calgary ab airline crew Jobs – 23 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
1h
Account Director - Alberta, Canada
Accommodations Plus International —Calgary, AB
- $65,000–$75,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Microsoft Office
Account Manager - Alberta, Canada
Accommodations Plus International —Calgary, AB
- $60,000–$70,000 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Marketing
Airport Dispatch Coordinator - YYC (PT)
Unifi Aviation Canada, Inc. —Calgary, AB
- $28.98 an hour
- Overtime
- High school diploma or GED
- Designated paid holidays
- Paid time off
Airport Baggage Supervisor - YYC
Unifi Aviation Canada, Inc. —Calgary, AB
- $28.98 an hour
- Overtime
- High school diploma or GED
- Leadership
- Communication skills
- Designated paid holidays
- Paid time off
Encore - Q400 - Pilot - First Officer - 2026 - YYC
WestJet —Calgary, AB
- Full-time
- Hybrid work
- English
- In-person
Quick apply
14d
Crew Scheduler
Central Mountain Air —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Writing skills
- Disability insurance
- Dental care
Quick apply
2d
Travel Coordinator - Elite Crew Travel
Elite Travel Management —Calgary, AB
- Full-time
- Customer service
- English
- Hotel
Quick apply
Director, Terminal Operations
The Calgary Airport Authority —Calgary, AB
- $166,050–$184,500 a year
- Full-time
- Bilingual
- PMP
- English
- Dental care
- Vision care
Unlicensed AME - M
Avmax Careers - Canada —Calgary, AB
- Full-time
- Communication skills
Quick apply
Intermediate Developer- 8 month term
WestJet —Calgary, AB
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
13d
Assistant Professor, Supply Chain Management
Mount Royal University —Calgary, AB
- Doctoral degree
- Master's degree
- Presentation skills
Sous Chef
Compass Group Canada Ltd —Calgary, AB
- Cooking
- Leadership
Quick apply
Senior Manager, Operations Performance Analytics
WestJet —Calgary, AB
- Full-time
- SQL
- Presentation skills
- Computer networking
Quick apply
1d
CL215/415 Production Pilot
De Havilland —Calgary, AB
- Weekends as needed
- Presentation skills
- Travel
- Communication skills
Quick apply
Assistant/Associate Professor, Aviation
Mount Royal University —Calgary, AB
- Doctoral degree
- Research
- Master's degree
Assistant Professor, Business Law
Mount Royal University —Calgary, AB
- Doctoral degree
- Research
- Master's degree
Experienced AME - E
Avmax Careers - Canada —Calgary, AB
- Full-time
- Organizational skills
- Communication skills
Quick apply
Licensed AME - M
Avmax Careers - Canada —Calgary, AB
- Full-time
- Organizational skills
- Communication skills
- Time management
Quick apply
Licensed AME - E
Avmax Careers - Canada —Calgary, AB
- Full-time
- Organizational skills
- Communication skills
Quick apply

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airline crew jobs near calgary ab

Customer Support Specialist-Calgary

Accommodations Plus International -
Calgary, AB

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Job details

Full-time
$26 an hour
1 hour ago

Qualifications

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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Refine Your Search

airline crew jobs in calgary ab

Customer Support Specialist-Calgary

Account Director - Alberta, Canada

Account Manager - Alberta, Canada

Airport Dispatch Coordinator - YYC (PT)

Airport Baggage Supervisor - YYC

Encore - Q400 - Pilot - First Officer - 2026 - YYC

Crew Scheduler

Travel Coordinator - Elite Crew Travel

Director, Terminal Operations

Unlicensed AME - M

Intermediate Developer- 8 month term

Assistant Professor, Supply Chain Management

Sous Chef

Senior Manager, Operations Performance Analytics

CL215/415 Production Pilot

Assistant/Associate Professor, Aviation

Assistant Professor, Business Law

Experienced AME - E

Licensed AME - M

Licensed AME - E

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