Calgary, Ab Gm Jobs – 59 Openings This Week

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- $120,000 a year
- Full-time
- Management
- English
- High school diploma or GED
- Dental care
Quick apply
Assistant General Manager
Holt Renfrew —Calgary, AB
- $138,800–$170,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Assistant General Manager - Guest Experience Specialist
La Brezza Ristorante —Calgary, AB
- From $74,000 a year
- 8 hour shift
- English
- Supervising experience
- Team management
- Store discount
- Flexible schedule
Quick apply
22h
General Manager
Borough Bar & Grill —Calgary, AB
- $75,000–$90,000 a year
- Full-time
- Bar
- Leadership
- Communication skills
- Dental care
Quick apply
General Manager
splitsville —Calgary, AB
- Up to $80,000 a year
- Weekends as needed
- Hospitality
- Casual dining restaurant
- Dental care
8d
General Manager Assistant
2692741 Alberta Ltd. —Calgary, AB
- $65,000–$65,001 a year
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Quick apply
General Manager
DMC Recruitment —Calgary, AB
- $100,000–$110,000 a year
- Immediate opening
- Management
- Customer service
- Analysis skills
- Designated paid holidays
- Paid time off
Quick apply
10d
operations general manager
PCS Property Services Ltd. —Calgary, AB
- $46.65 an hour
- Full-time
- English
- Travel
- Communication skills
Hotel General Manager
popli hospitality —Calgary, AB
- $66,000–$72,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Paid time off
- Flexible schedule
Quick apply
7d
Director of Operations - Alberta
123Dentist —Calgary, AB
- Full-time
- Analysis skills
- Travel
- Budgeting
Quick apply
10d
General Manager
Chartwell Retirement Residences —Calgary, AB
- Full-time
- Leadership
- Communication skills
7d
Location General Manager
Rona —Calgary, AB
- Full-time
- Microsoft Office
- Bachelor's
- No university degree
Quick apply
10d
District General Manager (Vending and Coffee Services)
Compass Group Canada Ltd —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant General Manager
Barry's —Calgary, AB
- Weekends as needed
- Hospitality
- Customer service
- Bachelor's
Quick apply
12d
General Manager
Carter's —Calgary, AB
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
5d
General Manager Calgary-Lethbridge
Cummins Inc. —Calgary, AB
- $142,000–$172,000 a year
- Engineering
- Bachelor's
- Travel
- Dental care
- Life insurance
10d
Assistant General Manager
The Banquet Bar —Calgary, AB
- $80,000 a year
- Full-time
- Bar
- Databases
- Flexible schedule
Quick apply
5d
General Manager
Marda Loop Communities Association —Calgary, AB
- Full-time
- CPR Certification
- Management
- Microsoft Office
Quick apply
Director of Operations & Impact
Radiance Family Society —Calgary, AB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
12d
Assistant General Manager, AX Chinook Centre (FT)
A|X Armani Exchange —Calgary, AB
- Weekends as needed
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
- Store discount
- Disability insurance
Quick apply
13d

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General Manager - Operations

Total Communication Services Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$120,000 a year

Qualifications

ConnectWise
Management
English
High school diploma or GED
Continuous improvement
Leadership
Communication skills

Full job description

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Given the leadership scope and growth objectives of this General Manager position, what are your annual salary expectations to take on this level of responsibility?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

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