Calgary, Ab Guest services agent Jobs – 37 Openings This Week

Product Coordinator (Bilingual)
Accomsure Ltd. —Calgary, AB
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Guest Communication Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Management
- Hotel
- Analysis skills
- Store discount
- Wellness program
11d
Telephone Operator/ Call Center Agent
Deerfoot Inn & Casino —Calgary, AB
- $17–$18 an hour
- Weekends as needed
- Hospitality
- Hotel
- Computer skills
- Life insurance
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Calgary, AB
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Guest Service Agent
Basecamp —Calgary, AB
- $18 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Agent x2
Sunwest Aviation Ltd. —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Guest Service Agent
Best Western Plus Port O'Call —Calgary, AB
- Full-time
- Customer service
- Hotel
- Front desk
- Dental care
Quick apply
21h
Guest Service Agent
Best Western Plus Calgary Centre Inn —Calgary, AB
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Global Reservations Agent
Pursuit Collection —Calgary, AB
- From $18.50 an hour
- Weekends as needed
- Hybrid work
- CRM software
- Hospitality
- Sales
Night Guest Agent (Part-time)
FAIRMONT —Calgary, AB
- Part-time
- Hospitality
- Customer service
- Basic math
- Disability insurance
- Dental care
Quick apply
Front Desk Agent
Super 8 —Calgary, AB
- $15.00–$17.50 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
Guest Service Agent/Night Auditor
Hampton Inn by Hilton Calgary Airport North —Calgary, AB
- From $17 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
Quick apply
22h
Customer Service Agent, YYC (Part Time)
WestJet —Calgary, AB
- Part-time
- Customer service
- English
- Windows
Quick apply
4d
Guest Relations Attendant- Olympic Oval, Faculty of Kinesiology
The University of Calgary —Calgary, AB
- Part-time
- CPR Certification
- Customer service
- Microsoft Office
4d
Front Office Manager
Best Western Premier Calgary Plaza —Calgary, AB
- $50,000–$55,000 a year
- Weekends as needed
- Hotel
- Administrative experience
- High school diploma or GED
- Dental care
- Vision care
Quick apply
1d
"At Your Service" AYS Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Part-time
- Customer service
- Hotel
- Restaurant
Quick apply
Front Desk Agent
Canadian Hostelling Association —Calgary, AB
- $18.14 an hour
- Hotel
- Front desk
- In-person
Quick apply
Front Desk Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Weekends as needed
- Customer service
- Hotel
- Phone etiquette
Quick apply
Memberships Coordinator
Mahogany Homeowners Association —Calgary, AB
- Overtime
- Customer service
- Databases
- Administrative experience

I want to receive the latest job alerts for guest services agent in calgary, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services agent jobs near calgary, ab

Front Desk Agent jobs in Calgary, AB

Customer Service Representative jobs in Calgary, AB

Communications Manager jobs in Alberta

Front Office Manager jobs in Calgary, AB

Guest Service Agent jobs in Calgary, AB

Call Center Representative jobs in Calgary, AB

Front Desk Agent jobs in Alberta

Membership Coordinator jobs in Calgary, AB

Reservation Agent jobs in Calgary, AB

Product Coordinator jobs in Calgary, AB

Front Desk Agent jobs in Richmond, BC

Front Desk Agent jobs in Niagara Falls, ON

Front Desk Agent jobs in Airdrie, AB

No Experience Help Desk It jobs in Mississauga, ON

Insurance Agent jobs in Edmonton, AB

Ramp Agent jobs in Ontario

Mortgage Agent Leads Provided jobs in Ontario

Customer Service Representative jobs in Saint Lazare, QC

Customer Service Representative jobs in Mission, BC

Customer Service Representative jobs in Thorold, ON

Product Coordinator (Bilingual)

Accomsure Ltd.
Calgary, AB

Apply Now

Job details

Permanent | Full-time

Qualifications

Bilingual
French
English
Microsoft Office
Customer relationship management
Contracts
Communication skills
Property management
Time management

Full job description

Accomsure is the first Canadian full service Additional Living Expenses (ALE) Specialist. Accomsure manages the short term and long-term ALE requirements for policyholders allowing the policyholder the ability to focus on their basic needs while freeing up adjusters and Insurance Companies to focus on the claim.

We provide assurance and peace of mind for policyholders and adjusters during catastrophic events (i.e. Fire, Water, Flood damage), getting them back to normality as soon as possible.

Job Description: Product Coordinator - Bilingual

As a Product Coordinator at Accomsure, you’ll play a vital role in supporting customers displaced by property insurance claims by sourcing accommodation solutions. This includes managing reservations, negotiating favorable lease terms, and building relationships with property management vendors. You'll collaborate across teams to ensure seamless customer service while adhering to legal and policy standards.

