calgary ab business support specialist Jobs – 686 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
14h
Small, Medium, and Enterprise Business Development Specialist
Kmoon Inc. —Calgary, AB
- $60,000–$110,000 a year
- Full-time
- Sales
- Presentation skills
- In-person
Quick apply
Pharmaceutical Regulatory Affairs Specialist
CRL Synergy —Calgary, AB
- $68,000–$100,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Virtual Mortgage Specialist - Calgary, AB
Scotiabank —Calgary, AB
- Monday to Friday
- Remote
- Salesforce
- Finance
- In-person
Virtual Mortgage Specialist - Calgary, AB (Mandarin/Cantonese)
Scotiabank —Calgary, AB
- Monday to Friday
- Remote
- Salesforce
- Finance
- In-person
Contract Administrator I - Calgary
Randstad —Calgary, AB
- Temporary
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
1d
Learning and Design Specialist – Curriculum Designer
Alberta Municipal Health & Safety Association (AMHSA) —Calgary, AB
- $71,415–$100,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
IT Systems & Support Specialist
Basecamp —Calgary, AB
- 8 hour shift
- Microsoft Access
- Azure
- Windows
- Dental care
- Vision care
Quick apply
Senior Document Control Specialist (Calgary or Edmonton, AB) - Hybrid
Enbridge Contingent Talent Community —Calgary, AB
- Contract
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SharePoint
Quick apply
Field Support Specialist – Print & Design Industry – Calgary Region
Minuteman Press International —Calgary, AB
- $50,221.20–$72,935.38 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
Quick apply
Senior Organizational Change Management Specialist
Raise —Calgary, AB
- $92.25 an hour
- Contract
- PMP
- Bachelor's
- Business
Quick apply
5d
Client Care Specialist & Business Development
White Spot Janitorial Services Ltd. —Calgary, AB
- $23 an hour
- Full-time
- Sales
- Customer service
- Business development
- Dental care
Quick apply
1d
Project Specialist
Wolseley Canada Inc. —Calgary, AB
- Full-time
- Bilingual
- English
- Microsoft Office
- Profit sharing
- Tuition reimbursement
Quick apply
Customer Care Specialist – Temporary
Mini Mall Storage Properties —Calgary, AB
- 8 hour shift
- Bilingual
- Spanish
- Sales
Quick apply
14d
Business Development Specialist - Electrical
Graybar —Calgary, AB
- Sales
- Salesforce
- Organizational skills
- Profit sharing
- Disability insurance
9d
Field Support Coach (Food Safety)
Aplin —Calgary, AB
- $80,000–$100,000 a year
- Remote
- Bachelor's
- Driving
- Work from home
Quick apply
9d
Lending Specialist
BMO Financial Group —Calgary, AB
- $45,500–$84,500 a year
- Full-time
- Analysis skills
- Business
- Communication skills
- Tuition reimbursement
- Life insurance
9d
Contract Conformance Specialist IV (Calgary or Edmonton, AB) - Hybrid
Enbridge Contingent Talent Community —Calgary, AB
- Contract
- Hybrid work
- Oracle
- Engineering
- Microsoft Office
Quick apply
5d
Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid
Enbridge Contingent Talent Community —Calgary, AB
- Contract
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Senior Oracle Functional Specialist – Maintenance Cloud
BURNCO Rock Products LTD —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
- Paid time off
8d

I want to receive the latest job alerts for business support specialist in calgary ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business support specialist jobs near calgary ab

Food Safety Specialist jobs in Calgary, AB

Regulatory Affairs Specialist jobs in Calgary, AB

Project Specialist jobs in Calgary, AB

Mortgage Specialist jobs in Calgary, AB

Customer Care Specialist jobs in Calgary, AB

Business Development Specialist jobs in Calgary, AB

Contract Administrator jobs in Calgary, AB

Reporting Analyst jobs in Calgary, AB

Contract Specialist jobs in Calgary, AB

Loan Specialist jobs in Calgary, AB

IT Support Specialist jobs in Calgary, AB

Learning Specialist jobs in Calgary, AB

Medical Information Specialist jobs in Montréal, Qc

Cogir Senior Living Canada jobs in Toronto, On

Technical Specialist jobs in Calgary, Ab

Payroll Specialist jobs in Brampton, On

Senior Document Specialist jobs in Toronto, On

Customer Specialist jobs in Burlington, On

Bank Customer Service jobs in Brampton, On

Bmo Bank Customer Service Representative jobs in Toronto, On

Customer Support Specialist-Calgary

Accommodations Plus International -
Calgary, AB

Apply Now

Job details

Full-time
$26 an hour
14 hours ago

Qualifications

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Idup71DxJA

Apply Now

Refine Your Search

business support specialist jobs in calgary ab

Customer Support Specialist-Calgary

Small, Medium, and Enterprise Business Development Specialist

Pharmaceutical Regulatory Affairs Specialist

Virtual Mortgage Specialist - Calgary, AB

Virtual Mortgage Specialist - Calgary, AB (Mandarin/Cantonese)

Contract Administrator I - Calgary

Learning and Design Specialist – Curriculum Designer

IT Systems & Support Specialist

Senior Document Control Specialist (Calgary or Edmonton, AB) - Hybrid

Field Support Specialist – Print & Design Industry – Calgary Region

Senior Organizational Change Management Specialist

Client Care Specialist & Business Development

Project Specialist

Customer Care Specialist – Temporary

Business Development Specialist - Electrical

Field Support Coach (Food Safety)

Lending Specialist

Contract Conformance Specialist IV (Calgary or Edmonton, AB) - Hybrid

Project Controls Reporting Analyst (Calgary or Edmonton, AB) - Hybrid

Senior Oracle Functional Specialist – Maintenance Cloud

I want to receive the latest job alerts for business support specialist in calgary ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected