Calgary, Ab Helpdesk coordinator Jobs – 4 Openings This Week

IT Help Desk Coordinator
Trotter & Morton Group of Companies —Calgary, AB
- Weekends as needed
- Customer service
- Windows
- Project management
- Wellness program
Quick apply
12d
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- Full-time
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TRELLIS SOCIETY FOR COMMUNITY IMPACT —Calgary, AB
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- Microsoft Word
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10d

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IT Help Desk Coordinator

Trotter & Morton Group of Companies -
Calgary, AB

Quick apply

Job details

12 days ago

Qualifications

Desktop support
Customer service
Windows
Project management
Remote access software
Customer service orientation
Computer networking
Computer skills
Communication skills
Active Directory
Driving Licence
Mobile devices

Full job description

Division: Trotter & Morton Ltd. - Corporate Services

ENTRY/ INTERMEDIATE LEVEL

Trotter & Morton Group of Companies are a diverse group of building trades experts offering unique and integrated construction solutions for our divisions specializing in industrial construction, commercial construction, facility services and building maintenance.

Since 1927, our skilled workforce has brought their high-quality workmanship, experience, and passion to a diverse project portfolio that includes some of Alberta and British Columbia 's most iconic structures.

At Trotter & Morton, we know we're only as good as our employees. We are looking to hire hard-working and committed individuals who will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project. The IT Coordinator will be responsible for managing and supporting all End User Technology and ensuring smooth day to day IT operations. They will provide superior IT support via remote desktop, telephone, e-mail and in-person. The IT coordinator will also perform system administration tasks.

What's in it for You

Competitive salary
Minimum 3 weeks’ paid vacation
Extensive benefit plan
RRSP Matching
Professional development and training resources
Health and Wellness program
Inclusive and engaging work environment
Fun company events and barbeques

Roles and Responsibilities

Manage End user Technology environment e.g. Computers, mobile device , printers, helpdesk and user support etc.
Building and configuring computers including software and other business applications
Create and maintain user accounts, ensuring that all users have their accounts with correct permission
Manage Fileserver access and NTFS folder permission
Basic Server Administration
Maintain an inventory list of all IT assets and software licenses
Provide technical assistance to resolve issues with systems, mobile devices and user support
Manage Active Directory and Group Polices
Manage Anti-virus and windows updates
Manage Print server
Update documentation and appropriate records with pertinent server information
Manage all problems to resolution, communicate resolution status to stakeholders, and document solutions to problems
Backup Administration and Tape rotation
Manage projects as assigned
Perform other duties as assigned

Required Skills

Professional, approachable and customer-service oriented
General IT knowledge and basic networking concepts
Honest, Strong work ethic and positive team attitude
Attention to detail and a high degree of accuracy
Strong oral and written communication skills

Required Experience

Must have a valid driver's license and access to a vehicle
Travel to remote Sites and offices
Participate in rotating emergency on-call support and weekends

We offer an excellent, competitive salary along with a comprehensive benefit package.

We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations. If you have a strong work ethic and commitment to excellence, apply today and build a rewarding career as a member of our high-performing team.

Our Commitment to Diversity

The Trotter & Morton Group of Companies is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

We thank all applicants in advance, however, we will only contact candidates selected for an interview.

Quick apply

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helpdesk coordinator jobs in calgary, ab

IT Help Desk Coordinator

Service Coordinator/Customer service Representative

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