Job Responsibilities:

Reservations Management – act as a leasing agent offering accommodation, advice and facilitate tenancy through our preferred suppliers and source new supplier partnerships to add to our inventory.
Locate the most suitable accommodation and negotiate the best possible rates.
Secure favorable terms and conditions on each accommodation to optimize the customer benefit, experience, and agility of a claim lifecycle.
Process and confirm reservations or leases to ensure all details are accurately recorded and communicated.
Project manage any viewing or requirements needed to facilitate the accommodation.
Legal Adherence – ensuring all leasing or reservation practices comply with municipal, provincial and federal laws (i.e. Provincial Residential Tenancy Acts/Laws).
Policy Enforcement – implement and enforce property management policies and procedures, including those related to tenant rights and responsibilities.
Issue Management - address and resolve any issues or complaints from tenants or guests, coordinating with maintenance or other property related departments as needed.
Conflict Resolution - mediate conflicts between clients and property owners or management, working towards satisfactory solutions.
Follow established reservation procedures to optimize results and ability to think creatively to deliver solutions not part of a standard playbook.
Address new claims, gather requirements, input information into a CRM, manage the end-to-end process – balancing exceptional customer service and efficiency.
Solution Selling - assist the Claims team by managing customer requirements to suitable product solutions that may not always meet the customer’s desires but best fits their needs.
Effectively communicate (both written/email and verbal/phone) with all parties involved during an accommodation (i.e. claims coordinator, insured, landlord, suppliers, property management, real estate agents, adjusters and legal were necessary).
Support policyholders in understanding the temporary housing process within an insurance claim by providing exceptional customer service and support.
Prepare leases, contracts, payment authorization and other paperwork as required.
Apply time-management skills while dealing with multiple urgent tasks simultaneously.
Respond to changing requirements, issues and repair schedules and address as required.
Enter and collate accurate information for billing purposes.
Any other task as deemed necessary by management across Accomsure team.

Education and Experience

1-2 years of experience in property management or a service-based industry such as hospitality, real estate, or travel and tourism is highly preferred.
Must be fluent in both English and Quebecois French
Experience with conflict resolution and customer relationship management is advantageous.
Familiarity with Revenue Management strategies and best practices is desirable.
Proficiency in Microsoft Office Suite and experience using CRM platforms is an asset.
Demonstrated ability to prepare contracts, leases, and other formal documentation with attention to compliance and accuracy.

Core Competencies

Effectively prioritizes and manages multiple tasks in a fast-paced and dynamic environment.
Adept at securing favorable terms, rates, and agreements with landlords and suppliers to meet client needs.
Possesses strong verbal, written, and interpersonal communication skills to liaise effectively with clients, vendors, and internal teams.
Delivers outstanding service by addressing customer concerns and providing clear guidance throughout the accommodation process.
Skilled in mediating disputes between parties to achieve mutually beneficial outcomes.
Ensures accuracy in documentation, reservations, and billing to maintain high standards of service.
Thrives in changing circumstances, responding promptly to new requirements, schedules, or challenges.
Works seamlessly with cross-functional teams to deliver efficient solutions and positive outcomes.
Thinks outside the box to develop innovative solutions for unique challenges in the accommodation process.
Maintains ethical standards and professionalism in all interactions with clients, vendors, and colleagues.

Why work at Accomsure?

At Accomsure, our work is human-first. We’re often the person on the other end of the phone when someone needs help and that mindset carries into how we treat our team.

We’ve built a culture that’s supportive, down-to-earth, and genuinely fun. The work can be fast-paced, but the environment is one where people look out for each other, celebrate wins, and don’t take themselves too seriously. Here’s a snapshot of what you can expect:

Flexible Health Coverage – Health, dental, vision and wellness benefits to support you and your family at a level you decide
Financial Perks & Banking Discounts – Exclusive BMO “Bank at Work” program with fee waivers, credit perks, and mortgage discounts
Employee Reward & Recognition Program – Earn SureBucks for outstanding work and redeem those for real rewards
Global Travel Savings – Access exclusive hotel and flight discounts through our IATA and WestJet benefit programs (available from day 1)
Team Events That Actually Matter – Enjoy BBQs, social events, and seasonal celebrations (yes, partners are welcome!)
Everyday Savings – Special pricing on dry cleaning through our nearby partner, Tower Cleaners

Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. The company reserves the right to revise the functions and duties of the position or to require that additional or different tasks be performed.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Extended health care
On-site parking
Paid time off

Work Location: In person

Apply Now

Refine Your Search

guest services agent jobs in calgary, ab

Product Coordinator (Bilingual)

Guest Communication Manager - Based in Lake Louise

Telephone Operator/ Call Center Agent

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Guest Service Agent

Customer Service Agent x2

Guest Service Agent

Guest Service Agent

Global Reservations Agent

Night Guest Agent (Part-time)

Front Desk Agent

Guest Service Agent/Night Auditor

Customer Service Agent, YYC (Part Time)

Guest Relations Attendant- Olympic Oval, Faculty of Kinesiology

Front Office Manager

"At Your Service" AYS Agent

Front Desk Agent

Front Desk Agent

Memberships Coordinator

I want to receive the latest job alerts for guest services agent in calgary, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected