calgary ab airport agent Jobs – 19 Openings This Week

Customer Service Agent Lead - YYC airport
PrimeFlight Aviation Services Canada Inc —Calgary, AB
- $22.75 an hour
- Part-time
- Management
- Heavy lifting
- Customer service
Quick apply
Ramp Operations Supervisor
Executive Flight Centre Group Ltd —Calgary, AB
- Overtime
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick apply
2d
Duty Manager lounge Services YYC
Swissport International AG —Calgary, AB
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Vision care
8d
Part-Time Ramp Service Agent
Envoy Air —Calgary, AB
- $20 an hour
- Overtime
- CAD
- Customer service
- No experience needed
- Dental care
- Vision care
4d
Full time Guest Service Agent
Hampton Inn & Suites by Hilton Calgary-Airport —Calgary, AB
- Weekends as needed
- Customer service
- Hotel
- Front desk
- Dental care
Quick apply
6h
Return Agent - Calgary Airport
Enterprise Mobility —Calgary, AB
- $17.25 an hour
- Temporary
- Customer service
- English
- High school diploma or GED
7d
Airport Baggage Supervisor - YYC
Unifi Aviation Canada, Inc. —Calgary, AB
- $28.98 an hour
- Overtime
- High school diploma or GED
- Leadership
- Communication skills
- Designated paid holidays
- Paid time off
Catering Sanitation Agent - YYC Airport
PrimeFlight Aviation Services Canada Inc —Calgary, AB
- $17.25 an hour
- Weekends as needed
- Sanitation
- English
- Food service
- Dental care
- Paid time off
Quick apply
5d
Greeter - Calgary International Airport
Enterprise Mobility —Calgary, AB
- $17.25 an hour
- Temporary
- Sales
- Customer service
- English
7d
Guest Services Agent / Shuttle Driver - SEASONAL
Sheraton Cavalier Calgary Hotel —Calgary, AB
- $15–$19 an hour
- 8 hour shift
- Bar
- Customer service
- English
Quick apply
Night Auditor/Front Desk Agent
Staybridge Suites Calgary Airport —Calgary, AB
- $17–$18 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
2d
Front Desk Agent
Wingate by Wyndham Calgary Airport —Calgary, AB
- $15–$17 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
Site Supervisor
SAGE PARTS —Calgary, AB
- $55,000–$60,000 a year
- Full-time
- Heavy lifting
- Engineering
- Master's degree
- Disability insurance
- Dental care
Quick apply
1d

More jobs to discover

Find similar jobs that you might be interested in.

Ramp Operations Supervisor
Executive Flight Centre Group Ltd —Calgary, AB
Obtain and maintain a restricted operator’s certificate (radio license) within 60 days of employment. Class 5 driver’s license is required.
Quick apply
2d
Two Trees Bistro Bartender
Pomeroy Lodging LP —Calgary, AB
Handles cash, credit cards, and other payment methods accurately when processing drink orders. Mixes and serves a variety of alcoholic and non-alcoholic…
Quick apply
6d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Training Instructor
GardaWorld Security Screening Inc. —North York, ON
Having a valid Ontario security license or dual licence (preferred). Possess instructor-level certifications or experience in use of force, first aid and CPR,…
$55,000 a year
Quick apply
13d
UI/UX Designer
Embross —Richmond Hill, ON
You'll own the design of customer-facing solutions from research through to handoff, working closely with marketing, product managers, and engineers to design…
$75,000–$90,000 a year
Quick apply

I want to receive the latest job alerts for airport agent in calgary ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

airport agent jobs near calgary ab

Customer Service Agent Lead - YYC airport

PrimeFlight Aviation Services Canada Inc -
Calgary, AB

Quick apply

Job details

Part-time
$22.75 an hour

Qualifications

Management
Heavy lifting
Customer service
Writing skills
English
Leadership

Full job description

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Customer Service Agent Lead is responsible for supervising and leading a team of customer service agents to provide outstanding assistance to passengers and visitors. This leadership role involves ensuring smooth check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services and contribute to maintaining a positive and efficient airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.

RESPONSIBILITIES

Supervise and lead a team of customer service agents, ensuring high-quality passenger service

Train and mentor new agents in customer service protocols and airport procedures

Coordinate staff schedules and assignments to ensure adequate coverage at all times

Monitor team performance and provide constructive feedback to improve service quality

Handle escalated customer issues and complaints with professionalism and tact

Ensure team compliance with all airline and airport regulations and procedures

Develop strategies to enhance customer satisfaction and streamline service operations

Maintain up-to-date knowledge of flight schedules, gate information, and any changes in airport services

Collaborate with other airport departments to resolve operational issues affecting customer service

Oversee boarding processes, ensuring efficient and accurate handling of passengers

Manage ticketing and reservation systems, processing changes and upgrades as necessary

Conduct regular briefings and meetings with the team to share updates and discuss improvements

Evaluate and recommend improvements in customer service tools and technologies

Ensure proper documentation and record-keeping for all customer service transactions

Foster a positive and inclusive work environment, promoting teamwork and employee engagement

Exemplify PrimeFlight customer service and safety standards

Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older

Eligible to work in the country of employment

Eligibility to acquire needed credentials and clearances (RAIC)

Communicate effectively in English (reading, writing, speaking)

1 year as a Customer Service Agent

Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices

Effectively communicate with colleagues and clients, both in-person and through electronic means

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds

Prolonged standing and walking in an indoor/outdoor environment as applicable

May need to reach with arms and grasp with hands

May need to push, pull

May need to bend, stretch, squat, kneel

Exposure to moderate and at times high noise levels

Be able to hear and respond to the spoken voice and to audible alarms

Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Quick apply

Refine Your Search

airport agent jobs in calgary ab

Customer Service Agent Lead - YYC airport

Ramp Operations Supervisor

Duty Manager lounge Services YYC

Part-Time Ramp Service Agent

Full time Guest Service Agent

Return Agent - Calgary Airport

Airport Baggage Supervisor - YYC

Catering Sanitation Agent - YYC Airport

Greeter - Calgary International Airport

Guest Services Agent / Shuttle Driver - SEASONAL

Night Auditor/Front Desk Agent

Front Desk Agent

Site Supervisor

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for airport agent in calgary ab

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected