calgary, ab information officer Jobs – 120 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
1d
VCIO
MSP OPERATIONAL CORP —Calgary, AB
- $100,000–$110,000 a year
- Full-time
- Azure
- PMP
- Microsoft Office
Quick apply
7d
Health and Safety Advisor
Engineered Air —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Forklift
- No university degree
Quick apply
6d
Private Banking Officer, Sales
BMO Financial Group —Calgary, AB
- $38,500–$71,000 a year
- Full-time
- Analysis skills
- Communication skills
- Tuition reimbursement
- Life insurance
Security Guard at the CORE
Guardteck Security —Calgary, AB
- $21.00–$22.44 an hour
- Weekends as needed
- First Aid Certification
- Communication skills
Quick apply
Security Guard at the CORE
Kandor Management —Calgary, AB
- $21.00–$22.44 an hour
- Weekends as needed
- First Aid Certification
- Communication skills
Quick apply
Chief Commercial Officer
Tributary Public Risk —Calgary, AB
- Full-time
- Microsoft Office
- Presentation skills
- In-person
- Wellness program
- Disability insurance
Quick apply
2d
Capital Project Manager - Calgary, AB
Mainstreet Equity Corp —Calgary, AB
- Full-time
- AutoCAD
- Civil engineering
- Engineering
- Wellness program
- Dental care
Quick apply
3d
Accounting Coordinator (6-month opportunity in Latvia)
CFMWS —Alberta
- $76,840–$85,170 a year
- Temporary
- CPR Certification
- Inventory control
- English
- Store discount
- Wellness program
13d
Wall Saw Operator - Concrete Cutting
Waymark Concrete Cutting and Coring Ltd. —Chestermere, AB
- $27–$36 an hour
- Weekends as needed
- Driving
- In-person
- Wellness program
Quick apply
Construction Project Manager
Associated Engineering —Calgary, AB
- Contract
- Hybrid work
- Engineering
- Bachelor's
- Contracts
- Dental care
- Paid time off
Account Director - Alberta, Canada
Accommodations Plus International —Calgary, AB
- $65,000–$75,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Microsoft Office
Account Manager - Alberta, Canada
Accommodations Plus International —Calgary, AB
- $60,000–$70,000 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Marketing
Calgary Transit, Call Centre Representative - On-Call
City of Calgary —Calgary, AB
- $34.29–$45.86 an hour
- Weekends as needed
- Customer service
- Writing skills
- High school diploma or GED
14h
chief operating officer - financial, communications and other business services
FLINTSTAR CONSULTING LTD. —Calgary, AB
- $87.20 an hour
- Temporary
- English
- Bachelor's
- Travel
- Flexible schedule
Junior Safety Officer
Trotter & Morton Group of Companies —Calgary, AB
- $50,000–$55,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Wellness program
Quick apply
Finger print Technician - Support to Law Enforcement - Airdrie - PT
Commissionaires —Calgary, AB
- Part-time
- Customer service
- English
- Communication skills
- Dental care
- Employee assistance program
Claims Consultant, Specialty (E+O/D+O/Commercial Crime)
Intact —Calgary, AB
- $118,700–$145,100 a year
- Full-time
- Hybrid work
- Bachelor's
- Travel
- Communication skills
- Employee stock purchase plan
14d
Senior Philanthropy Officer
Heritage Park Historical Village —Calgary, AB
- $250,000 a year
- Full-time
- CRM software
- Bachelor's
- Business
- Disability insurance
- Dental care
7d
Encore - Q400 - Pilot - First Officer - 2026 - YYC
WestJet —Calgary, AB
- Full-time
- Hybrid work
- English
- In-person
Quick apply

I want to receive the latest job alerts for information officer in calgary, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information officer jobs near calgary, ab

Customer Support Specialist-Calgary

Accommodations Plus International -
Calgary, AB

Apply Now

Job details

Full-time
$26 an hour
1 day ago

Qualifications

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Idup71DxJA

Apply Now

Refine Your Search

information officer jobs in calgary, ab

Customer Support Specialist-Calgary

VCIO

Health and Safety Advisor

Private Banking Officer, Sales

Security Guard at the CORE

Security Guard at the CORE

Chief Commercial Officer

Capital Project Manager - Calgary, AB

Accounting Coordinator (6-month opportunity in Latvia)

Wall Saw Operator - Concrete Cutting

Construction Project Manager

Account Director - Alberta, Canada

Account Manager - Alberta, Canada

Calgary Transit, Call Centre Representative - On-Call

chief operating officer - financial, communications and other business services

Junior Safety Officer

Finger print Technician - Support to Law Enforcement - Airdrie - PT

Claims Consultant, Specialty (E+O/D+O/Commercial Crime)

Senior Philanthropy Officer

Encore - Q400 - Pilot - First Officer - 2026 - YYC

I want to receive the latest job alerts for information officer in calgary, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected