower Cafe —Calgary, AB
- $36.30 an hour
- Full-time
- English
- Restaurant

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food service manager jobs near calgary, ab

Call Centre Manager

splitsville -
Calgary, AB

Apply Now

Job details

Full-time
Up to $70,000 a year

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Sales
Microsoft Office
Guest services
Business requirements

Full job description

The Why, the What and the Who...

Are you passionate about delivering exceptional customer service and leading high-performing teams?

Looking for a fast-paced environment where you can make a direct impact on both guest experience and results?

We’re looking for a Call Centre Manager to lead, coach, and motivate a team of Advisors to exceed KPIs and sales targets. In this role, you’ll oversee inbound guest interactions, deliver engaging training, monitor performance, and drive continuous improvement across systems, processes, and team development.

The Why...

Join Splitsville as a Call Centre Manager and in return you'll get:

3 weeks of vacation (increasing to 4 weeks after one year!)
Discounts on food and $1 bowling
Financial long service awards
Medical and dental benefits
RRSP matching plan
Mental health support benefits

The What...

Here’s some of what you can expect as part of the role…

This role operates any day from Monday to Sunday between the hours of 12:30pm – 9:00pm MDT

Answer inbound calls 50% of time and where necessary.
Train/coach/motivate a team of guest contact centre advisors, senior guest contact centre advisors to deliver against agreed KPIs and sales targets.
Ensure the Senior Advisors' responsibilities are completed daily
Embrace new systems and processes ensuring all team members are kept informed and properly trained for their roles.
To deliver fun and motivating new team member training when necessary.
Wholeheartedly support our sales and service mission by addressing any failings swiftly and managing team member levels according to business needs.
Monitoring and reporting on team performance daily.
Complete team member investigations / HR Meetings when necessary.
Deliver monthly reviews to all members of the team with clearly defined objectives.
To communicate information between centres and GCC team when relevant.
To ensure that all available sales opportunities are maximized to achieve the sales targets
Aim to always exceed guests’ expectations on every call.
To ensure all customer complaints are dealt with timely and to an exceptional standard
Managing all mailboxes daily making sure all guest contacts are dealt with in a timely fashion
Work towards achievement of KPIs and sales targets
Make sure all outbound campaigns have been exported from bloom reach with the correct phone preferences / lead management queues are effectively worked and within timescales.
Take ownership of the recruitment and onboarding process of team members, in line with our Employer Brand
Schedule and review new team member training on a regular basis
Ensure correct team levels are scheduled to achieve service levels using in-house systems and vacation requests are reviewed and agreed / declined based business requirements
Manage payroll costs effectively to ensure costs are within budgets and KPI’s set
Ensure payroll is completed daily/weekly with attention to detail

The Who…

The be a successful Call Centre Manager, you’ll have:

Experience in a contact centre role, at management level.
Previous contact centre sales experience
Bilingual in French as asset
Proficiency in MS Office – Word, Excel, PowerPoint
Passionate about delivering excellent guest service
Great relationship building skills
Confident and professional telephone manner
Motivated and enthusiastic, demonstrating a desire to over-achieve
Ability to work on own initiative
Be flexible and adaptable to different working situations
Be a committed team member
Great communicator
Target driven
Have a problem-solving attitude

This role operates any day from Monday to Sunday between the hours of 12:30pm – 9:00pm MDT

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.

If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.

Apply Now

Refine Your Search

food service manager jobs in calgary, ab

Call Centre Manager

Duty Manager Lounge – Back of House (BOH) YYC

Duty Manager lounge Services YYC

Seasonal Front of House Manager - National on 10th

Welfare Services Manager (6-month opportunity in Latvia)

Hospitality Manager (AGM) - Native Tongues Taqueria

Seasonal Front of House Manager - National on 8th

Seasonal Front of House Manager - National on 17th

Front of House Manager - Major Tom Bar

FOH Supervisor

Insurance Client Manager, Personal Lines Service

food and beverage service manager

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catering service manager

food service supervisor

food services manager

Food Services Manager

Food Service Director

food services manager

food services manager

I want to receive the latest job alerts for food service manager in calgary, ab

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